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Kiefer Kia
Eugene, OR
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I like my car and I like the salesman who sold it to me, every time I have come in to have service done I have had rude service!! They keep me waiting forever. No smile r any kind of actual kindness. I woul every time I have come in to have service done I have had rude service!! They keep me waiting forever. No smile r any kind of actual kindness. I would like to buy a new car but the customer service my husband and I have received is unexseptable. For that reason alone I will not be back to buy our next vehicle More
Absolute worst service center! Took our car in for an issue and they replaced everything but the issue we took it in for. Short of it, we're on the hook for unnecessary repairs. Will be contacting our a issue and they replaced everything but the issue we took it in for. Short of it, we're on the hook for unnecessary repairs. Will be contacting our attorneys about them. More
Had oil change done. Dealership was very clean and all the staff very friendly. Work done on time and to satisfaction. They even washed the vehicle before we left Will continue to use them. the staff very friendly. Work done on time and to satisfaction. They even washed the vehicle before we left Will continue to use them. More
Hello,Second Kia purchase from Kiefer Kia, Eugene. Hello, Second Kia purchase from Kiefer Kia, Eugene. Excellent experience buying both times. My wife and I really enjoyed driving our 2013 Optima SE T Hello, Second Kia purchase from Kiefer Kia, Eugene. Excellent experience buying both times. My wife and I really enjoyed driving our 2013 Optima SE T-GDI for 3 years. Service for oil changes/ maintaining is always great. Gabrial in service dept. is always very helpful and great at his job. He has answered many questions for us. He really seems truly happy to help. Brandon and Rod helped us with both cars we've purchased. Great experience both times. Very nice getting to know them through our car purchases. Ben finished our paperwork up and got us out the door. We were not with Ben too long,but his service fit right in with the rest of the experience! A Great team that is welcoming and professional. Thanks to all of them! Richard and Lauren McMurtrey More
Great friendly people. Brett called me back and Maria helped me. Was good team work. Got the car I wanted and Brett showed me all the features helped me. Was good team work. Got the car I wanted and Brett showed me all the features More
Eddy and team has done an amazing job with my car. I Eddy and team has done an amazing job with my car. I had my breaks done and air conditioning. We are completely comfortable in the car. Thank y Eddy and team has done an amazing job with my car. I had my breaks done and air conditioning. We are completely comfortable in the car. Thank you More
The employees, especially Gabriel, at this dealership are rare and phenominal. 300 miles from home my engine quickly drained of oil and seized the engine. My thought was the if i had to replace the engine it rare and phenominal. 300 miles from home my engine quickly drained of oil and seized the engine. My thought was the if i had to replace the engine it would be cheaper to pay the car off and start over. To my surprise Gabriel and i am sure the tech anylizing the damage informed me the oil plug was not put back in correctly. A call was made on my behalf, I was notified who to contact in the oil change company claims department. To my surprise the claims department said they received the requested paper work from the dealer and within a week, the comoany agreed to replace my engine with a new one, when usually they will pay for a used one to be installed with similar mikeage on it. If you want good service this is the dealership for you. More
Own a 2011 Sorento. Took it in for servicing. It was serviced in a timely manner. Our service rep, Eddie, handled everything from start to finish. Excellent service all around. Love our Sorento! serviced in a timely manner. Our service rep, Eddie, handled everything from start to finish. Excellent service all around. Love our Sorento! More
I am very pleased with the service I received during my recent visit. My service guy was absolutely on spot with all needed service and did his best to see to my cars needs at 30000 miles. I am very appre recent visit. My service guy was absolutely on spot with all needed service and did his best to see to my cars needs at 30000 miles. I am very appreciative of the inspection veo and all of the explanation and details of what was being done to my car. They found time to do everything needed for my 30000 mile service even though I had only scheduled an oil change. Best service I have had in Oregon yet. Thank you for allowing me to do this review. I would give Keiffer Kia a 9 out of 10, only because I never give a 10 in any review. More