Kiefer Kia
Eugene, OR
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Kept me up to date with my car. They were upfront and honest on how long it would take, cost, and what is being done. Very friendly and made me feel important They were upfront and honest on how long it would take, cost, and what is being done. Very friendly and made me feel important More
Their service department is excellent. I never feel like they're lying to me or trying to pressure me to do more work on my car that is actually necessary. I never feel like they're lying to me or trying to pressure me to do more work on my car that is actually necessary. More
I was very pleased with the service and I was very happy when my service was done and I never had any problems they did a really good job for the 60,000 mile check up on my car I will be keep coming back fo when my service was done and I never had any problems they did a really good job for the 60,000 mile check up on my car I will be keep coming back for oil changes and more services I want to say thank you to Kia Kiefer have a great day More
The service we received was excellent. The service department was very good about dealing with our change of plans. Look forward to working with this dealership in the future. The service department was very good about dealing with our change of plans. Look forward to working with this dealership in the future. More
Marco was amazing to work with. Not too pushy, great response time, and informative when needed. I also really appreciate the willingness to text instead of call ( millennial here ) Not too pushy, great response time, and informative when needed. I also really appreciate the willingness to text instead of call ( millennial here ). I changed my mind about 4 times before picking the right car and I didn’t feel pushed into it. That means ALOT to me as a customer. I had a great experience with Kiefer Kia. Thank you! More
It was pretty good, I don’t use cellphones. So they accommodated me. It seems like they have changed the entire staff in the service department. Which left me feeling ambivalent when going in. So they accommodated me. It seems like they have changed the entire staff in the service department. Which left me feeling ambivalent when going in. But the gentleman there, Jeff was very helpful and kept me informed. More