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Kimberly Eakin Kia

Lufkin, TX

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164 Reviews

1705 South First Street

Lufkin, TX

75901

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164 Reviews of Kimberly Eakin Kia

August 29, 2024

They are very nice indeed but they put on this Allstate protection Crap over $2200 on every vehicle and will not remove it Kimberly Eakin is very greedy and it shows for her to afford their lifestyle they More

by SuperchargedRange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chelsea ( btw she is very nice) Her manager and Kimberly eakin The GM
Aug 30, 2024 -

Kimberly Eakin Kia responded

Thank you for the feedback, SuperchargedRange. Please know that customer satisfaction is paramount to us, as we will be escalating your concerns to our management team for review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further investigate this for you?

March 01, 2022

Don't ever buy a car from this place I have bought 5 new cars from them over the past 11 years every thing has been good up until this last one they gave me a price on a car I went to the credit union and g More

by JessieMettlen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Dewberry, Ernesto Alvarado
August 06, 2021

This is the worse of the worse dealerships! My Kia Optima was recalled due to engine failure and after 1 1/2 months, they finally started on the repair after I called the service manager.. They finally repa More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan is really not qualified, Robin Heil, Larah Dewberry
July 26, 2021

Damaged my auto during a Kia recall and refused to repair the damage they caused. After 1 1/2 months, I had to call management just to get the car looked at when we picked it up the ABS, Check engine light More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan
Jul 26, 2021 -

Jay responded

Premier Kia damage my auto after replacing the engine on a Kia recall and refuses to repair the damage caused.

Jul 26, 2021 -

Jay responded

Stay away from Premier Kia they are dishonest filing a corporate complaint!r

Jul 27, 2021 -

Jay responded

Do not go to Premier Kia they installed a new engine in a recall and damaged my ABS system and damaged my computer/navigation screen and will not repair the damage after they told me they drove the car and everything was working

May 12, 2020

I had a great experience with premier Kia. Ernesto was an excellent salesmen and went above and beyond to help me get a new Kia. More

by tc90904
Recommend Dealer
Yes
Employees Worked With
Dwayne Dewberry, Ernesto Alvarado
May 27, 2020 -

Kimberly Eakin Kia responded

Thank you for the 5-star review! We appreciate your support in our business and look forward to serving you in the future. Have a great rest of your week!

January 22, 2020

Our car shopping experience was great. All staff were courteous and very knowledgeable. Kevin Johnson is the best car salesman we have ever worked with! More

by joann88
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson, Dorian Cerrato
Jan 30, 2020 -

Kimberly Eakin Kia responded

Thank you, Mrs. Joan, for the 5 stars and very kind feedback! We appreciate your business and are glad to hear you have had great experience with us here at Premier. Have a great day!

January 15, 2020

So happy I purchased my new vehicle! Keith was a great rep & I recommend him & this company to all of my friends & family, as soon as there is an opportunity! I love my new car, & the process was amazing! More

by Ash
Recommend Dealer
Yes
Employees Worked With
Dorian Cerrato, Keith Griffin
January 15, 2020

Painless experience I was very happy with the purchase of my 2018 Chevy , everyone was professional and no pressure, I have also had good experiences returning to dealers More

by Coy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Morado, David Hooker, Dorian Cerrato
October 07, 2019

Service Department Premier Kia of Lufkin has a Service Dept. second to none. Over our many years, we have dealt with many service depts. and most treat their customers w More

by Sandy Grissom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Velasquez
Dec 01, 2019 -

Kimberly Eakin Kia responded

Thank you Mrs. Grissom and Happy Holidays!

October 06, 2019

Premier Kia Very friendly sales personnel. I was very satisfied. Answered all my questions and gave me a great deal. I reccomend Premier Kia if you want a Kia. More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Morado, Jeremy Boykins
Oct 09, 2019 -

Kimberly Eakin Kia responded

Billy, we really appreciate your positive review! See you next time!

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