King Windward Nissan

Service staff is excellent Tiffany was excellent in all areas that King Windward wants it customer to be serviced in. She was personable and provided all the information I wante Tiffany was excellent in all areas that King Windward wants it customer to be serviced in. She was personable and provided all the information I wanted and needed. More

Will not be using or recommending KWN ever again 1) Bought my car in Nov 2016. KWN said not to mind the A.C. rumbling, that they had checked it out and couldn't find anything wrong with it. They said 1) Bought my car in Nov 2016. KWN said not to mind the A.C. rumbling, that they had checked it out and couldn't find anything wrong with it. They said if it quit working within 90 days I could bring it back and get it fixed for free. Of course it quit working after the 90 days so we've been without air in our car for over a year and, if we DID try to run it, the entire dash would shake and make a horrible noise even on "1." Finally, I couldn't take it anymore so I took it to a place to have it looked at. They found the fan drum packed full of napkins. They said they have no idea how it could have happened on its own. There were even napkins in the line they were unable to retrieve. Replacing it was going to be $500 so I opted to have them clean out as much as they could. It still makes a noise but not near as bad and at least it blows cold air! Can't believe KWN lied to me and didn't check the A.C. noise! If they had, they would have found the problem right away. 2) It also took them EIGHT MONTHS to replace my recalled driver airbag and they refused to give me a rental. Just got it replaced after 8 months of driving around without one. Crazy! Won't be using or recommending King Windward Nissan ever again! More

Excellent ! I like the on-time, fast service provided by your service department. It is always a pleasure to work with John Ibon who gives me precise explanation I like the on-time, fast service provided by your service department. It is always a pleasure to work with John Ibon who gives me precise explanations and updates while I am waiting. Thank you. More

great service they are relax which I like and they get it done! they are very good at explain thing and never try to sell you things you don't need! they are relax which I like and they get it done! they are very good at explain thing and never try to sell you things you don't need! More

Excellent service! I got an appointment for the time and day I wanted. As soon as I arrived at the service center I was greeted and service began immediately. The serv I got an appointment for the time and day I wanted. As soon as I arrived at the service center I was greeted and service began immediately. The service advisor was pleasant and efficient and my car was finished in less time than I expected. The only reason I gave my visit 4 stars instead of 5 was that one reason for the visit was to change the faulty airbag on the driver's side, and the right size airbag wasn't available, making another visit necessary. More

Best car buying experience yet! My experience at this dealership was great! I came in with the mindset of wanting only a specific type of car, but I knew this was something I might n My experience at this dealership was great! I came in with the mindset of wanting only a specific type of car, but I knew this was something I might not be able to afford. Jordan did an excellent job of listening to the things I needed in a car and why I wanted a bigger car in the first place and found me something even better! He took my needs and my budget and got a great car that I feel completely safe in. He was excellent and super fun to work with, definitely not pushy and got me a great deal. He wasn't a typical car salesmen that pushes you into something you don't need and I would highly recommend seeing him if you're looking to get a car. I definitely have a lot of personality as well and Jordan handle all my energy and nerves great, especially when test driving the car! Overall, I would recommend coming here to everyone I know for the great hospitality and service all around, but ESPECIALLY SEEING JORDAN!!!! More

Oil Change Fast service. Relaxing waiting area. Treated well and with respect. Explained everything to me. Will return for more service as needed. Mahalo fo Fast service. Relaxing waiting area. Treated well and with respect. Explained everything to me. Will return for more service as needed. Mahalo for an excellent experience. More

Oil filter service Tried calling for appointment, on hold in excessive of 15 minuets, finally went to dealership, express oil/ filter techs process me in 45 minuets. Nee Tried calling for appointment, on hold in excessive of 15 minuets, finally went to dealership, express oil/ filter techs process me in 45 minuets. Need improvement on phone response. More

Great Intake guy was awesome and very welcoming and the waiting room was nice as well compared to other dealership. They also gave me knowledge on what to d Intake guy was awesome and very welcoming and the waiting room was nice as well compared to other dealership. They also gave me knowledge on what to do with my car moving forward. Mahalo More

Quality Very easy online appt calendar. No calling for service dates or canceling times. Ryan greeted me and explained everything that we were doing that day. Very easy online appt calendar. No calling for service dates or canceling times. Ryan greeted me and explained everything that we were doing that day. They answered all my questions. The wait was less than 1/2 hr for oil change and car wash. Very efficient service center More