Kiefer Kia

Purchasing a 2018 Kia Soul I went to Kiefer Kia and was shopping around for a Kia Soul. Murray the sales person I spoke to and Rod was the sales manager were extremely helpful! I went to Kiefer Kia and was shopping around for a Kia Soul. Murray the sales person I spoke to and Rod was the sales manager were extremely helpful! I had asked them on three different vehicles for prices and information and specials that may be going on with those vehicles. We reviewed the vehicles and the pricing and it was very hassle-free! No pressure no hassles, just prices discounts and where we could meet as far as an agreement on price. I had picked out my car and did not become aware that it had a wiring issue but was informed by Rod straight up and honest it would have taken 4 to 5 days to get the part and I needed the car sooner than that. Well I figured I would have to wait. But to my surprise the following day the general manager call me on the phone and ask me about my experience. To rectify the problem he went to a dealer locally and acquired the same vehicle just a different VIN number and it took all of one day to get my new car! I was very impressed with everybody's honesty and help! Would I recommend Kiefer Kia in Eugene you bet! More

50K Servicing for Kia Sorento Was greeted immediately...had my service request available...apprised me of factory recalls I was unaware of; fixed them at no cost...I drove 2.5 hour Was greeted immediately...had my service request available...apprised me of factory recalls I was unaware of; fixed them at no cost...I drove 2.5 hours to get to this dealer (closest one to me), so they took care of everything in record time...both the lady that makes appointments (Kelly) and the service manager (John) were very efficient and friendly...will definitely use this dealership for all my Kia needs... More

Worst car buying experience ever! This place is a circus! I live in Arizona and was trying to buy a new Kia for my Grand daughter. They lied to me regarding price, they wanted to finan This place is a circus! I live in Arizona and was trying to buy a new Kia for my Grand daughter. They lied to me regarding price, they wanted to finance me at 14.87%? After being switched to three different sales people I finally contacted Management. Now I was finally given a purchase order but it was $5000.00 more than what the sales people had told me. I never bargained on the price, and it went up $5000! Then they added a service agreement for another $2850.00. So Management said he would get with the other salesmen and straighten this out, and call me right back. HELLO! that was Wednesday afternoon, so still not hearing from them, I went to Sheppard Hyundai and purchased the new car for my Grand Daughter, Thank You Adam!!! I will never Buy at Kiefer Kia, Very Unethical! This is NOT how to do business!!! More

Wonderful experience i wouldnt go anywhere else Josh and Paul in the service department are great.. Wish I could take them home with me. Everything was explained to me I had no questions. Josh and Paul in the service department are great.. Wish I could take them home with me. Everything was explained to me I had no questions. More

The service dept. In particular is awesome. Josh Williamson was so helpful. My airbag light came on and I called Medford where it was bought. They told me not warranted. So I took to a mechanic Josh Williamson was so helpful. My airbag light came on and I called Medford where it was bought. They told me not warranted. So I took to a mechanic in town. They called Keifer for a part. Sarah ask about a discount beens it was air bag . Well after checking few things and code that showed was one that was extended warranty. Josh got me in quickly and drove up from Coos Bay. In and out in 1 1/2 hrs. So nice and saved me a bunch. More

Brake line service Such a friendly and professional service department. Easy to schedule, knew exactly what I was paying and no doubts about the work. Prompt and courteo Such a friendly and professional service department. Easy to schedule, knew exactly what I was paying and no doubts about the work. Prompt and courteous. More

Great experience Everyone was helpful and great at answering any questions I had. Overall it was a great experience. I would definitely recommend them to everyone else Everyone was helpful and great at answering any questions I had. Overall it was a great experience. I would definitely recommend them to everyone else. More

Great Buying Process Everyone at Keifer Kia was very helpful. From our salesman to the Floor Manager to the Finance department we had a hassle free experience!! We couldn’ Everyone at Keifer Kia was very helpful. From our salesman to the Floor Manager to the Finance department we had a hassle free experience!! We couldn’t have asked for an easier process. Picked out the vehicle we wanted, went to lunch and came back to sign papers and leave. More

Trading my car in review Scott Howard at Kiefer Kia makes buying a new car easy! I went in with my wish list and he made certain all the boxes on my list were ticked. The whol Scott Howard at Kiefer Kia makes buying a new car easy! I went in with my wish list and he made certain all the boxes on my list were ticked. The whole process was quick and smooth. If you’re in the market for a new or used car I recommend Scott Howard and the staff at Eugene Kiefer Kia-everyone is helpful, friendly and down to earth! Marci Johnson More

Great Very pleasant experience they always keep us happy give us everything we could need in the time we spend there. They answered all my questions with kn Very pleasant experience they always keep us happy give us everything we could need in the time we spend there. They answered all my questions with knowledge and experience. More