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Kings INFINITI

Brooklyn, NY

4.8
3,633 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,633 reviews

June 01, 2018

Very professional I brought my car to the service department for some minor work. I also purchased a trunk spoiler. All the work including the installation of the rear More

by gemtem2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Then
June 01, 2018

Helpful Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific More

by Khamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Then
June 01, 2018

My experience at Kings have been good over the years. I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I More

by rimshot
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

Excellen ppl I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as More

by EFROS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

No Hidden Fees, No Hassle A top notch experience working with a 10+ year seasoned sales associate. Sales rep was very knowledgeable and open that helped answer all of my questi More

by ThaGreatED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Thorough check up of my vehicle, identified for problem& got it fixed.I was assured that the vehicle is perfectly alright & can bring for routine check up annually. More

by PRREDDYMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Sep 22, 2021 -

PRREDDYMD responded

Updated

May 31, 2018

Oil change Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . More

by N.PEREZ271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Very bad They cannot solve the problem l went many times for same things so the needs to fixing really work done by problem fixed so I am not satisfied More

by Mashrafi51212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Russo
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Kings INFINITI responded

We apologize you are not happy. Unfortunately on two different occasions we have not been able to confirm the noise you are complaining about. Please keep in mind we are in the service repair business, and not wanting to fix something does not do us any good. We are always honest with our clients and we will only fix what we can find. Please bring your car back when noise is happening and we will be glad to send a tech on a test drive to confirm the issue.

May 31, 2018

Great Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites More

by 12HARPERC31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asian brother , Kristal Mercado, Jonathan Then
May 31, 2018

Great, quick and pleasant Very friendly sale person. Answer all my questions, retuned all calls in a timely fashion. Gave the best price I could find and I was very satisfied. More

by Mike2tou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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