Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kings INFINITI
Brooklyn, NY
3,633 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer.
Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams.
Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,633 reviews
July 01, 2018
Great place , great service My experience in this place is always a pleasure dealing with everyone here, my car can only be serviced here. Thanks John Russo for being great at wh My experience in this place is always a pleasure dealing with everyone here, my car can only be serviced here. Thanks John Russo for being great at what you do!! More
by BENJAMIN.REQUENO
Verified CustomerEmployees Worked With
July 01, 2018
Smooth transition very helpful Fast and always have coupons, always check for other stuff, and advise what other things need to be repair. Clean service area always and friendly Fast and always have coupons, always check for other stuff, and advise what other things need to be repair. Clean service area always and friendly More
by smentor77
Employees Worked With
Jonathan Then
July 01, 2018
Great service Excellent service , great ambition . . Valet parking guys get the car very clean inside and out side . Very helpful and professional , John was aware Excellent service , great ambition . . Valet parking guys get the car very clean inside and out side . Very helpful and professional , John was aware of my problem More
by Willy2273
July 01, 2018
Excellent service All of the service advisors and mechanics are very professional and the work is Excellent. I would highly recommend anyone with an Infiniti to bring All of the service advisors and mechanics are very professional and the work is Excellent. I would highly recommend anyone with an Infiniti to bring their vehicle to Kings Infiniti of Brooklyn you'll be glad that you did and it's worth the wait.. More
by LOISMAYNARD88
Employees Worked With
July 01, 2018
Serving follow up. From calling to schedule the appointment to service completion I was met with total professionalism and promptness. Engine sounds like new tuneups gre From calling to schedule the appointment to service completion I was met with total professionalism and promptness. Engine sounds like new tuneups great. Thanks you all for your much appreciated assistance. More
by CURWIN.KING06
Employees Worked With
July 01, 2018
Professional, courteous, listen, attend to your needs All staff that I have interacted with is professional and courteous, listent to your needs, and attempt to or rectify any problems that occur. The ad All staff that I have interacted with is professional and courteous, listent to your needs, and attempt to or rectify any problems that occur. The additional premium for using a debit or credit card is too high though, it is almost 4%. Perhaps for a credit card, although credit cards already incur high interest rates. Debit cards - never - they are as good as cash. More
by MJSAPPHIRE917
July 01, 2018
Service I had a pretty good experience during my last service visit. The team took care of me within good time, faster than I expected. I was very pleased I had a pretty good experience during my last service visit. The team took care of me within good time, faster than I expected. I was very pleased More
by GREAVES.TAMIKA
Employees Worked With
July 01, 2018
Check other dealers My car was stuttering. Took it to Kings infiniti. They said my tranny needs to be replaced. Took it to another infiniti dealer. They updated the softw My car was stuttering. Took it to Kings infiniti. They said my tranny needs to be replaced. Took it to another infiniti dealer. They updated the software for free my car runs smooth now. Price for tranny is $5700 inc labor. They offered me %50 off!!they were going to make some money if I would get it replaced. Such a loose spot. Do not take your car there!!drive some extra miles and take it to another one.. More
by 12BALOUBER12
Employees Worked With
July 01, 2018
Not happy I have 2017 Qx50 with 12k on odometer that I brought for couple of miner issues number one it has a rattling noise coming from underneath the car that I have 2017 Qx50 with 12k on odometer that I brought for couple of miner issues number one it has a rattling noise coming from underneath the car that sounds like Im dragging empty cans. Number two i had a problem with my passenger window (one touch automatic up and down) option and three i had them chek my AC. With first issue all that was needed was a little adjustment but they wouldn’t take care of that because all they were focused is on telling me what I will need so they could charge me $800 for stuff that I don’t need right this second. Second issue, i was told by their service Rep.Nelson that my switch was disconnected by the people that did my tints and that’s why they’re not going to fix it under warranty. My response was Hmmm that’s Funny because i was there and they never open the door panel to disconnect anything and on top of that I did my tints a day after i got my car and the windows were working just fine for a year. So once he realized that Im some what knowledgeable he quickly changed his story. I was truly disappointed with the service department and their dishonesty. I wouldn’t recommend this place to anybody. More
by 2017qx50
Employees Worked With
June 28, 2018
Maria Trantino is the best!! I was shopping for a new car but didnt know what my next car would be. I test drove over 10+ cars after giving up my Mini Countryman but Maria made it I was shopping for a new car but didnt know what my next car would be. I test drove over 10+ cars after giving up my Mini Countryman but Maria made it easy for my to pick an infiniti! She made the process as pain free as possible without any pressure. She made sure i was 100% comfortable and addressed all of my questions and concerns while offering me guidance! Maria is easy going and very knowledgeable about infiniti. She is kind and patient as can be! I love her. PS i love my new 2018 Qx30. More
by Tiffanyyu621
Employees Worked With
