Jamal Allen

she above and beyond to keep me informed on my vehicle also called me soon it was ready also called me soon it was ready More

by KBLAKLEY29 Verified Customer Verified Customer

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Very positive experience. Service dept. Answered all questions, and worked with me about concerns about tires I bought. Service dept. Answered all questions, and worked with me about concerns about tires I bought. More

by HDADCOCK9 Verified Customer Verified Customer

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🚩BUYERS BEWARE! VEHICLES MIGHT NOT HAVE A TITLE!🚩 I had an awful experience purchasing a 2022 Kia K5 GT-Line from King Kia of Laurel in October 2023. After compl VEHICLES MIGHT NOT HAVE A TITLE!🚩 I had an awful experience purchasing a 2022 Kia K5 GT-Line from King Kia of Laurel in October 2023. After completing all paperwork and taking delivery within a week, I expected the process to be straightforward. However, over a month later, I still hadn’t received my title. In December, I received a written notice from the MVA stating that the dealership failed to submit the correct, most recent title — they had submitted an outdated one instead. When I tried contacting my salesperson (Brandon Martinez), I discovered he no longer worked there. I then reached out to Derrick Showacre multiple times via email — no response. I even visited the dealership several times asking to speak with the title department, but could never reach anyone directly. When I finally met Steve York, the title representative, in March 2025, he showed no concern or accountability, telling me simply to “wait” because he outsourced most title work. Months passed with no updates. When I followed up again, he became visibly irritated, cut me off mid-conversation, and walked away telling me to “have a good day”. That’s how they treat a paying customer who’s been waiting months due to their error. It is ridiculous how someone at the dealership can just throw tamtrum at customers who had to experience various inconveciences because the dealership clearly violated written contracts which have legal effects. To this date, the issue is still unresolved and I STILL do not have my title. 🚩🚩🚩Customers who have legitimate requests are not treated with sincerity and basic respect at King Kia of Laurel. King Kia of Laurel has appalling customer service and zero accountability. They completely disappear once they’ve taken your money, leaving you to deal with the fallout. AVOID AT ALL COSTS! More

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A great experience The car buying process was long but definitely worth the wait. My salesman Jamaal was exceptional. He is truly an asset to the dealership and I would The car buying process was long but definitely worth the wait. My salesman Jamaal was exceptional. He is truly an asset to the dealership and I would recommend others to purchase with them. I got what I wanted for the price I wanted and that's a fantastic salesman to me. Thank you Laurel Kia. More

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Nice and Easy I purchased a new KIA from Dominique at Laurel KIA and felt like I had done 5 other car purchases in the past from them. They made me feel welcomed a I purchased a new KIA from Dominique at Laurel KIA and felt like I had done 5 other car purchases in the past from them. They made me feel welcomed and comfortable without high pressure sales tactics and I also scored a great price on my new car. Nothing but good things to say about the entire team. Dominique was patient with me as I like to ask questions look at the details. More

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Very pleasant experience. Sean was great. Love my car. Would definitely recommend this dealership to family or a friend. Im thankful for the help I received. Dont think too many other places would have ren Would definitely recommend this dealership to family or a friend. Im thankful for the help I received. Dont think too many other places would have rendered the same results for me. You should give them a try. More

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Excellent Service Laurel Kia and Jamal Allen provided outstanding service in the purchase of a new Kia Rio for our family. We went through our Tower Federal Credit Unio Laurel Kia and Jamal Allen provided outstanding service in the purchase of a new Kia Rio for our family. We went through our Tower Federal Credit Union buying service. Jamal emailed me directly and provided exactly the car we wanted within a few days of us contacting him. He stayed late to help us sign all of the paperwork and provided follow-up availability to us should we have any questions or concerns. Overall a pain free experience (and greatly appreciated!). More

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Excellent Customer Service I am very pleased with this dealership and Jamal. He got me the best deal and the process was quick. He made me feel like I was a priority and everyt I am very pleased with this dealership and Jamal. He got me the best deal and the process was quick. He made me feel like I was a priority and everything was explained in detail. More

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Painless Drove out of state to look at car, it was clean and ready. Sean was attentive and knowledgeable. Had a small issue when it came to picking up the car Drove out of state to look at car, it was clean and ready. Sean was attentive and knowledgeable. Had a small issue when it came to picking up the car a few days later, mainly because of a miscommunication, but it was remedied quickly. Everything was explained and there were no surprised. More

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Amazing Jamal Allen was phenomenal, as a person who is not comfortable dealing with cars he has put me at ease and made me feel comfortable with the whole tra Jamal Allen was phenomenal, as a person who is not comfortable dealing with cars he has put me at ease and made me feel comfortable with the whole transaction from begining to end. Thank you Jamal!!!! More

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