Kiefer Kia

The whole service was about an hour. I went and had breakfast and by the time I returned the service was done. People are always friendly and no bs. breakfast and by the time I returned the service was done. People are always friendly and no bs. More

Great experience The experience of buying a car through Kiefer was a good one. There was no pressure to buy and they kept within our budget. Ray Lopez did a wonderfu The experience of buying a car through Kiefer was a good one. There was no pressure to buy and they kept within our budget. Ray Lopez did a wonderful job. More

Samantha Ling was great to work with, even though I missed seeing Josh at the counter. It took longer than usual but samantha was handling the customer pressure very well. I wish there was a price bre missed seeing Josh at the counter. It took longer than usual but samantha was handling the customer pressure very well. I wish there was a price break for returning customers for oil changes. More

The service I receive is amazing. They are very friendly & knowledgeable whenever I go there. They explain what was done & even walked me to my car..I also appreciate the washing and vacuuming of my car whi & knowledgeable whenever I go there. They explain what was done & even walked me to my car..I also appreciate the washing and vacuuming of my car which is a nice added touch. This time I worked with Gabriel and he was awesome. So personable and outgoing as well as attentive..I have had wonderful experiences with them & enjoy working with them.. More

I got in real quick and I didn't have an appointment that really helped so I could continue with my day it really helped really helped so I could continue with my day it really helped More

Everyone so nice and not pushy at all. They are knowledgable at the one in Eugene Oregon esp with the new features on the telluride! Kudos to Rod and his very helpful son there and Marie! knowledgable at the one in Eugene Oregon esp with the new features on the telluride! Kudos to Rod and his very helpful son there and Marie! More

Had a tumultuous 2 years after buying my Soul. My car was not driven a lot. Service department was helpful in thinking my issues through and getting things taken care of so it is back to peak performance was not driven a lot. Service department was helpful in thinking my issues through and getting things taken care of so it is back to peak performance More

potentially life-destroying Went to attempt selling a car, 2017 Chevy Cruze with ~15,000 miles on it, went on a test drive with the car salesman "Kevin" (from New York) and the c Went to attempt selling a car, 2017 Chevy Cruze with ~15,000 miles on it, went on a test drive with the car salesman "Kevin" (from New York) and the car performed well, sales associate drove over the speed limit (I rode along) and then made a hard-stop which unnecessarily wore down tread on the tires. I offered the car at ~$10,000 and was initially willing to take their offer of $9,500 however after receiving paperwork that looked as if it was scanned off an original document written in crayon, there was a buy order for my car at $9,500 and the second page of paperwork presented, was a buy order, get this, agreeing to pay in full at $9,500 in exchange for a 2003 Mazda-3 with ~186,000 miles on on the paperwork. I looked at the paperwork, looked at the salesman, questioned why he had the wrong model, year, and mileage on the paperwork, while also pressuring me to sign the deal, and saying I could return in 3 business days to collect a check for $9,500. This appears to have been a scam to attempt a bait-and-switch car title transfer which would have traded two cars of extremely unequal value with no monetary compensation to equalize the deal. This same sales/buy strategy could potentially bankrupt vulnerable customers, elderly, people seeking to sell their car for an honest deal deserve better than such dishonest business practice. This dealership should have their license revoked. I'd like a public apology. More

Attentive staff, suggested two types of filters that needed to be replaced, rotated the tires and looked at factory updates that were needed as well as the oil change. needed to be replaced, rotated the tires and looked at factory updates that were needed as well as the oil change. More

I'd like to give a shout out to Kia on 7th Ave. In Eugene for helping out a gal just short of a breakdown.They stopped what they were doing to help me out when I stopped in without an appt. THANKS GUYS! Deb for helping out a gal just short of a breakdown.They stopped what they were doing to help me out when I stopped in without an appt. THANKS GUYS! Deb A. More