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Kings INFINITI
Brooklyn, NY
3,633 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer.
Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams.
Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,633 reviews
June 20, 2018
Great job Went in with a car that didn’t run, pricey but they got the job done. Can’t complain about the service but again a great job Went in with a car that didn’t run, pricey but they got the job done. Can’t complain about the service but again a great job More
by ARTUROSHEPHERD
Verified CustomerEmployees Worked With
June 20, 2018
Horrible experiences Car die at 2 am. Thinking was the battery problem. Waited till morning buy new battery and did a swap out. Turn out it was the starters. Call road sid Car die at 2 am. Thinking was the battery problem. Waited till morning buy new battery and did a swap out. Turn out it was the starters. Call road side assistance at 10 am. Tow truck came at 3 pm. Arrive at kings infiniti at 3:30 on a Saturday. Service specialists Johnathan was unhappy to see me because it was half hour before closing. I didn't sleep the whole night and when an infiniti customer need help the most. The tow truck experience was horrible. The dealership is horrible and I can't even get a loaners vehicle. When I pick up the car. Service was horrible. No manner no professional. Did not say hi .. did not say bye. Make me feel as a customer that they were not happy to see me. After all that when the previous survey come. I try contacting the customer relationship manager kristal. I explain what happen. She said she will talk to management and have an solid response on my bad experience. But I never heard back. I will never get or recommend anyone to infiniti. I feel my wife Kia have better customer experience. I did not choose or paid for an luxury experience to get treated like xxxx when mechanical issues happen to my infiniti. More
by SHUNHAOLAI3388
Employees Worked With
Jonathan Then
June 20, 2018
INCONVENIENCE!!!!! Horrible experience! I requested a loaner and was told that loaners are not an option when your car is being serviced. After telling the manager that Horrible experience! I requested a loaner and was told that loaners are not an option when your car is being serviced. After telling the manager that I work in healthcare and I NEED a car for work he agreed. I didn’t know dealerships require an explanation. Im not new to the leasing world I’ve been doing this for many many many years. I also asked them to check out my fog light which went out after a month of having my car. When I picked up my car i was told the fog light was broken and needed to be replaced. Finally, when I got home I realized that now both fog lights were out. Hmmmm I wonder how that happened???? Now I’m stuck with a car that has no working fog lights thanks to Kings Infiniti. If you want to be inconvenienced you should definitely visit KINGS Infiniti. More
by jnunez56
Employees Worked With
June 20, 2018
Great service I received great service, Nelson was very supportive,provided updated timely I was shocked how fast my car was fixed And also I received gray loaner I received great service, Nelson was very supportive,provided updated timely I was shocked how fast my car was fixed And also I received gray loaner car in mid time More
by mayyaDobRova
Employees Worked With
June 20, 2018
The best place to be I want there with one problem and they found something else I wouldn’t have know if it wasn’t for the team there I’d go back and would recommend my fa I want there with one problem and they found something else I wouldn’t have know if it wasn’t for the team there I’d go back and would recommend my family and friends More
by HCOMMISSO
June 20, 2018
Services. Professional. Honesty an fair in pricing clean waiting area when entering the premises you can see the reasons people choose infinity vehicl Professional. Honesty an fair in pricing clean waiting area when entering the premises you can see the reasons people choose infinity vehicles for families and friends. More
by mcgill1938
June 19, 2018
Excellent Very nice people the service was quick and they did the job in perfect way, highly recommended. They give the best advice what you need for your car. Very nice people the service was quick and they did the job in perfect way, highly recommended. They give the best advice what you need for your car. More
by AHMEDTALEB23
Employees Worked With
Other Employees :
Kristal Mercado, Jonathan Then
June 19, 2018
John Russo is the best Came in needing ball joints. Fixed right the first time. John kept me up to date on all service items. I always service my QX4 here. Came in needing ball joints. Fixed right the first time. John kept me up to date on all service items. I always service my QX4 here. More
by Frank-QX4
June 19, 2018
Great Job Very professional Service. I didn’t wait long. John is great getting me in & out and Teddy is great in working with my car. Thanks to both Very professional Service. I didn’t wait long. John is great getting me in & out and Teddy is great in working with my car. Thanks to both More
by VKING2
Employees Worked With
June 19, 2018
Dealership experience It's not too often that a customer can say they had a real good experience buying a car at a dealership. I can! No hassle No tricks. Give this dea It's not too often that a customer can say they had a real good experience buying a car at a dealership. I can! No hassle No tricks. Give this dealership a test drive. You'll leave there happy and with an Infiniti. More
by DJDJALVAREZ
Employees Worked With
