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Kia of Streetsboro
Streetsboro, OH
284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 284 reviews
August 21, 2017
Avoid that place I am Vietnam veteran and that dealership Kia of Streetsboro treated me like common criminal. Staff is rude and unhelpful. Avoid that place at all cost I am Vietnam veteran and that dealership Kia of Streetsboro treated me like common criminal. Staff is rude and unhelpful. Avoid that place at all cost. More
by Robert M
Employees Worked With
Sales staff
August 06, 2017
Don't listen to the scorned ex employee I use to work for this dealer also and they are not trying to rip anyone off. Not only do they provide excellent cars at good prices to their customer I use to work for this dealer also and they are not trying to rip anyone off. Not only do they provide excellent cars at good prices to their customers but they also take care of their employees. You might read another review on here from another ex employee that got let go, but what you won't hear them say is they worked there for 3 months and never left her computer. Sorry usually I don't do this type of thing but it makes me mad when someone leaves a bad review because they got let go from a place because of their own doing. Anyways back to the point this is a good dealership with good consultants and management staff, so I do encourage you if you want a Kia and have a great and easy experience getting one go to Kia of Streetsboro. Have a good day everyone. More
by It's me
Employees Worked With
All of them, Reputation Management
July 28, 2017
Absolutely nightmare experience with service department. Practice of deception and lies by service writers sponsored and covered by service manager. Stay away from KIA and specially from Kia of Streetsb Practice of deception and lies by service writers sponsored and covered by service manager. Stay away from KIA and specially from Kia of Streetsboro! This dealership will charge you to repair a vehicle under manufacture bumper to bumper warranty! Most unpleasant experience of my life. Take your business elsewhere, away from “budget” manufacture! Currently filing complains with BBB and Attorney General Office. More
by Mkaple23
Employees Worked With
Erin Moher
June 23, 2017
Mike Hall Excellent service. Friendly workers and atmosphere. I will highly recommen to my family and friends. Very satisfied. The employees got me and my famil Excellent service. Friendly workers and atmosphere. I will highly recommen to my family and friends. Very satisfied. The employees got me and my family in and out,so the process was fast and easy. Much appreciated. More
by Jaileika17
Employees Worked With
Mike hall , Reputation Management
June 19, 2017
Horrible Customer Service Ive given this dealership 2 chances. First time i went in for a simple oil change. Never topped off my fluids in 20 degree weather. Second time denied Ive given this dealership 2 chances. First time i went in for a simple oil change. Never topped off my fluids in 20 degree weather. Second time denied me of a car wash because they were to busy with their sale. Horrible customer service and id recommend a quick lube over this xxx dealership. They only care if you're buying a car! More
by Kia23
Employees Worked With
Erin - Service manager
May 10, 2017
Great buying experience I came in with no intention of buying a car but I sat down with Mike and started talking about cars he showed me an optima and I loved it but didn't t I came in with no intention of buying a car but I sat down with Mike and started talking about cars he showed me an optima and I loved it but didn't think he could do anything to help me out. After going through all my options and Kerry working some magic they got me into a my optima and I love it!!! Go in and see Mike he will take care of you!!!!! More
by BigWill
Employees Worked With
Mike Stewart & Kerry Crawford
May 01, 2017
not good don't pay your old car off.If leasing just check everything they do. They add things to your bill. you need to be a lawyer just to deal with them. Just bad news all the way around. as far just check everything they do. They add things to your bill. you need to be a lawyer just to deal with them. Just bad news all the way around. as far as your other question I'm never going back to this Dealership again. Had to get a lawyer to keep from paying my old car off in which they were to do in the agreement. I have all of the paper work to back this up. More
by not happy
Employees Worked With
Kia of Streetsboro Management
April 13, 2017
Service done on my car was excellent. I recently had some routine maintenance done to my Soul and was surprised by the friendliness and speed to which my car was finished. Tina helped me o I recently had some routine maintenance done to my Soul and was surprised by the friendliness and speed to which my car was finished. Tina helped me out and explained what was done to my car. I forget the name of the gentlemen that greeted me when I pulled my car in but he was also very friendly and helpful. More
by Robert
Employees Worked With
Tina
March 01, 2017
Use extreme caution! Read everything,do not trust their word Yesterday I submitted my credit application online and requested availability of a SPECIFIC car I had come across online. Lauren promptly sent me a te Yesterday I submitted my credit application online and requested availability of a SPECIFIC car I had come across online. Lauren promptly sent me a text stating my application looked great and the car was there and available. I set up a 10am appointment for today and Lauren messaged me the address, the Medina address. So after a 40min drive and arriving at the Medina showroom I was immediately asked if I was interested in any other vehicles. When I told him no, he disappeared and came back to tell me it was at another one of their lots. He then proceeded to tell me that we needed to write up the paperwork and then the car would be brought down and if I liked it, I could just sign and go...Uh nope. So I called the Streetsboro store where the car was located and spoke to Tammy/Tamara? who informed me the car was definitely there and to ask for her when we got there. After another 40 minute drive, I was greeted by Nick. When I mentioned I was to ask for Tammy, he told me she was just the internet representative. (I'm pretty sure that was a lie) My husband looked over the car, we took it for a test drive, and decided we were interested in purchasing it. I felt like the car was reasonably priced and asked Nick to come down $329, yes only $329- to round down to the nearest grand. He spoke to his manager and we agreed on the price and proceeded to have paperwork written up. After coming back out with the paperwork for me to sign, he decided to go back to full asking price, and says "are you really going to let $329 come between you and the car?" Originally, no I wouldn't have, but because he tried to intimidate and corner me into a deal we didn't agree on, he let $329 come between him and a sale. It was unbelievable. More
by J31
Employees Worked With
Nick
November 15, 2016
Cowards Most incompetent dealership I have ever had to deal with. Long story short they sold me a car with numerous problems one being a broken starter and tw Most incompetent dealership I have ever had to deal with. Long story short they sold me a car with numerous problems one being a broken starter and two being a busted engine now they refuse to take ownership or even attempt to return telephone calls not just from me but another KIA dealer trying to resolve the issue or their own KIA consumer affairs team. So now I am forced to take legal action which I have tried to hold off on but this dealership has left me with no other options, which is seriously ashame. More
by Jaraya123
Employees Worked With
Tamara
