King Kia Of Laurel

I had the best salesperson in the DMV (Delaware, Maryland, Virginia) area! My mom and I visited Laurel Kia where Andrew Ortiz became our attentive salesperson. We weren't looking for anything in pa Maryland, Virginia) area! My mom and I visited Laurel Kia where Andrew Ortiz became our attentive salesperson. We weren't looking for anything in particular, but needed to trade out of our car into a new car. Andrew was extremely knowledgeable, professional, and accommodating while inquiring about our wants and needs of our new car. He knew that we were trying to stay within a certain price range and he did his best to not only meet but exceed our expectations. "Moe" in Finance was also very knowledgeable and professional. He worked very hard to make sure we were comfortable with our new car payment and took the time to explain all of the terms and conditions of our contract. We love our new car and can never thank Andrew and Moe enough!!! More

Very helpful and courteous sales staff, no pressure at all, they tried in every way to get to the payment I needed while offering me the best vehicle choices. all, they tried in every way to get to the payment I needed while offering me the best vehicle choices. More

I called to inquire about the prices if a new Kia Optima EX and Andrew answered. He was very helpful and scheduled an appointment for me to see the cars and to go over my possible finance options. He was ve EX and Andrew answered. He was very helpful and scheduled an appointment for me to see the cars and to go over my possible finance options. He was very professional and friendly. He and Steve the parts Manager were very helpful and went over all of my payment options. After a week of contact back and forth I was able to decide on a car. Andrew was able to give me exactly what I wanted at an amazing deal!! My experience with Andrew and Laurel Kia was exceptional. I would highly recommend him to friends and family and I love my new car! More

The ENTIRE staff at Laurel Kia was so kind and really worked hard to make sure that I was 100% satisfied on the vehicle that I bought. They all worked hard to make sure that I was absolutely happy. I app worked hard to make sure that I was 100% satisfied on the vehicle that I bought. They all worked hard to make sure that I was absolutely happy. I appreciated their honesty and time that they gave to me. If anybody is looking to buy a car, Laurel Kia will make it easy. I was given the pleasure to work with multiple staff through my entire car buying experience. Each of them answered any questions that I had and gave me advice when asked. I may even stop by just to say hello sometimes. = ) More

Everybody was so friendly and helpful. Most dealerships are so pushy and that was not my experience yesterday. The found me a great deal and they were just so nice. You can tell it's more than just the sal are so pushy and that was not my experience yesterday. The found me a great deal and they were just so nice. You can tell it's more than just the sale to them. Would definitely recommend them to everyone! More

I had a very pleasant experience. For the second time I was there for other reasons than to make a purchase. And for the second time I drove off the lot in new or used vehicle. Both times on my birthday. was there for other reasons than to make a purchase. And for the second time I drove off the lot in new or used vehicle. Both times on my birthday. More

Wow!!! what a great service this place was. Jamal helped me purchase my first car and I feel secured and satistified with my investment. Thanks Jamal... me purchase my first car and I feel secured and satistified with my investment. Thanks Jamal... More

It was the most wonderful experience of the day. We received a royal welcome. We were made comfortable during our stay. We went in with no money in our pocket and after the process was completed upon received a royal welcome. We were made comfortable during our stay. We went in with no money in our pocket and after the process was completed upon our send off we had pizza and drove away in a brand new car. I am 72 years old. My husband is 76 years old. We were treated with respect. When we dropped our cane someone was there to pick it up for us. When I went to open the door, the door was opened for me. Jamal knew exactly what we needed according to our age and income. He made the process less stressing for us. He apologized when the process was a little longer than usual due to the lenders trying to approve the finance part. So many good things happened to meet our needs. The interest rate went from 24% to 14.29%. The payments went from $495.00 to $426.16 per month. He even took in considration that my husband was a veteran. I cannot name all of the good things Jamal did that day. Lisa was there for us also. She was so friendly, kind and considerate. She explained the paperwork to us and expained the warranty, coupons and everything as she went along and having us sign the necessary documents. She was even concerned about me being in pain due to my knee and helped make me comfortable during the process. Jamal and Lisa were our angels for the day. Thank you all so much. More

I called on Saturday, 4/20/13, to ask if a vehicle I had seen on cars.com was still available. The salesman who answered, Jamal, was very friendly and checked to make sure the mini van was still in stock. W seen on cars.com was still available. The salesman who answered, Jamal, was very friendly and checked to make sure the mini van was still in stock. When he returned to my call he stated that it was indeed there and that they'd pull the vehicle out for me to come and test drive, which in dealing with other car dealers came as a shock to me. When I arrived we were greeted before we entered the building by a very friendly salesman who went and got Jamal for us. When Jamal came out he was super friendly and explained that he had been working with another customer and that he would have Pierce take care of our needs. Again, we had not had that kind of treatment before from any other dealership and was very impressed that he didn't have us wait around. Pierce, who took over for Jamal, escorted my wife and I to the vehicle which had been pulled out onto the lot for us. He went over the vehicles details, price and was very honest about everything. It didn't take any convincing on his behalf, my wife and I were sold. He escorted us into the building and we proceeded to purchase the vehicle. It wasn't an easy process since my wife and I had our 2 youngest children with us, but Pierce worked hard and fast to get us going and to reach our monthly payment plan that worked best for us. He was very friendly, honest and straight forward through the whole process and that we appreciated very much. Beings this was our third vehicle purchased between my wife and I, it was by far our best experience and would highly recommend either of these gentleman to anyone purchasing a vehicle. More

Pierce did an amazing job with helping me out with looking for a car and helping make my decision. He is a great sales person and I would recommend anyone and everyone to go to Laurel Kia and ask for looking for a car and helping make my decision. He is a great sales person and I would recommend anyone and everyone to go to Laurel Kia and ask for Pierce. But not only was Pierce a good empolyee everyone else in the dealership was so friendly and very very helpful! They made one happy customer! More