Kia of Streetsboro

Excellent Service Excellent customer service. Did not pressure me into purchasing any unnecessary repairs or services. Was very accommodating with scheduling and ser Excellent customer service. Did not pressure me into purchasing any unnecessary repairs or services. Was very accommodating with scheduling and service was done promptly. Everything was explained to me clearly, providing me the confidence to make the best decision for my vehicle. More

SERVICE AND REPAIR KENDRA WAS FANTASTIC. SHE IS COURTEOUS AND SMART. I BROUGHT MY SORENTO IN FOR ROUTINE MAINTENANCE AND SHE DID THE 116 POINT INSPECTION AND ADVISED ME KENDRA WAS FANTASTIC. SHE IS COURTEOUS AND SMART. I BROUGHT MY SORENTO IN FOR ROUTINE MAINTENANCE AND SHE DID THE 116 POINT INSPECTION AND ADVISED ME ON MY THE CURRENT CONDITION OF MY CAR. I WILL BRING IT BACK AGAIN. K CRAWFORD More

Service repair Andrea is a wonderful person! She kept ne informed several times during the process. She's trying to help me get a issue caused at another KIA dealers Andrea is a wonderful person! She kept ne informed several times during the process. She's trying to help me get a issue caused at another KIA dealership/service resolved and repaired the correct way. Thank you!! More

Maintenance repair for air conditioning Received great service; good and timely explanations provided to me. Air conditioning leak covered under manufacturer's warranty. Was very satisfied Received great service; good and timely explanations provided to me. Air conditioning leak covered under manufacturer's warranty. Was very satisfied with Adriana's service. More

Treated poorly This is my second time trying this dealership. The first time I went in to look into buying a car. When the salesman found out that my credit wasn't This is my second time trying this dealership. The first time I went in to look into buying a car. When the salesman found out that my credit wasn't the best he was done with me. He treated me like crap. Like I was wasting his time. Ok lets give the service department a chance. That was also a mistake. When I called I got the best person to talk to and was very helpful. Than when I get there again felt this I was interrupting their day. I had them checking a problem with my vehicle. They did their check and advised me what I needed done and what the price was. I felt this was too much money and asked them to put my vehicle back together. I was treated so bad after that point.. I did take it to another Kia service department and advised of needing the same thing replaced for over $250.00 cheaper More

Lance is a great salesman I worked with Lance Bell who did an amazing job getting me EXACTLY what I wanted. I will refer anyone I know who is looking for a new vehicle to come I worked with Lance Bell who did an amazing job getting me EXACTLY what I wanted. I will refer anyone I know who is looking for a new vehicle to come see Lance at Kia of Streetsboro!!! More

THANK YOU! I got a letter in the mail for 2 recalls on my Kia Soul. I called and set up an appointment the next day. They were able to fix both of the issues and I got a letter in the mail for 2 recalls on my Kia Soul. I called and set up an appointment the next day. They were able to fix both of the issues and offered a free all around inspection. They let me know my brakes were at 3mm and that I would need them fixed. Everyone was very informative and helpful . Will definitely be returning for any other issues! More

Good work Wait time was less than what I was informed. Great customer service. Enjoyed looking at new models.in show room while I waited. Kept informed. Wait time was less than what I was informed. Great customer service. Enjoyed looking at new models.in show room while I waited. Kept informed. More

Dishonest I was told that they would take $2,000 off the sale price of the vehicle. Once I got my finances in order and my loan approval (the same day), they re I was told that they would take $2,000 off the sale price of the vehicle. Once I got my finances in order and my loan approval (the same day), they retracted the $2,000 off and charged me the full sticker price. Very dishonest and a shady way to do business. More

Can't wait to go back again My wife and I went in fully expecting to get the cheapest used car they had on the lot. We figured our credit would not allow for anything else. Fr My wife and I went in fully expecting to get the cheapest used car they had on the lot. We figured our credit would not allow for anything else. From the moment we got there they were all great. Matt helped right away and steered us to Brian Dickard. He was fantastic. Before we knew it, less than two hours we were in a brand new kia and leaving the lot. Will be recommending them to all aour friends. More