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King Ford
Murphy, NC
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124 Reviews of King Ford
Great place to have your vechicle serviced. Quality work generaly timely schedule. Friendly staff. Nice customer service area to wait for your vehicle. I would recommend. generaly timely schedule. Friendly staff. Nice customer service area to wait for your vehicle. I would recommend. More
My experience was very good, I enjoyed working with my salesperson Chris Atkins he was great with helping me buy my new car. We also met the general manager which we liked. After buying my new car there s salesperson Chris Atkins he was great with helping me buy my new car. We also met the general manager which we liked. After buying my new car there seemed to be a noise when I was driving that I didnt think was right I made an appointment with service they found the problem which was minor and took care of it right away. The service manager Danny explained the problem to me in detail which I really appreciated. I'm very happy with the services at King Ford 😊 More
The service department is awesome. Just drive up and the doors open, then your car is brought back to you. You can actually watch clips of your car being serviced while you wait. doors open, then your car is brought back to you. You can actually watch clips of your car being serviced while you wait. More
Good deals, great sales staff, great service department. Nothing bad to say. Eric Sneed sales; great person. Chris Mintz; service, really helpful. I can't be happier with an auto dealer Nothing bad to say. Eric Sneed sales; great person. Chris Mintz; service, really helpful. I can't be happier with an auto dealer More
My husband and I just purchased our third vehicle from King Ford. We have always had a good experience with them, but this last was the best. Could not have asked for better! King Ford. We have always had a good experience with them, but this last was the best. Could not have asked for better! More
Freindly, attemtive, very customer oriented/ would highly recommend this service department We came in without an appointment, were taken care of immediately, I will be back! recommend this service department We came in without an appointment, were taken care of immediately, I will be back! More
Ford F350 6.4 Diesel towed in for a Key Lock Out problem, Told that the PCM was bad and would cost $1,100 to $1,250 to fix. I asked it this was covered by the $2K Ford Protection Plan purchase through F Told that the PCM was bad and would cost $1,100 to $1,250 to fix. I asked it this was covered by the $2K Ford Protection Plan purchase through Ford, they check and said it was, (GREAT) the BAD NEWS is the PCM was on national back order and it could be 6 months before I got my truck back!. I used my sources and purchase a NEW PCM original Ford Part from a Ford dealer in SW Fla that I have used for years. They had the part in stock! Took the new PCM to King Ford they were shocked but said great and was to program it to my VIN number. Next day the Service Department called and with some excuse that they could not program the PCM and that I was on my own to find someone to program the NEW ORIGINAL FORD PCM. I did find a shop to program it however it cost $900 to have them do what should have as I was told covered by the Ford Protection Plan. So I have the purchase price cost of the PCM from a Florida Dealer at a total cost of $1,200 out of my pocket plus the $106 that I paid King Ford and tow towing charges of ($75 and $80) for a total out of pocket of $1,461 of my money! Now remember they told me this was covered by the Ford Protection Plan but King Ford Service could not do the programing. Sure did not leave a very good taste in my mouth with King Ford Service. I will be contacting the Ford Protection directly to try to get some satisfaction from them on the out of pocket costs. Jason Dickerson More
The most friendly and pleasant people I have ever dealt with at a automobile dealership and I’ve dealt with quite a few over the years. Dealership is always very clean and the customer waiting area is very with at a automobile dealership and I’ve dealt with quite a few over the years. Dealership is always very clean and the customer waiting area is very bright and comfortable. More
I have bought three cars over the last twenty years the sales & service have been great and they have always been friendly and very nice people. sales & service have been great and they have always been friendly and very nice people. More