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King City Chrysler Center

Mt Vernon, IL

4.7
367 Reviews
Call Dealership (618) 242-6600

1603 Broadway St

Mt Vernon, IL

62864

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367 Reviews of King City Chrysler Center

August 15, 2023

Took my jeep for its first oil change and tire rotation. .. Techs were very fast they were done in less than 30 min. More

by jkc51064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Aug 16, 2023 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

August 11, 2023

Called for warranty work and an oil change. The service department made a appointment and had my truck done the next A class service More

by hopson80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Aug 11, 2023 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

August 11, 2023

Finished in a timely manner. Always pleasant to deal with. Will return for next repairs! More

by cdehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver, Craig Byars
Report | Print
Aug 14, 2023 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

August 10, 2023

Friendly salesman named Aaron assisted me in buying a suburban last week. I drove 1 1/2 hours to pick it up. When I arrived I was told it was getting washed and detailed, but detailing department did a More

by Katie
Recommend Dealer
No
Employees Worked With
Aaron(salesman)
Report | Print
Aug 14, 2023 -

King City Chrysler Center responded

Thank you for your review. We're sorry your things didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kip Grob General Manager

August 02, 2023

Did a great job on my brakes. Fast, quality work, and reasonable pricing. I’ve been to lots of Ram service dealers in more than one state and Kings is by far the best More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Aug 03, 2023 -

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn, Service Manager

August 01, 2023

I go to King City Chrysler for oil changes all the time. Easy to schedule an oil change and they are done quickly. More

by REBERNARD82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Aug 01, 2023 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

July 24, 2023

The service team worked to get my Jeep back up and running after having a breakdown while traveling through town. Everyone that I talked to was friendly and professional. More

by SAFETYGUY591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Jul 24, 2023 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

July 19, 2023

They never get the job done and they are very rude. . they always promise me a loner it when I get they they have all time excuses and I’m never satisfied. More

by mnhousley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kip Grob, Ryan Schmidt, Karl Wilson, Trent Senior, Kevin Oliver, Craig Byars, jerry tucker
Report | Print
July 19, 2023

we use this dealership for many of our personal and business vehicles.. we appreciate the good service and will be back... More

by larry.lyday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Jul 19, 2023 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, Larry! We're thrilled that you trust us with your vehicles, and we look forward to working with you again. Greg Krahn Service Manager

July 17, 2023

Techs destroyed my lug nuts service manager was aggressive I won’t be back because of his attitude More

by jkash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It wasnt Kevin don’t remember his name
Report | Print
Jul 21, 2023 -

King City Chrysler Center responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Greg Krahn Service Manager

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