King Richard's Auto Center

Sleazy, Sleazy, Sleazy! Buy beware, stereotypical bait and switch tactics. I got an approval letter for the car I was looking to finance and it was for an extra $1500. Neithe Buy beware, stereotypical bait and switch tactics. I got an approval letter for the car I was looking to finance and it was for an extra $1500. Neither the salesman nor the finance manager could give me and explanation. STAY AWAY! More

Typical Used car dealer, don't bother Nothing special here. They seem fine when your test driving the car and just talking to the salesman, but they are your typical used car salesmen xxxx Nothing special here. They seem fine when your test driving the car and just talking to the salesman, but they are your typical used car salesmen xxxx. They never have the answers to anything over the phone..I was approved but he couldn't give me the rate & term of the loan. He "didn't know" because the finance manage was "at lunch". Its simple to calculate the math yourself and their numbers were way off. They'll tack on extras like gap insurance and a maintenance warranty and hope your too dumb to notice, then once you figure it out they make you think you MUST buy it, which is bull. NEVER put a deposit down because the office will be "closed" if you decide to back out, I even cornered the owner who refused to write me a check and said he'll mail it. I must say I really liked the mechanic who pretended to "shop" for cars on the lot as I was leaving, screaming to the salesman he wanted the car I was trying to buy. Needless to say I walked away from this place and still waiting for my deposit. More

GREAT DEALERSHIP TO DO BUSINESS WITH!!! The easiest car buying experience in my life , KYLE never made me feel pressured, found me a vehicle in my price range, that had all my wants & needs, The easiest car buying experience in my life , KYLE never made me feel pressured, found me a vehicle in my price range, that had all my wants & needs, and I'm a tough person to please and I'm thrilled!!! Thank You KYLE!!!! More

RUN AWAY!!!! Run, run away from this place!!!! Don't even let your mind let you do business in this place!!! I went there with my dad asking if i could test drive Run, run away from this place!!!! Don't even let your mind let you do business in this place!!! I went there with my dad asking if i could test drive a Corvett, they gave me a horrible look and attitude, even sweared, told him to not swear as i am with my father. First they wanted to do a credit application, even after a showed them proof that i was already pre approved, second, they wanted to do the deal before i even driven the car!!!!! What kind of business is this!!!! I already purchase several vehicles before even new (3 new ones and 7 used) reviews in yelp can serve of proof, but NEVER EVER was in a dealership like this one with people SOOOO rude and DISRESPECTFUL with HORRIBLE Bait and switch tactics!!! Do yourself a favor, run away from this place!! More

Completely disrespectful My girlfriend and her mother went in to the dealership to look at cars and possibly fill out some paper work to purchase one, not only were they ignor My girlfriend and her mother went in to the dealership to look at cars and possibly fill out some paper work to purchase one, not only were they ignored and left waiting for 20 minutes but when they were treated rudely and very disrespectfully.... They went to look at other cars in the dealerships lot and finally someone came out side but because they thought they were ganna deal only with a young woman and not someone who knew what to look for there attitude changed completely and started getting an attitude then finally just left them in the parking lot and turned around and went inside without saying anything to either one of them.....after a week or so they called her back and asked if she had found a car and if she could recommended those dealership to people around town, when she said she had found a car they hung up on her being once again completely rude, disrespectful, and Unprofessional.... Myself nor my girlfriend for her mother will ever recommend this to anybody if you read this please save your money and time and go somewhere else !!!!!!!!!! More

Bad!!!!! It was bad experience! The sales man AG was manipulating and rude, and wasn't helpful at all by far the worst experience I've had buying a car It was bad experience! The sales man AG was manipulating and rude, and wasn't helpful at all by far the worst experience I've had buying a car More

Dishonest Bait and switch tactics. Advertised price $1,000 below sticker. Fine print says $1,000 cash due at sale (above advertised price). After verbal deal, Bait and switch tactics. Advertised price $1,000 below sticker. Fine print says $1,000 cash due at sale (above advertised price). After verbal deal, $1,000 above advertised price, can't find the title. They relisted the vehicle another $1,000 higher. They keep telling me they'll call me back, never did. Lied about selling me the vehicle. Lied about calling me back. Dishonest people, both the sales manager Paul and the sales woman Diana. go to CarMax to sell your vehicle, much better price. not affiliated with CarMax, just a happy customer. More

SHADY HORRIBLE They promised us a car $200 below price verbal agreement and they sold the car on our way to buy it. Shady, unprofessional.... Look elsewhere They promised us a car $200 below price verbal agreement and they sold the car on our way to buy it. Shady, unprofessional.... Look elsewhere More

HORRIBLE CUSTOMER SERVICE!!! I purchased a gently used SUV about 3 weeks ago from King Richard's. At first, I thought it was a great experience. The salesman seemed honest and the I purchased a gently used SUV about 3 weeks ago from King Richard's. At first, I thought it was a great experience. The salesman seemed honest and the price of the car was good. I left with the car that day and the whole process took about 3 hours. The registration process was quick and painless. HOWEVER, the customer service in the repair shop = HORRIBLE!!! About a week after having the car, the brakes were making a loud noise (mind you, when I purchased the car, the salesman said it had new brakes all the way around). I called the repair shop (no one ever answers and it is a constant game of phone tag) and was told to bring the car in. The man who answered was very short and didn't even let me explain what was going on with the car, he just rushed me off the phone. I got there and went for a ride with a mechanic to show him what the car was doing. I left it there for the day and was called by a salesman (not even someone from the repair shop) and he said my car was ready to be picked up. I got there and no one knew what they fixed on the car. I called back the next day and the mechanic told me the front brakes were done but the car was still making the horrible noise. He said it was because the "brakes needed to be worn in". A week later, the noise was worse. I called back and for a few days I played phone tag. Finally, I spoke with a VERY RUDE mechanic. He didn't let me get a word in and constantly talked over me. I find out that he is, in fact, the OWNER!!! How can the owner of this place talk to his customers that way!?!? He said I can drop it off but they "usually don't cover brakes". WHAT?!?!?! First of all, my car is under warranty for 30 days. 2nd of all, how can you sell a car with horrible brakes (they wouldn't even pass inspection) AFTER the salesman told me they were new?! I am now bringing it back again today and hopefully I never have to deal with them again! More

worst dealer, they will lie to your face the vehicle i purchased was good, but their customer service is terrible, they lied to me from the second i walked in the door, i was told my lien hol the vehicle i purchased was good, but their customer service is terrible, they lied to me from the second i walked in the door, i was told my lien holder required me to buy gap coverage for 800$, my fault for not reading the miles of fine print on the stack of documents you have to sign, the vehicle had bald tires and i agreed to buy it if they would put new tires on it, Miguel the manager agreed and shook my hand then i arrived to pick it up the tires were not changed and a fresh inspection sticker was put on the vehicle? i had to argue to get used tires put on then a fist fight broke out between employees over as box of rags!! Believe me they do not care about anyone and will lie to your face over and over to make a dollar, do yourself a favor and go anywhere but here!!!!!!! More