Kimberly Eakin Kia
Lufkin, TX
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164 Reviews of Kimberly Eakin Kia
They are very nice indeed but they put on this Allstate protection Crap over $2200 on every vehicle and will not remove it Kimberly Eakin is very greedy and it shows for her to afford their lifestyle they protection Crap over $2200 on every vehicle and will not remove it Kimberly Eakin is very greedy and it shows for her to afford their lifestyle they have to do this bait-and-switch tactic so yes they give you great discounts but then they try to recoup that with this... So before you waste your time driving here ask them for numbers so you won't be shocked.. They have a great price on their website but that is not what you will be paying sadly.. And they give you the worst trade-in value. Don't waste your time there are better dealerships around that are honest and will give you a great deal.... More
Don't ever buy a car from this place I have bought 5 new cars from them over the past 11 years every thing has been good up until this last one they gave me a price on a car I went to the credit union and g cars from them over the past 11 years every thing has been good up until this last one they gave me a price on a car I went to the credit union and got it financed came back to the pick the car up and they toll me that they made a mistake on the paperwork and that I need to give them 2000 dollars befor I can have the car I said no and the finance manager told to go buy the car somewhere else I WILL NEVER BUY FROM THIS DEALERSHIP AGAIN... More
This is the worse of the worse dealerships! My Kia Optima was recalled due to engine failure and after 1 1/2 months, they finally started on the repair after I called the service manager.. They finally repa was recalled due to engine failure and after 1 1/2 months, they finally started on the repair after I called the service manager.. They finally repaired it but when they called to pick it up they said it needed a battery which I agreed to, but asked Logan to have a Technician drive it to make sure everything worked, as we were driving from Nacogdoches. Logan called later and said everything worker perfect the Tech said. When we went to pick it up the check engine light was on, the ABS light was on and the radio Navifation screen was not working. I asked Logan why he said the Tech said everything was working but he avoided the subject and never gave me an answer, except he said he was talking about the engine???? Right, Logan. I asked about the ABS and Radio screen as everything was working perfectly 1 1/2 months before, he basically said too bad the ABS sensor is $389 and the Radio is $ 6000. I agreed to the ABS but told him the screen was working and I wanted it repaired! Finally, the Manager said they would look at it when we brought it back (as they had to order the ABS) and he said 2 days. Two weeks went by never heard back, so I called and he said should be any day A few days later we took it back (long Drive again) they worked on the car to add ABS, after an hour they informed my son they ordered the wrong part and we would have to come back AGAIN! (3rd Time) I was so upset,yhen he said they were not going to repair the Radio screen/ Navigation either! I have not heard back from Logan or Premier since then so I contacted Kia and they called and Premier told them the same thing "Too Bad so Sad." I am stuck with a damaged car that Premier Kia caused in my opinion, as it was perfect until they worked on it. I will never go to Premier Kia again and will recommend you don't either! More
Damaged my auto during a Kia recall and refused to repair the damage they caused. After 1 1/2 months, I had to call management just to get the car looked at when we picked it up the ABS, Check engine light the damage they caused. After 1 1/2 months, I had to call management just to get the car looked at when we picked it up the ABS, Check engine light was on and the Computer screen did not come on , STay away they are crooks More
Our car shopping experience was great. All staff were courteous and very knowledgeable. Kevin Johnson is the best car salesman we have ever worked with! courteous and very knowledgeable. Kevin Johnson is the best car salesman we have ever worked with! More
So happy I purchased my new vehicle! Keith was a great rep & I recommend him & this company to all of my friends & family, as soon as there is an opportunity! I love my new car, & the process was amazing! rep & I recommend him & this company to all of my friends & family, as soon as there is an opportunity! I love my new car, & the process was amazing! :) More
Painless experience I was very happy with the purchase of my 2018 Chevy , everyone was professional and no pressure, I have also had good experiences returning to dealers I was very happy with the purchase of my 2018 Chevy , everyone was professional and no pressure, I have also had good experiences returning to dealership for my oil changes More
Service Department Premier Kia of Lufkin has a Service Dept. second to none. Over our many years, we have dealt with many service depts. and most treat their customers w Premier Kia of Lufkin has a Service Dept. second to none. Over our many years, we have dealt with many service depts. and most treat their customers with superior attitudes or lack of respect. The many times we have had the service of our Kia Optima at Premier, we have felt only welcome. We are greeted like valued old friends and as if they are truly happy to see us. Vinny Velasquez comes out as soon as we drive up, and always with a smile on his face. He is exceptional in getting our info and recommending what our car is needing at the time. We value his input. Without question we would recommend Premier Kia of Lufkin, and we thank them for the experience. More
Premier Kia Very friendly sales personnel. I was very satisfied. Answered all my questions and gave me a great deal. I reccomend Premier Kia if you want a Kia. Very friendly sales personnel. I was very satisfied. Answered all my questions and gave me a great deal. I reccomend Premier Kia if you want a Kia. More