King Windward Nissan

Easiest way to get your oil changed The service dept always communicates with me on every aspect of my car. They explain what they will do and the cost involved. After the service is don The service dept always communicates with me on every aspect of my car. They explain what they will do and the cost involved. After the service is done, they will again go over everything that was done and also what type of service will be needed at a later date. Shout out to my service advisor Chris who makes the whole service experience great. I will always recommend Chris to all of my friends and clients when they ask me who I go to. More

Amazing Ryan at the Service Department provided excellent service and displayed a feeling of Aloha because he was polite to ask “How was my day so far?” This Ryan at the Service Department provided excellent service and displayed a feeling of Aloha because he was polite to ask “How was my day so far?” This made me feel that important as a customer. More

Great Services Advisers and Techs I initially only took my truck in due to the convenient location (walking distance to work). I've been in several times since then for routine mainten I initially only took my truck in due to the convenient location (walking distance to work). I've been in several times since then for routine maintenance and other random issues that come up on a 15 year old vehicle. Every experience has been good, with knowledgeable service advisers and good work. Not once have I felt like they were trying to sell me services or repairs that were not needed. More

Quick and complete every time. John Ibon was very polite, professional and informative. Listened to my questions and concerns, and when my service was complete informed me of any ot John Ibon was very polite, professional and informative. Listened to my questions and concerns, and when my service was complete informed me of any other work necessary. I appreciate their quick and friendly service. More

Professional and courteous The Nissan team at the Kaneohe location are very professional, thorough and competent. Also quite a friendly atmosphere. Always a pleasure to have s The Nissan team at the Kaneohe location are very professional, thorough and competent. Also quite a friendly atmosphere. Always a pleasure to have service there. More

Great Customer Service I always have a great experience with the Service department at King Windward Nissan. My visit last week was by far top rated. Tiffany was very accomm I always have a great experience with the Service department at King Windward Nissan. My visit last week was by far top rated. Tiffany was very accommodating as the power had just gone out when I pulled my vehicle into the service line. Understandably the department was not sure what to do and how to handle the growing line of vehicles forming behind me; however, they all including Tiffany were willing to do whatever they could to find a solution despite their latest challenge. This required a manual process of the service order as they were not privy to what each person wanted performed on their vehicles. I was able to leave my vehicle for service and it was ready within the time frame they had quoted me despite their dilemma. Thankfully the power was restored shortly after I left my vehicle and no rescheduling was required! I am grateful for the Service department and for Tiffany who displayed friendly, calm and professional customer service through the day! Mahalo King Windward Nissan for having the right people on the front line where it matters most! More

Great Customer service ., an Friendly,Sunshine an Lauren are the best at king Windward Nissan. Love the Quality of Work.. thank you king Windward for my Altima. ., an Friendly,Sunshine an Lauren are the best at king Windward Nissan. Love the Quality of Work.. thank you king Windward for my Altima. More

Great Nissan does a great job is servicing my vehicles. They let you know what you need or don't need. Jon, my advisor is very personable, smart and very Nissan does a great job is servicing my vehicles. They let you know what you need or don't need. Jon, my advisor is very personable, smart and very helpful. He keeps me inform on what is going on and I really like that. More

Great Experience Efficient check-in, timely service done well, plus all courteous staff from beginning to end. Length of wait time was close to estimated so did not h Efficient check-in, timely service done well, plus all courteous staff from beginning to end. Length of wait time was close to estimated so did not have to take shuttl home. More

Great customer service Even though there was some temporary misplacement of paperwork, the service staff went above and beyond, making my experience great. I left feeling li Even though there was some temporary misplacement of paperwork, the service staff went above and beyond, making my experience great. I left feeling like the attention to detail was exemplary. More