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Kia of Wesley Chapel
Wesley Chapel, FL
3,767 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 3,767 reviews
February 25, 2022
A great team (Savir Diclo, Juan Diaz and Tim Ousley) provided great service and a great car! provided great service and a great car! More
by jimmoreno740
February 21, 2022
Horrible Business So where do I start. ..I purchased a 2021 Kia Telluride the top of the line edition. First the sales people wanted to super low ball me on a 2008 GMC Denali that was in ne ..I purchased a 2021 Kia Telluride the top of the line edition. First the sales people wanted to super low ball me on a 2008 GMC Denali that was in near perfect condition by offering 2000-3000.... KBB isn't even that low. I later sold the vehicle for $14000. The Telluride came with a tow package but no ball on the hitch. My driver window will not roll up at higher speeds which I see has been an issue online with other blogs and forms but no recall at this moment. Last time i was told they will look at it. I wanted synthetic oil which they acted like it was a problem even though I'm willing to pay the difference. I asked the last 2 times about a spot on my leather seat which was from the sun before I got the windows tinted due to it hittingthe mirrorjust right. I have heard nothing about that. I was told someone would contact me and no one ever did. The dealership even took pictures. My Telluride sounds rough like the lifters are tapping not sure if it's supposed to sound that way or because of how cheaply made things are now a days. I would avoid this place at all cost they are a typical car dealership trying to sell you everything but not fix or honoring their part. I have a scratch in the rim not sure how that got their but paid extra for the rim warranty(84 months) and I'm sure it will not be fixed. Although Kia looked like it had good warranties it seems like they stall so the mileage goes past the written number of miles so that they can say it's not covered by warranty. I do plan on filing a Better Business Bureau complaint, complaints with their corporate office and even with the state. If I paid for something you will not get away with taking my money and not doing your part. If that's the case refund me the money you stole. When you call to try to schedule maintenance the people are rude or "too busy at the moment but you can schedule it online." That's great customer service what about the elderly people or people who don't have access online. I never had these issues with the Toyota Dealership and have given Kia of Wesley Chapel chance after chance only to be let down again and again. Do not do business with them. More
by Not so happy customers
February 19, 2022
Nelson help me out through the whole process. He showed me every single function of the vehicle and he was always available to answer my questions. He was very patient and kind. He definitely car He showed me every single function of the vehicle and he was always available to answer my questions. He was very patient and kind. He definitely cares about his costumers, More
by Ana
February 18, 2022
Right way! I felt like part of a big family. Mr. Nelson my car dealer walked me through the process and details that every car owner need to know. I will recomm I felt like part of a big family. Mr. Nelson my car dealer walked me through the process and details that every car owner need to know. I will recommend this Kia dealer to my friend and family. More
by sesteves888
February 18, 2022
Nelson has been there for us on 2 occasions. We will definitely hope he's still there if there's a next time? We will definitely hope he's still there if there's a next time? More
by DPONSONBY1
Employees Worked With
February 17, 2022
George was very pleasant to work with. He did not pressure us but made us feel comfortable! Starlan was also amazing as well! He did not pressure us but made us feel comfortable! Starlan was also amazing as well! More
by tily720
February 17, 2022
Nelson, is an awesome man to work with..... He has made our buying a car from Wesley Chapel twice now a more than perfect experience. When my husband I went back to Wesley Chapel for the second time to our buying a car from Wesley Chapel twice now a more than perfect experience. When my husband I went back to Wesley Chapel for the second time to buy another KIA SOUL.... We request Nelson..... I'm sure the other men and women are as nice as Nelson, but we enjoyed him on both occasions... So there was no one else we wanted..... The professional, straight talk and kind manner Nelson has, is what makes the experience worth a million dollars buying from Wesley Chapel KIA..... JUST A WONDERFUL PERSON ...... SINCERELY... We are enjoying our new KIA SOUL...... Thanks, Wendy Ponsonby More
by funinthesun0616
February 16, 2022
Excelente atención, me ayudaron en mi proceso con mi carro , fueron muy amigables , contestaron mis preguntas y me fui muy satisfecha con el servicio. carro , fueron muy amigables , contestaron mis preguntas y me fui muy satisfecha con el servicio. More
by Andreytagarcia02
Employees Worked With
Savir Diclo
February 16, 2022
Luis and Deacon were so helpful with helping me find the perfect car!! 10/10 recommend going there! perfect car!! 10/10 recommend going there! More
by McKenna
