King Kia Of Laurel

Best Car buying experience ever! From the first contact via the web, I received a response in less than 3 hours. As we all know we dread the car buying process- but from the first con From the first contact via the web, I received a response in less than 3 hours. As we all know we dread the car buying process- but from the first contact I was amazed at the level of service. The very next day I received a call from Jamal to see if I was ready to stop in for a test drive. I told him I would be there in 10 minutes. Upon my arrival he cam out of the showroom and introduced himself in a very professional manner. He did not place one bit of pressure as many sale staff do. We spent several moments getting to know each other and what I was looking for. He showed me several options, provided full details, answered every question and provided test drives. I selected 2 vehicles of interest an we began the process. It was not long thereafter, ( and we all know how long this can take) but within less than 2 hours, I was walking out with my NEW 2015 Soul. Wow! Jamal was knowledgeable, very social and professional from start to finish. I highly recommend Jamal and Laurel Kia to anyone in search of purchasing or leasing a vehicle. If your looking for hassle free buying experience then contact Mr. Jamal Allen at Laurel Kia you will be so glad you did. More

Flexible ... and willing to work for your business. They did all they could to ensure that we got the deal that we wanted, at the price we wanted. ... and willing to work for your business. They did all they could to ensure that we got the deal that we wanted, at the price we wanted. More

THE BEST EXPERIENCE BUYING A CAR!!!!! THE STAFF AT LAUREL KIA ARE PROFESSIONAL AND EXTREMELY NICE!!!! TAE MY SALES PERSON IS AWESOME!!!! I FOUND THE VEHICLE I LOVED AND DROVE HOME THE SAM THE STAFF AT LAUREL KIA ARE PROFESSIONAL AND EXTREMELY NICE!!!! TAE MY SALES PERSON IS AWESOME!!!! I FOUND THE VEHICLE I LOVED AND DROVE HOME THE SAME DAY WITH A SMILE ON MY FACE!!!!! More

awesome Besides it taking a couple hours, the guys at this dealership are awesome. I got a great deal on the exact car I wanted and they were extremely helpfu Besides it taking a couple hours, the guys at this dealership are awesome. I got a great deal on the exact car I wanted and they were extremely helpful and friendly:) More

Good experience Had the vehicle I wanted for the price I wanted it for. Knowledgeable staff, pleasant buying experience. Took my vehicle back for service after I noti Had the vehicle I wanted for the price I wanted it for. Knowledgeable staff, pleasant buying experience. Took my vehicle back for service after I noticed a vibration. They couldn't get me in before the 1,000 mile warranty expired (due to 4th of july); but they still agreed to honor it the following week. Hooked me up with a free set of tires. More

Best Car Buying Experience EVER! Car buying is nothing short of a headache. Pushy salesmen, cup after cup of stale coffee in sweaty leather chairs bickering over heated seats ,all-wea Car buying is nothing short of a headache. Pushy salesmen, cup after cup of stale coffee in sweaty leather chairs bickering over heated seats ,all-weather floor mats and .00005% interest. Ugh. Needless to say, when my husband and I began our car shopping expedition we expected to be met with pushiness, aggressiveness and confrontation. We were in Silver Spring at the Kia Dealthership ( I shall not name) where our sales person could not give us a definitive price on a vehicle or even a price QUOTE without pulling or credit reports. Ridiculousness. Jamal “The Guy with the Red Bowtie” Allen , no lie, sent me an email while we were on a test drive at the “Other Dealership” breaking down the price of vehicle. My husband drove RIGHT back to the dealership and we were in Laurel within 20 mins. I LOVE the service we received. Jamal answered all of my husband’s questions. When I say ALL of husband’s questions, he literally had like 26941595 million. Jamal answered them ALL with a smile and with the patience of professional. We did not feel bullied, tricked or anything. He gave us his honest opinion and that is invaluable. We both have hectic work schedules, but Jamal worked with us, even skipping his lunch break the first day to meet with us when we were both free. Even that evening, when my husband has his billionth question, Jamal still was available via text message to answer it, despite the late hour. We were SO pleased with the level of service we got; we knew we had to buy. The next day, my husband came in alone and was out in a matter of hours with a BRAND NEW 2016 SORRENTO. Jamal was with him every step of the way, helping him throughout this process , as this is the first time that we have brought a New car. End of story, my husband drove off in his new 2016 that we got for a great price with STELLAR customer service. I can honestly say that as long as Jamal “The Guy With the Red Bowtie” Allen is at Kia Laurel, ALL of our family’s vehicles will be purchased from him. He truly epitomizes customer service and dedication. Words cannot express how grateful we really are, he went above and beyond to help our brand new little family. More

Fast and Easy Process My experience was good it started off a little slow with getting help from a sales person but maybe it was because it was stil a little early in the My experience was good it started off a little slow with getting help from a sales person but maybe it was because it was stil a little early in the morning.I had did my research online so I pretty much knew what I wanted.The person that took good care of me was Ryan Fracasse I told him I had to be out by a certain time and he made it a point to get me out by that time.This was the fastest process that I have ever purchased a car.Thank you Ryan for making my buying experience so easy and fast! More

it was the best experience my sales rep Ryan fracases was very good, excellent customer service & made feel very comfortable. I recommend him highly, very professional & the pro my sales rep Ryan fracases was very good, excellent customer service & made feel very comfortable. I recommend him highly, very professional & the process wasn't longer than I expected. Kia laurel is where I will go again More

Fantastic Experience I was going in to purchase my first new car, which can be a terrifying experience, but the staff at Laurel Kia made it a fantastic experience! I would I was going in to purchase my first new car, which can be a terrifying experience, but the staff at Laurel Kia made it a fantastic experience! I would highly recommend them to anyone looking for a new vehicle! They genuinely want you to be happy with your new car, and that feeling is almost as great as driving home in your new car! Pierce was fantastic to deal with! He went above and beyond to accommodate every question we had and he made sure to have both vehicles that I was considering ready for me when I arrived. He really wants you to be happy with your purchase and it's nice to work with someone who cares about their customer! From sales to financing it was a fantastic experience and I would highly recommend shopping at Laurel Kia! More

Start to finish was great Went in looking for a replacement car came out with the best deal and ride I believe possible. Ryan walked me through the options and followed up till Went in looking for a replacement car came out with the best deal and ride I believe possible. Ryan walked me through the options and followed up till the moment I drove away. Great experience More