Kimberly Eakin Kia

Easiest new car purchase ever Completed online credit application, checked online inventory, called Brian Sowell and made an appointment to test drive vehicle, less than 5 minutes Completed online credit application, checked online inventory, called Brian Sowell and made an appointment to test drive vehicle, less than 5 minutes to get finance options. Came back 3 days later for delivery, took less than 10 minutes with finance manager and we were on the road. Fast, friendly and no wasting my time. More

Recall (Service) I had an appointment atv8an and showed up a few minutes late, and it wasn't a problem auto all. The gentleman that helped me was very nice and had gre I had an appointment atv8an and showed up a few minutes late, and it wasn't a problem auto all. The gentleman that helped me was very nice and had great customer service. The lungs area was clean and nice, and I didn't have to wait all day. They even washed the dirt off my car, which was a plus because my kid soul is black... I will definitely be back. More

We have never had any problems with service We used Perry Ellis Kia for 3 years to service our 2007 Kia Sorento. We were always satisfied with the service and prices. The waiting room is comfort We used Perry Ellis Kia for 3 years to service our 2007 Kia Sorento. We were always satisfied with the service and prices. The waiting room is comfortable with recliner chairs, TV and well stocked with refreshments. We were so impressed with the transfer of ownership to Premier Kia of Lufkin that we purchased a new 2016 Kia Sorento. Their sales department was excellent and the trade of our vehicle was very courteous making our new purchase a good deal. We are so happy with our Sorento. More

Please save yourself post sale headaches with these people Please go read my yelp review to get the full horror story of a dealing we had with these jokers. In all my years of dealing with customer service, th Please go read my yelp review to get the full horror story of a dealing we had with these jokers. In all my years of dealing with customer service, this is by far the worst service I have ever dealt with! Bottom 3 nationwide rating should be walmart, McDonald's, then Perry Ellis Kia! They're so shady that they will even delete negative reviews on their Facebook page, which I have to keep reposting. Have a case with the BBB and will be contacting the Federal Trade Commission so we'll see if they can get anywhere. If you decide to do business with them, buyer beware! More