King Kia Of Laurel

Terrible Terrible at Service BAD BAD BAD, They damaged my new car in the Service & they are acting like they are doing some kind of favor fixing my car. NO APOLOGY & NO FOLLOW UP. BAD BAD BAD, They damaged my new car in the Service & they are acting like they are doing some kind of favor fixing my car. NO APOLOGY & NO FOLLOW UP. You have to chase them to find out what's going on.  It's been almost a month & my car is still not fixed. AGAIN NO APOLOGY & NO FOLLOW UP. That's how you get treated. I get treated this way maybe it is KIA. And maybe this dealership doesn't even care any reviews of the customers.  BADDDD !!! More

Jamal Allen Is The BEST! I have only ever had 2 positive car buying experiences in my life and both occurred at Laurel Kia with Jamal. I was very happy with my brand new Soren I have only ever had 2 positive car buying experiences in my life and both occurred at Laurel Kia with Jamal. I was very happy with my brand new Sorento LX purchase in 2015 and am ECSTATIC about my 2017 Sorento SX purchase made yesterday. 2 years ago, my credit was poor and I was given a 16% interest rate. Yesterday, after almost 2 years of on-time payments and Jamal's advice and encouragement; I was approved with a 0.9% interest rate and no payments until NOVEMBER! To Jamal, Alex and Lisa---THANK YOU so much for your excellent customer service, education and smooth experiences. I'll see you all in 2 years for my redesigned 2019 Sorento SX purchase! More

Quick, no pressure sale I went to three different dealerships in search of a 2017 Kia Optima SX with launch package and maroon interior. Laurel was by far my best experience. I went to three different dealerships in search of a 2017 Kia Optima SX with launch package and maroon interior. Laurel was by far my best experience. I spoke with Darrel Lewis weeks before I actually made the purchase and he understood my situation (just returned to MD, closing on house, couldn't buy right away) and didn't try to push me in anyway. I even showed up unannounced to test drive the car and he was very accommodating. Never pushed me to make a sale. Totally laid back personality and answered all my questions. Great experience and would highly recommend. More

Thank you, Darrel Lewis Darrel, you confirmed my instinct to shop and buy my new Kia Sportage at your location. Your professionalism, attentiveness to my needs and cordialnes Darrel, you confirmed my instinct to shop and buy my new Kia Sportage at your location. Your professionalism, attentiveness to my needs and cordialness made getting the vehicle of my desire a great pleasure! Thank you! Blessings, Barbara (and Dexter) Sutton More

A special thanks to Igor. Igor was very instrumental with helping my friend Celeste with the purchasing of her new vehicle. He was patient with answering our questions, knowle Igor was very instrumental with helping my friend Celeste with the purchasing of her new vehicle. He was patient with answering our questions, knowledgeable and was very helpful explaining all of the differences of the vehicles. Paperwork can seem to be overwhelming but he made it out to be a breeze. Before we left he helped with explaining how all of the instrumentation worked and helped with setting up and linking her phone for bluetooth. Thanks Igor for making what could have been a daunting endeavor an enjoyable experience. More

Great car buying experience, Thank you Darrel Lewis We had a great experience buying our new Kia Sorento and we don't usually say things like that. Darrel was nice and very professional. He was good We had a great experience buying our new Kia Sorento and we don't usually say things like that. Darrel was nice and very professional. He was good at listening to what we wanted in a vehicle and what we wanted to pay. We felt like he really cared about his customers. We found the Kia Sorento that had all the features we wanted and agreed to a fair price. My husband really dislikes being in a car dealership for hours filling out all of the paper work when we purchase a vehicle so the next day Darrel guided us to doing the pre approval on line and basically had all of the paperwork ready when we came to pick up the vehicle. We financed through Kia and a gentleman named Jamal, went over that with us. He was very nice and professional too! They made going through the paper work easy and painless. We signed the paperwork, and Darrel showed us all of the features in our new car. We drove away Happy Customers in a spotless new car with a full tank of gas More

Thank you with all my heart Mr. Jamal M. Allen I am a 61 year old female who has never purchased a new vehicle. I must say, I met the most respectful, intelligent, and knowledgeable young man and I am a 61 year old female who has never purchased a new vehicle. I must say, I met the most respectful, intelligent, and knowledgeable young man and I am very grateful. Mr. Jamal Allen walked me through the process and made it very easy to understand. He did everything he possibly could to make sure I left with what I wanted which was a safe, inexpensive and nice vehicle. I also thank him for staying so late to make sure I was satisfied. There are people in this world that make you feel comfortable, and he did. I am grateful and I appreciate Mr. Jamal Allen. By the way, thanks for putting up with me and my sister in law!!!!!! More

Thank you Darrel Lewis He was the best salesman patient and very helpful for my first purchase I've definitely recommended him to several people.Excellent Salesman!! Thank He was the best salesman patient and very helpful for my first purchase I've definitely recommended him to several people.Excellent Salesman!! Thank you again Darrel you were great!! More

They are family IGOR is the man there he worked unstop on getting me a new Kia serento with no money n a old car love my car IGOR is the man there he worked unstop on getting me a new Kia serento with no money n a old car love my car More

Thank you Darrell! I can't thank Darell enough for helping me get a great deal with my new car. He was very friendly and helpful. He got me in my new car with no hassle. I can't thank Darell enough for helping me get a great deal with my new car. He was very friendly and helpful. He got me in my new car with no hassle. Paper work and my new car was ready for me when I got there after work. It was the easiest car buying experience I have ever had! More