
King Windward Nissan
Kaneohe, HI
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1,539 Reviews of King Windward Nissan
QUICK AND PROFESSIONAL The check in person did a very professional job at the time of check in as well as the finish bringing papers and keys to waiting area and finalizing The check in person did a very professional job at the time of check in as well as the finish bringing papers and keys to waiting area and finalizing the service. More
service excellent service personnel. very knowledgeable and consumer friendly. kept me updated and informed throughout the service process and was able to exp excellent service personnel. very knowledgeable and consumer friendly. kept me updated and informed throughout the service process and was able to expedite all required items. parts to complete the job had to ordered, due to unavailability locally, and that was communicated promptly. More
Service was quick. I was out of there in about half an hour We just bought our Company Van recently so there was not too much to be done to the vehicle but the staff was friendly and thorough. We just bought our Company Van recently so there was not too much to be done to the vehicle but the staff was friendly and thorough. More
Fantastic Steve Gibu is a very likable person who made us feel comfortable and we knew that we came to the right place to buy a car. Steve Gibu is a very likable person who made us feel comfortable and we knew that we came to the right place to buy a car. More
Service on 9/5/18 King Windward Nissan is always such a helpful service center. Although, I came in to have my oil/filter changed and address the rusting screws on the King Windward Nissan is always such a helpful service center. Although, I came in to have my oil/filter changed and address the rusting screws on the racks on my roof of my 2016 Rogue. This was the same problem that I had with this car when I first bought it in 2016. When I bought it in 2016, it wasn’t even a few months until I noticed the rack screws were rusted. I bought it in, but the dealership said they needed to re-order brand new racks just to replace the rusted screws. That took a long wait because the dealership notified me the racks were coming in separately. The racks were eventually replaced and screws were fresh. Now it’s 2018 and the screws are rusted again. I researched online and this seems to be a common issue with other 2016 Rogues. Because the screws are not stainless steel, the quality of the material causes them to rust more frequently. Unfortunately, at my service on 9/5/18, the sales associate told me the warranty is no longer valid and that Nissan wouldn’t cover the cost to replace the screws. She suggested I look into other home stores to see if they have screws that match the ones on my rack. Oh well! I would suggest that it be noted to management that this seems to be a common issue for Rogues, perhaps elevating the quality of the screws may be better. More
Personal and Caring Highly recommended! Our search for a new vehicle ended with a one-stop shop. Very comfortable, no pressure and personal service. They cared about our Highly recommended! Our search for a new vehicle ended with a one-stop shop. Very comfortable, no pressure and personal service. They cared about our needs more than "making a sale." We were treated royally like a King More
Extremely satisfying Because from the moment I arrived Mark came right into the lobby and met with me, he was very pleasant and welcoming. He looked right away for someone Because from the moment I arrived Mark came right into the lobby and met with me, he was very pleasant and welcoming. He looked right away for someone to help me and Jessica were the one that came. She was so awesome and very helpful and she did an excellent job. Lauren called me that I was approved, Mark got all the paper works done and signed, Jessica got the insurance covered and keys to our hands, DONE. What a great team they were. This great team that I worked with were awesome and done an excellent job. I'm bringing my son for his new truck. More
Excellent Service My experience buying a used car from this dealership was excellent. Sunshine was warm and super easy to work with. We are repeat customers of hers. My experience buying a used car from this dealership was excellent. Sunshine was warm and super easy to work with. We are repeat customers of hers. More
Looking for a suv. Found the SUV I wanted with plenty of perks. Christian made it possible. Thanks. Still have a few problems but will be taken care of soon. I hope... Found the SUV I wanted with plenty of perks. Christian made it possible. Thanks. Still have a few problems but will be taken care of soon. I hope... More
King Windward Nissan Awesome! I have been a loyal Nissan customer for more than a decade through my original Frontier, Quest van, Titan, Frontier and now another Frontier not to me I have been a loyal Nissan customer for more than a decade through my original Frontier, Quest van, Titan, Frontier and now another Frontier not to mention my daughters Altima. Everyone has been awesome and I am grateful for the wonderful service! More