Kings INFINITI

Overall service They were very professional and kept me informed on what was going on with my vehicle. The pricing was a little bit too high but other than that it wa They were very professional and kept me informed on what was going on with my vehicle. The pricing was a little bit too high but other than that it was good service More

Very professional I brought my car to the service department for some minor work. I also purchased a trunk spoiler. All the work including the installation of the rear I brought my car to the service department for some minor work. I also purchased a trunk spoiler. All the work including the installation of the rear spoiler was done to my satisfaction. More

Helpful Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific requests and they were met. Very satisfied More

My experience at Kings have been good over the years. I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I may have. More

No Hidden Fees, No Hassle A top notch experience working with a 10+ year seasoned sales associate. Sales rep was very knowledgeable and open that helped answer all of my questi A top notch experience working with a 10+ year seasoned sales associate. Sales rep was very knowledgeable and open that helped answer all of my questions very courteously. I knew what I wanted and it was easy for them to find the vehicle that fits my wants. While I was stalling on pulling the trigger as I was waiting for my inspection to return my previous lease, I was notified of an additional rebate. I was able to take advantage of the rebate and lock in the car within a day to pick up the following day. The facility was also modern and clean with enough privacy during the sales process. So I will highly recommend over and over as I have been going to them for a decade as it is also conveniently located in the neighborhood. More

Excellen ppl I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as soon as possible, which he did.O waited and was happy to drive home with the knowledge that the drive was safe to drive. More

Oil change Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . More

Great Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites available. My opinion is, the TV with Infiniti service commercial, is boring and repetitive. It need more additional interest added. More