Kia of Wesley Chapel

It was a pleasure working with George. He took his time and there was no pressure to buy. We actually left the first day but came back when he found what we wanted in the price we wanted t He took his time and there was no pressure to buy. We actually left the first day but came back when he found what we wanted in the price we wanted to stay in a few days later. More

I Just purchased a new Kia Sorento SX at Kia of Wesley Chapel; great experience. My Sales Advisor George Ryan, Was excellent. No pressure whatsoever. And the manager, Luis was excepcional. I Will recomme Chapel; great experience. My Sales Advisor George Ryan, Was excellent. No pressure whatsoever. And the manager, Luis was excepcional. I Will recommend Kia of Wesley Chapel, to my friends and family. More

Beware of this dealer, manager don't have any customer service experience. We went to this dealer Wednesday after shopping around for a couple of days and Alex was excellent show us the car that we wanted service experience. We went to this dealer Wednesday after shopping around for a couple of days and Alex was excellent show us the car that we wanted and that we had a trade in and need all info .We explain him we had a son in a wheelchair and we needed to make sure his wheelchair will fit and he will be comfortable on getting in and out the Carnival.They said will have everything ready for the afternoon so we can try with our son and purchase the car.We return in the afternoon and the original person was not available so another person help us with the manager, the vehicle work perfectly so we proceed to do all paperwork. Manager change amount of trade in from what we were told earlier and the bill had many charges including a 4k WC adv new dealer fee. We ask him what this fee was and if can be lower he explain us the owner of the dealer was trying to get a new boat and he decided to put this fee ,after a long discussion and having our son in the wheelchair all this time he set up a deal and then came back and said I can't do that .We had the letter from the bank with the approval and were ready but he declined the sell for $600. We lost our day practically in the morning and then with this person 3hours with our son all the time with us very anxious that had to walk outside couple if times. After we decided we were not going for the price my husband told him if you change your mind call us ,he rudely said don't expect a call from me I will never call you guys. I felt very discriminated, he didn't seem to wanted to help at all. We left this dealer very disappointed. People need to have more empathy and show respect especially when there's a person with a disability,which he didn't care less. More

George was really good went above and beyond to heil me before and after sale before and after sale More

George was the best! He helped me get to a number I could handle for a payment and was very sincere and honest throughout the whole process. He helped me get to a number I could handle for a payment and was very sincere and honest throughout the whole process. More

The dealership was very accommodating to us traveling from out of town and making sure we got the deal done! from out of town and making sure we got the deal done! More

George did a great job in helping us with the purchase of our new car. He stayed late to accommodate us to allow us to drive the car off the lot that day! Thanks George. our new car. He stayed late to accommodate us to allow us to drive the car off the lot that day! Thanks George. More

I would like to thank the dealership at Kia Wesley Chapel for being in compliance with the new FTC New Car Dealer Rule. The dealership didn’t apply to me the BAIT-AND-SWITCH practice other dealers use. I pur for being in compliance with the new FTC New Car Dealer Rule. The dealership didn’t apply to me the BAIT-AND-SWITCH practice other dealers use. I purchased a new 2024 Carnival right from the MSRP with no extra unwanted cost. I didn’t have to pay for any “junks fees” from Wesley Chapel Advantage. This dealership is honest and transparent. It was a great pleasure working with Osh.Thank you Kia Wesley Chapel More

Shawne was amazing! Helped me from start to finish and was always prompt with getting back to me when I had a question or concern after buying. Definitely went above and Helped me from start to finish and was always prompt with getting back to me when I had a question or concern after buying. Definitely went above and beyond! More

Had an amazing time there, the customers service was fantastic. Got my family and I in the vehicle we wanted with no problems. Second time purchasing from them and will definitely return for next purcha fantastic. Got my family and I in the vehicle we wanted with no problems. Second time purchasing from them and will definitely return for next purchase. Thanks More