Kings INFINITI

I cannot say enough bad things about Kings Infiniti. I had negotiated a deal with them on a lease car. I was very clear from the start of our negotiations that I only wanted to pay the bank fee and first had negotiated a deal with them on a lease car. I was very clear from the start of our negotiations that I only wanted to pay the bank fee and first payment upfront. All the taxes should be rolled into the monthly payment. I came to an agreement with them, signed a contract and gave them a deposit. After I signed for the car I did a little research, so I wasn’t totally shocked for what happened when I went to pick up the car. I sat down with Boris, the finance manger, and the first question he asked was how I was going to pay the $1,800 in taxes. Funny thing was that nowhere on my contract did it mention the taxes where extra. They claimed that because the contract said “1,200 Down” and a “monthly payment of $515” and not “$1,200 total out of pocket” I was in the wrong. Of course the salesman denied that he and I had an understanding. I encourage anyone thinking of using this dealership to think twice and do a little homework on them. I understand that car dealerships are businesses and need to make money. But Kings Infiniti gives car dealers a very bad image. More

My husband and I were looking for a more luxury vehicle My husband and I were looking for a more luxury vehicle and recently leased a 2008 Infiniti EX35. We worked with David G. who IS the best car sal My husband and I were looking for a more luxury vehicle and recently leased a 2008 Infiniti EX35. We worked with David G. who IS the best car saleman we have ever worked with, period. He was very understanding and spent a lot of time working with us until we got into a price range that was acceptable to us. No mind games, no nonsense, no kidding!! When we came to pick up the car, he did an EXCELLENT job of explaining all the features and functions of the car. We felt very comfortable shopping with Kings Infiniti and we are, admittedly, not the easiest people to deal with. After checking 3 other dealerships and 2 private leasing companies, we was so relieved when we reached Kings Infiniti...We are glad to recommend David and Kings Infiniti for their honesty, friendliness and fair dealings. Thank you "KINGS" family!! More

Cancer of the automotive world. Tried to return my vehicle back to this dealer, and was told they would not accept the car. When I asked why, I was told that they don't have room on the lot for my en vehicle back to this dealer, and was told they would not accept the car. When I asked why, I was told that they don't have room on the lot for my end of lease vehicle, and two, they just don't want to cover the cost of having this vehicle returned back to Infiniti. What? Aren't you the authorized dealer? I called back Infiniti Financial, and they wouldn't believe a word I told them about my brief, and yet extremely rude coversation that I just had with one of the sales pepole at Kings Infititi. They called another dealer on my behalf (Legacy Infiniti of LI), and scheduled a lease return without a hitch. I was considering getting another Infiniti, but this whole ordeal left a bad taste in my mouth, that is why the Nissan/Infiniti has lost me as customer. I can't even phantom how such rotten dealership such as Kings Infiniti is able to stay in business, let alone give sh!t left and right without any regard for proper business guidelines. I have informed Infiniti HQ that because of Kings Infiniti, I will no longer spend my money on any of their vehicles. Kings Infiniti is definitely the bad mark on the Infiniti brand? I've never been treated by any dealer with such arogance and disregard for business ettiqute. I've expected a lot more from a luxury car dealer. Oh well. More

I bought a 2001 I30 from kings that subsequently developed a computer problem. The check engine light came on and my mechanic informed me that there were two codes in the computer involving the oxy developed a computer problem. The check engine light came on and my mechanic informed me that there were two codes in the computer involving the oxygen sensors and possibly the catalytic converter. He also said that there was a bullitin or update on the software in the computer. The codes were left in so that the dealer could diagnose the problem and the check engine light was on when I brought the car for an appointment. I was also told that I would not be charged to diagnose the problem. Mike calls me a few hours after dropping off the car and tells me there are no codes and no check engine light. I go to pick up the car and they will only accept cash because I would dispute a credit card charge. I had to call police to retrieve my car which was held hostage. Worst experience ever in my life with a dealer. Do not ever buy a car from these crooks unless you enjoy getting ripped off. You have been warned. More