King O'Rourke Buick GMC

John McCoy is the best salesman I’ve ever had the pleasure of dealing with. He was very honest, professional and straight forward in accommodating my request. I also had the pleasure of dealing wit pleasure of dealing with. He was very honest, professional and straight forward in accommodating my request. I also had the pleasure of dealing with Tommy Costa who also shared the same characteristics of John and as a team they were both a complete pleasure to work with. I wouldn’t hesitate to recommend them to any of my friends, family and co-workers in the market for a new automobile! More

I have to say, this was the most pleasant experience in buying a vehicle that I have ever had. Thanks to John McCoy, he made that possible. The rest of the team was great as well, from the moment I walked buying a vehicle that I have ever had. Thanks to John McCoy, he made that possible. The rest of the team was great as well, from the moment I walked in to walking out, it felt like we were long time friends. More

I wouldn't even give them a 1 star. I purchased a brand new Acadia from them. Their Service department is the worst. I've had 2 oil leaks, radio and screen doesn't work goes blank, the I purchased a brand new Acadia from them. Their Service department is the worst. I've had 2 oil leaks, radio and screen doesn't work goes blank, the control, don't work for radio on steering wheel but they claim they fixed it. The Lane device wasn't working their mechanic said I didn't have that function well how did I know it wasn't working if I never had it I would have never known it was working. I went home and fixed it myself and I'm not even a GM mechanic. Their was a hose not working they kept trying to clean it and a few days later service engine light came on. Finally fixed it but looking at some of my invoices I was told they did one thing and then it says did warranty work so guess they are lying to me or frauding GM. My gas tank never stays closed which can cause condisation and mess up my gas and waiting for another one to be replaced. Last time they replaced the gas tank chipped the paint around my gas tank. The lower body of the car was coming off the first week I had it and was told if can't get it not their problem it's GMs problem. Now the other side is peeling. My Sunroof came off and my husband did was stop in and ask for them to get it closed until my appointment since was going to rain. They told him No. He went to a dealership in Nassau on way to work and they helped him. They taped it with duct tape and told me they can't guarantee it will hold til parts came in. Now my car when I drive it I have water dripping on my feet. So I put a claim into GM they have told me 2x that King O'Rourke said my parts are in. When I called last week Jimmy told me they weren't in and would be a long time before they came in and hung up on me. Today 7/12/24 was the best. Jimmy called me all nasty saying I called him 5x today about my car and he was returning my calls. I never called him. I have my call log and going to get a print out from phone company to prove it. He then proceeded to get nasty because someone else was in the room because I could here them on speaker asking me why I wanted to come back to the dealership if I wrote such a bad review about them on Facebook. That's what the call was about and the fact that GM told me the parts were in and I told them about him telling me not coming in for a long time and hanging up on me. This man called me to harass me and mind you again I did not call him I was at work today and then at Sloan Kettering Memorial for cancer treatment. He kept bringing up the reviews on Facebook. My husband called him since I was upset and the Big ol man wouldn't get on the phone with him. Guess only all big and bad with women. Stay clear of this dealership the salesman are no better Tommy salesman manager said to me when I went in with a 2nd oil leak no big deal. I only had 23,000 miles on the car. If you post a bad review they will block you on Social media. More

My car limped in with a bad torque convertor. Rose got me in right away and assisted me with getting a rental through my warranty company. Rose and the entire team were very professional and kept Rose got me in right away and assisted me with getting a rental through my warranty company. Rose and the entire team were very professional and kept me informed every step of the way. They actually finished the job earlier than promised. More

Working with Jackie was awesome. Her knowledge, personality and availability were exceptional. I never got the sales pressure feeling from her making the entire process a pleasure. Her knowledge, personality and availability were exceptional. I never got the sales pressure feeling from her making the entire process a pleasure. More

I worked with John D and he made the whole experience stress-free and pleasant. I didn’t feel pressured at all and he worked to get me the best deal possible! stress-free and pleasant. I didn’t feel pressured at all and he worked to get me the best deal possible! More

Excellent sales staff as always. Jackie always goes above and beyond to make the purchase as smooth as possible. Jackie always goes above and beyond to make the purchase as smooth as possible. More

What a pleasure working with Jackie she went way beyond to make sure I had a great experience with my purchase of my new car .this is my second car I purchase from her and the dealership and many more in t to make sure I had a great experience with my purchase of my new car .this is my second car I purchase from her and the dealership and many more in the future More

Awesome dealership! Jackie is the best the whole process was a breeze. Highly recommend king o rourke for your next purchase or lease. Definitely ask for Jackie. Jackie is the best the whole process was a breeze. Highly recommend king o rourke for your next purchase or lease. Definitely ask for Jackie. More

Tommy Lawlor and Jackie Laguerre were fantastic on the sale and delivery along with Nick Hurd sale and delivery along with Nick Hurd More