Kings INFINITI
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service Everyone was friendly and I had not complaints. I was a little late getting there because I went to the dealership first and had to then get over to t Everyone was friendly and I had not complaints. I was a little late getting there because I went to the dealership first and had to then get over to them and they didn’t make me wait despite the fact that I was late More
Good results on major problem, Fixed my problem but dicovered a small brake light bulb needed replacement and attempted to charge an obscene price to do it. I didn't do it and my me Fixed my problem but dicovered a small brake light bulb needed replacement and attempted to charge an obscene price to do it. I didn't do it and my mechanic did it for free. It took him 3 minutes. There is no excuse for this. More
Amazing quick and done right Everyone was extremely helpful fully understood the problem and had me out in amazing time they even cleaned the outside of the car and fully chew led Everyone was extremely helpful fully understood the problem and had me out in amazing time they even cleaned the outside of the car and fully chew led the car over n gave me a full report More
Inefficiency low efficiency The working is super slow and always not following up the customer’s case . The service is inefficiency low efficiency.Also can’t make the best appoin The working is super slow and always not following up the customer’s case . The service is inefficiency low efficiency.Also can’t make the best appointment for customer to drop off car and pickup time always delay. More
Very professional service reps. Service was thorough and tim Making a service apt. Was quick and easy by phone. A representative will call you the day before in order to remind you of your apt. When you arrive y Making a service apt. Was quick and easy by phone. A representative will call you the day before in order to remind you of your apt. When you arrive you are greeted warmly by the support staff who visually inspect your vehicle and assigned you to a service rep. You receive a review of your vehicles service history and suggestions are made to keep the vehicle in peak working order. The vehicle can be serviced while you wait. The waiting room is clean and comfortable. There is always fresh coffee, tea, water and snacks More
Excellent Service The 3 individuals that were mentioned in my survey,there always pleasent ,helpful,suggested ideas and John Russo is a great service adviser . I cam The 3 individuals that were mentioned in my survey,there always pleasent ,helpful,suggested ideas and John Russo is a great service adviser . I came from many other locations of dealerships and I do enjoy Infiniti I may need to see about upgrade or the situation of the oil change that you know a little disappointed about corporate will find that that was something great for keeping customers like time oil changes hopefully that will come back. More
Buddy Was Great! He helped us with the details of the 2018 QX60. Also, he got us the all weather mats for the car. He was very professional and courteous. I recommend He helped us with the details of the 2018 QX60. Also, he got us the all weather mats for the car. He was very professional and courteous. I recommend this dealership and when you are there, go look for Buddy. Also, Roman was great too. He broke down the details of the contract line by line. More
Excellent job Excellent service, very friendly, very professional. Starting with greeting at the front desk and then salespersons in the showroom at the first visi Excellent service, very friendly, very professional. Starting with greeting at the front desk and then salespersons in the showroom at the first visit and the process of finalizing deal - everything was a pleasant experience More
A very knowledgeable staff with pleasant personalities. I went for routine maintenance and was treated like a King. The wifi and snacks also made my wait bearable. I recommend this dealership to everyone. I went for routine maintenance and was treated like a King. The wifi and snacks also made my wait bearable. I recommend this dealership to everyone. More
Never had a problem always professional They are very nice and professional always quick never have you waiting around all day I’d recommend to everyone I know a great place to take your car They are very nice and professional always quick never have you waiting around all day I’d recommend to everyone I know a great place to take your car More