Cleo was personable, knowledgeable and had great energy. He made the process easy and seamless. A top tier salesman at a top tier dealership. So are your looking for a good vehicle, and want to have a good experience? I advise you head on over to kia of streetsboro and chop it up with Cleo Nettles.

Mohammed Ali was really nice to us and treated us like family. Amazing service. A+

Cleo wad very personable and caring salesman who put the customer first and foremost his customer service skills were superior!!!!!

I was supposed to write this review back in August of 2025. The sales Rep Jason went above and beyond to help us become mobile again. I explained our situation. He was honest and presented to be trustworthy. He made sure we received the best deal possible. Even though it was not the vehicle I wanted it is a great fit for me, and it runs great. The dealership and the sales rep Jason was highly recommended. He also made sure we were comfortable, answering all of our questions /concerns. Treated us with respect and as important as any other customer. He was a very professional, knowledgeable, pleasant young man. Thank you Jason, God bless you and your family!

Cleo was an excellent salesman, kind, friendly and very knowledgable about the car I was buying, test drive was great and he was informative and able to give a lot of detail on all my questions. I was at the dealership for over 6 hours, coming from PA 2 hours away, so it was a long day. The agency could allow for more transparency in regards to the details of lenders, including which banks were approached with specific percentages and details. Also add-ons was not discussed with transparency and there was a rush with everything that needed signed. I became aware of details I did not agree to with significant financial impact on the bill of sale and when I stopped the process, the Manager came over and we discussed it and it was removed before signing without further problems. I almost left the lot without being provided with any paperwork, but I returned and then received copies promptly. It was great that Financing was able to transfer my numberplate before leaving. I will recommend this dealership and Cleo to others but would like to see more transparency towards overwhelmed buyers. So far, a week in, I am very happy with my buy.

I had a bad and a good experience. The bad was I told the finance guy not to bother asking me about any add ons like GAP or anything else, he added a $6500 service contract and never asked if I wanted it. Unfortunately I found out after I received my finance papers in an email. I was furious. Trying to get someone on the phone is impossible they have an answering service from a foreign country and all I could do was leave a message that and I never got a call back. I had no choice but to go back in person to get this resolved. The good: I spoke with the GM, Steve, and he assured me I could cancel the service contract and get a refund, They sent an over night check to the bank and it would go against the principle balance of the loan. However, my payments stayed the same it would just be paid off sooner. So it okay whatever. I mentioned that the brakes sounded like they were grinding a little and could they look at them. Turns out they weren’t too bad but Steve said he will have them replaced anyways at no charge. All 4 brakes replaced at no cost. I was very happy about that. I feel very much better about this place now. So that’s the good and bad.