King Kia Of Laurel

We love our new Kia Forte! Jamal Allen was really down to earth and very helpful to my fiance and I! We highly recommend you deal with him! We asked for a price that we wanted t Jamal Allen was really down to earth and very helpful to my fiance and I! We highly recommend you deal with him! We asked for a price that we wanted to pay monthly for our vehicle and we got it. Jamal, "the guy with the red Bowtie!", thanks for your excellent customer service! More

Misleading & Poor Customer Service Submitted all of my info 3 days prior to arriving to the Sales Representative because I KNEW my situation was challenging! I was told no problem I c Submitted all of my info 3 days prior to arriving to the Sales Representative because I KNEW my situation was challenging! I was told no problem I can help you. Drove an hour to get there only to have him serving another buyer during my appointment time in which he confirmed with me that morning. I was told I was APPROVED in between him serving the other client and told to go look at vehicles. Once I found one I liked he sent my husband and I on a test drive alone (the other buyer he went on the test drive with) and had the nerve to tell us to stay gone for a while so he could take care of the other buyer. We were gone for a half hour fell in love with the car he said I was eligible to buy only to return and have him tell me I am not. I am not upset because I was not eligible because like I said I knew my situation was challenging! I'm upset at the way Jamal treated me while he was buying time! While we were sitting there waiting on Jamal two of the other sales reps were having inappropriate conversations! HORRIBLE experience! I am positive that they ask people who actually buy a car there to write a review as an incentive because it was NOTHING like I expected from reading the reviews prior to arriving! Jamal was equipped with ALL of my information prior to me arriving and because I have credit monitoring I also know that my credit was ran the day I filled out the online application. My time is just as valuable as Jamal's. Honesty is always the best option. I would have much rathered Jamal say I'm sorry I can't help you than to waste my time and treat me the way he did. You should never use the words YOU are approved unless that is truly the case. More

Best Customer Service EVER Ryan Fracesse, Sr., was the best sales person I've ever encounter in any purchased I've made, he was very nice and knew a lot about the vehicles that Ryan Fracesse, Sr., was the best sales person I've ever encounter in any purchased I've made, he was very nice and knew a lot about the vehicles that I was interested in, he made great suggestions and kept me in my price range. I didn't spend a lot of time at the dealership nor was I in finance all night. Thanks so much to the team. More

New Sportage Fantastic experience from the time we walked in the door until driving off in our new Sportage! Jamal was wonderful. We've never had such a smooth c Fantastic experience from the time we walked in the door until driving off in our new Sportage! Jamal was wonderful. We've never had such a smooth car buying experience. Highly recommend Laurel Kia ! More

Terrific I would recommend this dealership. They were much more efficient and organized than other dealers I interacted with and had good prices too. They we I would recommend this dealership. They were much more efficient and organized than other dealers I interacted with and had good prices too. They were also pleasant. More

Mike Davis was absolutely wonderful!!! I recently came in and bought a 2015 Kia Optima from Laurel Kia with Mike Davis and he was so pleasant to work with. He made the dreadful buying proc I recently came in and bought a 2015 Kia Optima from Laurel Kia with Mike Davis and he was so pleasant to work with. He made the dreadful buying process easy and less stressful. I will recommend all my family and friends in need of a vehicle to him first. I want to personally thank him for taking the time to make my car buying process a pleasant one. More

Great experience We had a great experience at Laurel Kia. My fiance, son and myself went in just to see what our finance options were to get a car. Ryan helped us and We had a great experience at Laurel Kia. My fiance, son and myself went in just to see what our finance options were to get a car. Ryan helped us and we were able to get a new 2015 Kia that day! Ryan was friendly, knowledgable and an overall caring and sincere sales consultant. We could tell he genuinely loved what he does and he is great at it. We are so happy with the new car and can't thank Ryan enough. More

Amazing Experience I was in need of a new car the day after Christmas. My father and I drove out to Laurel Kia after hearing their ad on the radio (and after doing a li I was in need of a new car the day after Christmas. My father and I drove out to Laurel Kia after hearing their ad on the radio (and after doing a little research). We determined that a Kia would be the best move, as they have a fabulous warranty, gas mileage, and are overall dependable, affordable vehicles. Immediately after arriving on the lot, we were greeted by Ryan, a very helpful, friendly, and outgoing sales representative. He was so helpful throughout the entire process, making sure to ask the right questions and saying he would do whatever he could to earn our business that day. I really appreciated his straightforward nature and his willingness to go above and beyond. Long story short, we ended up driving off the lot that day in a brand new 2016 Kia Soul, and I've never been happier! Thanks so much to Ryan and the Laurel Kia team for their amazing, positive attitude and no-nonsense approach! More

Happy New Year Mamma Mia I Have A New KIA I love this dealership, they work just like me, straight to the point, no chaser. You tell them exactly what you want and that is what they deliver. I love this dealership, they work just like me, straight to the point, no chaser. You tell them exactly what you want and that is what they deliver. I was interested in getting a Sorento because I wanted to sit up high so my salesman, the talented Pierce, let me look at all the cars they had to offer. He did not push me towards anything. I got in the Sorento, Sportage and Optima. I actually liked the Optima better than the Sorento. I told Pierce lets do this and remember "I'M NOT PUTTING ANY MONEY DOWN". He said, that's the one thing I never forgot. He went to the finance office, came back shook my hand and said you are next, I 'm having your car detailed now. I said, that's it? He said yes as a matter of fact let me pull your car up so you can see it first. He pulled up and it still had the plastic on the seats and the mats in the trunk. I said WOW, I went in to see the fabulous finance guru and she was a pleasure to work with and gave me a nice gift for my purchase. I have never wanted to actually stay at a dealership until I went there. It felt like buying a car from your brother and your sister. I truly appreciate them and all that they did to put me in my new car. More

Answer to a prayer I've been without a car for over a year and I honestly went with little expectation of being financed, well at least not without a hefty down payment. I've been without a car for over a year and I honestly went with little expectation of being financed, well at least not without a hefty down payment. But I said a prayer before I left home and when I spoke with Jamal Allen, the guy with "The Red Bow Tie" he told me he thought he would be able to get me what I needed. And boy did he deliver!! Not only was he able to get me financed with no money down, he worked everything out that evening so I could drive my new car off the lot that evening. The service was fast, friendly, and in my opinion above and beyond expectation. I think this may be the beginning of a long relationship! More