Kia of Streetsboro

My husband and I bought a vehicle here recently. We were told we were getting the vehicle for the msrp price, no more and no less. We were perfectly okay with that and thought we were getting a good deal. W told we were getting the vehicle for the msrp price, no more and no less. We were perfectly okay with that and thought we were getting a good deal. We also made sure to get no extra warranties or packages and stated we did not want anything extra. They ended up charging us $3,000 above the msrp price and over $1000 for two packages we were told came with the vehicle and wouldn’t cost us extra. We called the finance department over five times and no one ever answered, so we went into the dealership. They basically said “tough luck”. This was our first car purchase and we couldn’t have picked a worst dealership. Wouldn’t recommend to anyone. More

My experience was great Ryan was so helpful I got the exact car I wanted exact car I wanted More

Ryan was extremely helpful and patient...wotked with us to make sure we got exactly what we wanted. Highly recommend! to make sure we got exactly what we wanted. Highly recommend! More

Malik did a fantastic job helping buy my car. Very friendly and made the experience easy without any pressure. I highly recommend working with him if you go to Kia of Streetsboro. He even came in on h friendly and made the experience easy without any pressure. I highly recommend working with him if you go to Kia of Streetsboro. He even came in on his day off when I needed to pick up the car! Overall it was a great experience. My only complaint is that when I went to pick up my car they gave it to me with an empty tank of gas; I had to fill up on the drive home to make it back. More

Malik was great. No pressure, was able to quickly answer any questions and help find exactly what I wanted. No games. Only complaint about the dealership was that the finance rate offered was nearly doub any questions and help find exactly what I wanted. No games. Only complaint about the dealership was that the finance rate offered was nearly doubled from what I was able to get directly from bank of America... who they also work with. However, they were able to match it without any hassle. More

I am very please with the hospitality they treated me with respect and they made me feel comfortable they made me feel like they wanted to help me they helped me out with one of the biggest purchase tha with respect and they made me feel comfortable they made me feel like they wanted to help me they helped me out with one of the biggest purchase that I did in 8 years and I felt comfortable doing it and they made sure I felt comfortable doing it they made sure I found the car that I wanted and I felt comfortable driving and not just something that they had on a lot John and Jeff was very understandable very polite I had my little son with me they made him feel just as comfortable during the wait time I am very very very pleased John helped me that was my sales rep and supervisor was Jeff and I mean I would never forget them Jeff and John are employees that go over and beyond and I seen it when I purchase my Jeep from Kia of streetsboro I am happy I didn't go nowhere else but there More

Jason Washington was a straight shooter! The guy has a good sense of humor and was easy to work with. I told him what I was looking for and he was able to work with his team to exceed my expectations. Be good sense of humor and was easy to work with. I told him what I was looking for and he was able to work with his team to exceed my expectations. Be sure to ask for Jason at Kia of Streetsboro. More

Very friendly and helpful with getting me the information on the truck. Then starting the purchase process. on the truck. Then starting the purchase process. More

Excellent customer service, very helpful with every question that was asked. Highly recommend if your looking for a vehicle. question that was asked. Highly recommend if your looking for a vehicle. More

Jason was my helpful sales guy. He answered every question I had, & he guided me through the whole process effortlessly. I could tell that he actually cared about my carless situation, & he went abov question I had, & he guided me through the whole process effortlessly. I could tell that he actually cared about my carless situation, & he went above & beyond to get me into a new car. This guy deserves a bonus. He was fantastic. The rest of the staff that I met were great too. Very friendly. Very courteous. Never pushy. If you're looking for your next car, I HIGHLY recommend Kia of Streetsboro. More