Kings INFINITI

Came in browsing, came out driving- Thanks Maria! I looked into several dealership before finally deciding to buy a car. At the time, I really wasn't ready to purchase a vehicle but Maria Trantino p I looked into several dealership before finally deciding to buy a car. At the time, I really wasn't ready to purchase a vehicle but Maria Trantino persuaded me to buy one after spending a good half an hour talking. By far, I have no regrets.. She was very informative, very knowledgeable and it made such an easy transaction for me. Outstanding service, outstanding manpower King Infiniti. More

Amazing car buying experience. Car shopping is a headache! Kings infinite took the headache out of car buying for me. Maria was honest, not pushy, and worked hard to meet our needs. Car shopping is a headache! Kings infinite took the headache out of car buying for me. Maria was honest, not pushy, and worked hard to meet our needs. We love our new Nissan Rouge and it is a safe and reliable car for our kids. We price compared on our own and were unable to find anything even close to the low price maria/kings offered us. We are thrilled and will be shopping at kings for a long time! More

Exceptional This is hands down the best dealership I have EVER been to ... Soo easy Maria Made me feel like she was my friend for years no games right to the poin This is hands down the best dealership I have EVER been to ... Soo easy Maria Made me feel like she was my friend for years no games right to the point and very honest walked out with a car the same day not only from me also from my friend and for a great deal! I definitely will be dealing with kings Infiniti for a very long time believe me if I could give them more then five stars I would... Thank u soo much maria More

Great Service Visit Recently brought in my 2015 Infiniti Q50 in for an oil change and the service was great! Quick and easy and the staff is all very friendly. Relaxed in Recently brought in my 2015 Infiniti Q50 in for an oil change and the service was great! Quick and easy and the staff is all very friendly. Relaxed in the waiting area while my car was being serviced. Just about an hour later and my car was brought up front looking like it just left the showroom floor. Great job! From now on I'm bringing my car to Kings Infiniti for service! More

Stay AWAY Had my car serviced at this place, next day wanted to check oil level, pump the hood, guess what...., no oil dip stick, a big bolt laying on top of th Had my car serviced at this place, next day wanted to check oil level, pump the hood, guess what...., no oil dip stick, a big bolt laying on top of the engine, antifreeze tank's one mount missing, wires are not secured just hanging there, UNBELIEVABLE !!! More

Horrible experience. They are extremely unprofessional. I scheduled a Test Drive for a new Q50 with Buddy Naipaul. I rush to get there after work, and the guy is like, "Who are you? We had an appointment?" I scheduled a Test Drive for a new Q50 with Buddy Naipaul. I rush to get there after work, and the guy is like, "Who are you? We had an appointment?" He totally forgot! Then he goes off and comes back a few minutes later, telling me that his manager just sold off the car I was supposed to test drive. Fine, I agreed to come back the next day, no problem. Today (being the next day), I rush to get there on time, again, and he's not even around! Had to hunt him down in his office, after wandering around for about 10 minutes, aimlessly. I sit down in his office, and he immediately starts talking numbers, never mind that I actually want to try the car before deciding to plunk down money. I told him about a very tentative offer I had over the phone from a leasing company. I'm not sure if it's legit, it was just one vague phone call. The guy calls his manager, and tells me he can't match it and I should leave. Seriously!?!? I rushed over after work twice, and he won't even give me a chance to get a test drive? I told him that the leasing offer might very well be BS, and I might end up buying the car from him, but at that point he didn't want to hear anything. Either I sign an agreement letter that I will be buying it from them BEFORE the test drive, or I can get out! So I got out. Is this how you're supposed to treat potential customers? Now, even if I end up paying more somewhere else, I swear Kings Infinity will never see a penny from me, or any of my friends/family. Do yourself a favor, if you're in the market for an Infinity try absolutely anybody else, these guys are horrible. More

Unhelpful, rude service rep Called to inquire about setting up a service appointment for my vehicle which was involved in a small accident, with the other party's insurance compa Called to inquire about setting up a service appointment for my vehicle which was involved in a small accident, with the other party's insurance company paying 100% of the repair costs. Asked to clarify the process, since an adjuster would have to come out from the insurance company. Was rudely told "we don't do any of that, you have to do all that yourself". He actually told me a few times to just go to a body shop instead. I've owned several luxury vehicles over the years and have worked with many service departments. 99% of the time, the general response from the service department is "we'll handle everything, coordinate everything, you have nothing to worry about". Kings Infiniti service has some of the most unhelpful, unprofessional and just straight up lazy people working there. More