Kia of Streetsboro
Streetsboro, OH
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Good Honest Place They were very kind and prompt and check me out my car when I heard something underneath. Someone else told me it was one thing and when I went there They were very kind and prompt and check me out my car when I heard something underneath. Someone else told me it was one thing and when I went there they assured me that it wasn't and it was just something minor and they didn't try to rip me off. I appreciate their honesty and this is my second time there and I will continue to go there for service. More
Great customer service Went in for my first oil change and the team was very helpful will definitely recommend this dealership to my friends and family as much as possible Went in for my first oil change and the team was very helpful will definitely recommend this dealership to my friends and family as much as possible More
End of the year sale So I just bought a 2018 Kia Optima from Kia of Streetsboro last week. So far I do like the car minus that I didn't realize how absolutely hard the sea So I just bought a 2018 Kia Optima from Kia of Streetsboro last week. So far I do like the car minus that I didn't realize how absolutely hard the seats were when I test drove one. I gave Kia of Streetsboro three stars because I was put up to the decision that if I wanted to have a black interior that I would have to sacrifice some of the normal everyday things that cars have like a motorized seat. I think that that's kind of extreme that you would not be able to offer certain colors or else you lose out on simple things. The first Optima that I test drove must have been someone's daily driver because it was dirty, there was bottle caps in the car in various places and you could just tell that you weren't driving a car that was on the lot. In addition to these things I originally went to Kia of Streetsboro because they are doing their year-end sale which is they will pay off any amount of your loan or lease if your over mileage. Which was not true, they don't pay it off they take your negative equity and just put it into your next loan. I feel like that's pretty bad at sales if they can't back up what their commercials are saying. Their store was nice and clean. The financial people were nice, they had two obnoxious women that laughed obnoxiously the whole time I was there trying to purchase my car and my salesperson had to yell to them many times to answer the phone. More
great service Had to take my Optima there for a recall issue and was treated great. They went above expectations by washing the car and vacuuming the floormats. G Had to take my Optima there for a recall issue and was treated great. They went above expectations by washing the car and vacuuming the floormats. Great customer service. Thomas Ritari was very nice. More
Two bought in 1 month My daughter bought a new Kia Soul and I was with her during her buying process. It was a laid back. No pressure from the salesman. I was so impressed My daughter bought a new Kia Soul and I was with her during her buying process. It was a laid back. No pressure from the salesman. I was so impressed that 3 weeks later I went back and bought myself a Kia Rio More
2nd Kia purchase I purchased a Kia Sorento 4 yrs ago from the Kia dealership in Streetsboro and decided to purchase another new one because I have been very satisfied I purchased a Kia Sorento 4 yrs ago from the Kia dealership in Streetsboro and decided to purchase another new one because I have been very satisfied with the Sorento. Tamara was our sales rep both times and we wouldn't want anyone else. She was very patient, knowledgeable and helpful with both sales. Our car buying experience went very smooth starting with Tamara all the way to the finance mgr, Ron. Look forward to doing business here in the future. Thank you so much. More
Excellent Service I've been taking our Sedona to this dealership since we moved here in 2014. We've always been happy with the service to our vehicle, professionalism I've been taking our Sedona to this dealership since we moved here in 2014. We've always been happy with the service to our vehicle, professionalism of the staff and the comfort of the waiting area. I always recommend this dealership whenever appropriate. More
Very helpful and satisfied Went to Kia regarding some noise while accelerating. Found out that the issue had to do with a recall part. service rep (forget his name, but fellow Went to Kia regarding some noise while accelerating. Found out that the issue had to do with a recall part. service rep (forget his name, but fellow with a beard), also indicated I was in need of new tires (which i was, they had a buy 3 get 1 free)’ and would make sense to have an alignment. Had the work done the following week. Upon completion of work, I expressed surprise at some,of the charges associated with the work.. Thankfully the rep made a very reasonable adjustment indicating the importance of having and retaining satisfied customers. I was very appreciative. More
Great Service Personnel I have owned a 2010 Kia Forte EX since late 2009 and have had all my maintenance done at this dealership. After my car recently reached 61,000 miles I have owned a 2010 Kia Forte EX since late 2009 and have had all my maintenance done at this dealership. After my car recently reached 61,000 miles in late October 2018, a few upkeep services were recommended and I had another great service experience. Service Advisors, Tom Ritari and Kendra Griffin were kind, courteous and knowledgeable. I appreciate this dealership having staff that relate well to their customers! More
Buying a vehicle I met with Bryan Harvey, a very caring, courteous, professional salesman and test drove a vehicle I was interested in, the other vehicle was not serv I met with Bryan Harvey, a very caring, courteous, professional salesman and test drove a vehicle I was interested in, the other vehicle was not serviced yet so I went back a few days later and bought that vehicle after the test drive. My son also bought a vehicle that day from Bryan which made everyone stay well beyond closing. We were treated with the friendly smiles and the utmost respect. My son and I are very happy with our new (to us) vehicles and will and have recommended Kia of Streetsboro to others. More