Kia of Streetsboro

We just got a new Telluride. Our salesmen Jason W. was very pleasant and helpful. We were waiting for a special order EX, but Jason got us into a matching EX early. Thanks, Jason! very pleasant and helpful. We were waiting for a special order EX, but Jason got us into a matching EX early. Thanks, Jason! More

Absolutely disgusting used Sales department and management. This company does NOT want to sell to out-of-state clients. You are required to use their financing. Period. They blame it on title management. This company does NOT want to sell to out-of-state clients. You are required to use their financing. Period. They blame it on title work when in reality, their computer system makes it difficult and time consuming. They accused me of attempting to forge official documentation. This entire conversation was nothing but classic guerilla tactics to get in-house financing. Absolutely disgusting. More

The worst car buying experience ever…. We were lied to multiple times and treated very rudely by John the “manager”. I emailed Kia corporate about the bad experience and they seemed to care but never full multiple times and treated very rudely by John the “manager”. I emailed Kia corporate about the bad experience and they seemed to care but never fully resolved any issues … we paid cash for the car 42 days ago and are still waiting for a title so we can get plates since the tags they gave us expire in 3 days….looks like another 2 hour wasted trip to this joke of a dealership… seriously buy your car anywhere else and I guarantee you’ll have a better experience than at Kia of Streetsboro! More

I have tried 5 times to make appointment for a recall and been on hold for 15 min with no answer each time not happy been on hold for 15 min with no answer each time not happy More

Me and my Aunt were there on Saturday and we both walked out with brand new 2021 Kias. From the moment we walked in the doors we were greeted like we were celebrities!! Jason was our sales representative w out with brand new 2021 Kias. From the moment we walked in the doors we were greeted like we were celebrities!! Jason was our sales representative who helped us find our perfect new cars, Steve was a manager who broke down the payment options that we could afford, and JT was the one who did all the final signing. This is the first time having a BRAND new car and the experience was beyond perfect. They worked with me on my credit score and income and I was still able to get a car all by myself. I’m forever grateful for my family and for the employees at Kia of Streetsboro for making it such an exciting day for me and my aunt. More

We had a very pleasant experience a Salesman Stephen Dougherty that will leave me at that's very comfortable but made our kids comfortable as well and was a great help when it came to me choosing which Dougherty that will leave me at that's very comfortable but made our kids comfortable as well and was a great help when it came to me choosing which car I wanted More

Jack K is a rockstar! Jack K was knowledgeable, kind, efficient, & honest. I highly recommend asking for Jack K do you too receive a great buying experience! efficient, & honest. I highly recommend asking for Jack K do you too receive a great buying experience! More

Their total price $25,186(out of the door). I gave $25,000 flat with the intention of buying the vehicle. rep hands the phone to JOHN REBAN, this guy was as rude as they come. He started talking down $25,000 flat with the intention of buying the vehicle. rep hands the phone to JOHN REBAN, this guy was as rude as they come. He started talking down to me as if I offended him by asking to pay ONLY 99.99% of their total price. That made me wonder if I low balled him so bad ($186 deference), how Rude of me JOHN. he went on to compare buying a $25186 vehicle to buying a slice of bread from Walmart in term of negotiation (I swear, I cant make this staff up) . well John, I thought that was one of the stupidest comparison I had ever heard. He came at me as if I was fighting with him (not as a client that deserve to be treated as such). He also didn't even give me the chance to talk before he handed the phone back to the sales rep, who was confused by the whole encounter between me and Mr REBAN. This was so embarrassing to him and to KIA of Streetsboro that he apologized and couldn't even ask if I wanted to proceed with the transaction; Mind you, all that was about $186 ( the documentation fees were around $300). John lost the original poor sales rep and KIA of Streetsboro the chance to sale a car. Hey John, Customers are allowed to negotiate, especially fees and documentation, Just FYI. Customer service of the year. More

Terrible service. Left four messages asking where my license plates were and they never called back. I never even got to talk to a human. Now my temp tag is expired and the car is sitting in my driveway license plates were and they never called back. I never even got to talk to a human. Now my temp tag is expired and the car is sitting in my driveway. More