Kia of Streetsboro

Lance is a great salesman I worked with Lance Bell who did an amazing job getting me EXACTLY what I wanted. I will refer anyone I know who is looking for a new vehicle to come I worked with Lance Bell who did an amazing job getting me EXACTLY what I wanted. I will refer anyone I know who is looking for a new vehicle to come see Lance at Kia of Streetsboro!!! More

THANK YOU! I got a letter in the mail for 2 recalls on my Kia Soul. I called and set up an appointment the next day. They were able to fix both of the issues and I got a letter in the mail for 2 recalls on my Kia Soul. I called and set up an appointment the next day. They were able to fix both of the issues and offered a free all around inspection. They let me know my brakes were at 3mm and that I would need them fixed. Everyone was very informative and helpful . Will definitely be returning for any other issues! More

Good work Wait time was less than what I was informed. Great customer service. Enjoyed looking at new models.in show room while I waited. Kept informed. Wait time was less than what I was informed. Great customer service. Enjoyed looking at new models.in show room while I waited. Kept informed. More

Dishonest I was told that they would take $2,000 off the sale price of the vehicle. Once I got my finances in order and my loan approval (the same day), they re I was told that they would take $2,000 off the sale price of the vehicle. Once I got my finances in order and my loan approval (the same day), they retracted the $2,000 off and charged me the full sticker price. Very dishonest and a shady way to do business. More

Can't wait to go back again My wife and I went in fully expecting to get the cheapest used car they had on the lot. We figured our credit would not allow for anything else. Fr My wife and I went in fully expecting to get the cheapest used car they had on the lot. We figured our credit would not allow for anything else. From the moment we got there they were all great. Matt helped right away and steered us to Brian Dickard. He was fantastic. Before we knew it, less than two hours we were in a brand new kia and leaving the lot. Will be recommending them to all aour friends. More

Great service great service, car repaired on time as stated.Will recommend to other people. Staff was really great kept me informed of the status of my car and expe great service, car repaired on time as stated.Will recommend to other people. Staff was really great kept me informed of the status of my car and expected repair time. More

Lots of vehicles to choose from. Worked with me to purchase the vehicle I wanted at a price I could afford. Seem to be eager to accommodate the customer with multiple options. Worked with me to purchase the vehicle I wanted at a price I could afford. Seem to be eager to accommodate the customer with multiple options. More

early in early out Went in for a oil change, tire rotation and multi-point inspection. Also they discovered my car had a update for the ECM and performed that also. All Went in for a oil change, tire rotation and multi-point inspection. Also they discovered my car had a update for the ECM and performed that also. All went great, kept informed, and was in and out in a timely fashion. More

Knew what I wanted and they helped me get it! Bryan and his team worked really hard to get me in the SUV I wanted, in the price range I needed, and threw in some extra unexpected perks because the Bryan and his team worked really hard to get me in the SUV I wanted, in the price range I needed, and threw in some extra unexpected perks because they listened to my needs! A great experience on the 2nd vehicle I have not purchased from them. Thank you! More

Worse Experience Ever!!!!!!!!! Worse experience ever!!!! Buyer beware!!! Went in just to look at cars and they pulled up my payoff on my current car with only my name and address... Worse experience ever!!!! Buyer beware!!! Went in just to look at cars and they pulled up my payoff on my current car with only my name and address... NO CONSENT WAS GIVEN ....NO DOCUMENTS SIGNED!!! I was treated like trash and told there is nothing they can or will do to sell a car to me as I had 1.5k in negative equity. I wasn’t concerned as I could put down money to pay off the negative and planned to do so. I asked how they pulled my info and was told they “HAVE THE RIGHT TO DO IT SO THEY DON’T WASTE THEIR TIME!” Also was told that they do this for any customer that walks in their door. Worse part is ..... I never picked out a car, never test drove anything, and was simply looking at options. Not even a week later I started getting an abundance of telemarking calls on top of everything else!! I would never spend money here and will be reporting to Kia Corp offices and BBB in addition to purchasing fraud protection!!! Thanks Kia of Streetsboro..... thank you for all you have done to me for simply LOOKING at options on your lot! By the way I’m enjoying my brand new car from Classic Auto Group! More