Kings INFINITI

Oi change The lunch time of the staff should be indicated in the online reservations. I booked an appointment for 12:15 and then found out their lunch break was The lunch time of the staff should be indicated in the online reservations. I booked an appointment for 12:15 and then found out their lunch break was from 12:30 p.m. to 1:30 p.m. Knowing that information in advance on the form would be helpful. Staff is very friendly, but communication among them needs improvement. For example, I was told by two people on the floor that my car had been washed and would be ready for pickup. I also received a phonecall telling me it was ready and to come back for my vehicle. Then I was informed that there was a miscommunication and my car still needed to be washed and I waited an additional 25 minutes. 12:15 pm to 2:45 pm is too long to take for an oil change and car wash. More

very professional I need to get inspection for my car and it was ready at 2 p.m. Car was washed and work was competed. Employees dealt with John Russo. I need to get inspection for my car and it was ready at 2 p.m. Car was washed and work was competed. Employees dealt with John Russo. More

Quick and friendly Welcomed me as I walked in to the office, advised me the waiting time frame. So if I can go get a coffee or breakfast, I will have more than enough t Welcomed me as I walked in to the office, advised me the waiting time frame. So if I can go get a coffee or breakfast, I will have more than enough time to do so. Called me when my car is ready for pick up. It was quick, expected, 2 to 3 hours. It was ready in 1 and a half hours. Great service. More

scheduled appt had a scheduled appt.09:30am for an oil change & wheel alignment . Arrived on time waited over three hours this service . My vehicled was returned hal had a scheduled appt.09:30am for an oil change & wheel alignment . Arrived on time waited over three hours this service . My vehicled was returned halfway washed & my mat was left dirty, drivers side. No mat was placed to protect same as stated to Megan mats are new. I will not be able to make it in todav for my vehicle& mat to be cleaned,however will place the mat in a plastic bag not a good day today.Maybe Monday next day off More

Great service They were very thorough with fixing my problem and kept me well informed. I would definitely return, as I have many times. I wouldn’t trust anyone els They were very thorough with fixing my problem and kept me well informed. I would definitely return, as I have many times. I wouldn’t trust anyone else with my car. More

Outstanding experience I had great experience in kings infinity in Brooklyn dealerships. All the stuff are very helpful and friendly. I will most definitely recommend this p I had great experience in kings infinity in Brooklyn dealerships. All the stuff are very helpful and friendly. I will most definitely recommend this place. More

Straight and well done I came in with my service light on my car wasn’t handling correctly and it was stalling ... I brought it down to the service and spoke with a man Ne I came in with my service light on my car wasn’t handling correctly and it was stalling ... I brought it down to the service and spoke with a man Nelson ... he said he would call me back in a couple hours and he did ... he told me what was wrong with it ... my car is working perfect I highly recommend talking to Nelson when you go there More

Good work I have been coming here for over 10 years. Please keep up the good work. The price for certain services could be lower. Other than that, I have no com I have been coming here for over 10 years. Please keep up the good work. The price for certain services could be lower. Other than that, I have no complaints. More

Great service Always happy with the service received at Kings Indinity. Nelson was very helpful when I showed up without an appointment with a problem that could no Always happy with the service received at Kings Indinity. Nelson was very helpful when I showed up without an appointment with a problem that could not wait (water leaked in the car). They always check the car for other potential issues and return it clean and in great condition. More

Everything what you expect at good servicing center Received my annual check up from the guys at Kings Infiniti. As always it was great experience! Thank you guys and will see you next year! Received my annual check up from the guys at Kings Infiniti. As always it was great experience! Thank you guys and will see you next year! More