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King City Chrysler Center

Mt Vernon, IL

4.7
367 Reviews
Call Dealership (618) 242-6600

1603 Broadway St

Mt Vernon, IL

62864

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367 Reviews of King City Chrysler Center

September 22, 2023

Purchased my jeep at King City Chrysler in 2005, have always had it serviced there! Very satisfied and my jeep has 205000 miles and still going. Can’t get better than that!! More

by calowery7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Sep 24, 2023 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

September 19, 2023

The service department was very helpful with my questions and had my truck right in at my appointment time. More

by JLCUBFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Sep 19, 2023 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

September 19, 2023

Pleasure to work with and was very much easy negotiating with on the final price. I was satisfied on the final price. I will buy my next vehicle from them. More

by patspung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron?
Report | Print
Sep 20, 2023 -

King City Chrysler Center responded

Thank you for your feedback on your recent visit to King City Chrysler Center. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Kip Grob General Manager

September 16, 2023

Great service, Courteous and very Impressionable. I have used King City for over 8 years even when I lived in South Carolina. More

by LADYVEEJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt, Kevin Oliver
Report | Print
Sep 17, 2023 -

King City Chrysler Center responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

September 15, 2023

An overall pleasant experience. I would recommend them to my friends and family members. Detail of vehicle was very good. More

by foodfiend67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bradford
Report | Print
Sep 17, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

September 09, 2023

They got me in right away and the service was excellent. Everyone was very friendly and I will definitely use them again. More

by robbiequinn2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Sep 09, 2023 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

September 08, 2023

Van was in the shop for nearly a month. Was “fixed” twice and had to go right back in. More

by tena73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who the mechanic was.
Report | Print
Sep 12, 2023 -

King City Chrysler Center responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Greg Krahn Service Manager

September 07, 2023

Service advisor was friendly and they were very prompt. We use our trucks for business and downtime is very difficult. We plan on using this dealership for future purchases because of the service experienc More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Sep 09, 2023 -

King City Chrysler Center responded

Thanks, Jeff! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

September 02, 2023

My entire experience was great from start to finish. Stephen Lombardo was experienced, knowledgeable and very nice. I feel like I made a great purchase and a fiend. More

by Leland JFC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Lombardo
Report | Print
Sep 04, 2023 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad Stephen was able to help, and we hope to see you again! Kip Grob General Manager

September 01, 2023

Quick fast services. Easy communication. No issues. Will be back in the future for service. More

by BMILLS316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Sep 04, 2023 -

King City Chrysler Center responded

Thank you for your very kind review. Kevin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn Service Manager

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