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Kia of Streetsboro

Streetsboro, OH

4.2
275 Reviews

835 Classic Dr

Streetsboro, OH

44241

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Showing 275 reviews

November 04, 2024

If I could give zero i would! !! I was scammed into the car that I got!!! Then I was told oh you have an anxiety bumper to bumper warranty only to find out none of this is true!!! More

by Thilton1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Hurd
October 24, 2024

Ethan made my lease buyout process smooth and stress-free. He explained everything clearly, answering all my questions and guiding me through each step with professionalism and patience. His atte More

by Linda
Recommend Dealer
Yes
Employees Worked With
Ethan S
October 24, 2024

Marquis made our Kia Hybrid Sportage purchase a complete pleasure. Least stressful auto purchases of our lives! He is an outstanding young man with a great personality and solid knowledge about the vehicle More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Roberts
October 07, 2024

Brianna was wonderful and extremely helpful when buying our Sportage. She was so much easier to talk to and work with than alot of other places we visited. More

by Jaime Tylicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna
September 26, 2024

Jason Washington went the extra mile when I bought my vehicle. I am a repeat customer, and will continue to buy from Jason. You don't get service like this at too many places! 5 star service from a 5 sta More

by fbref45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Washington
September 18, 2024

I just bought a car and I reviewed that experience. I went back because my wife was kinda interested in a new car. She upgraded her old 2021 Niro and got a 2024 and l swear it’s better than my 2025 K4. More

by mfri1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Washington
September 11, 2024

Jason W. sold me my car. This guy went above and beyond. You know how you might get a text sometimes from a car dealership or something. I didn’t take it seri More

by mfri1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Washington and Randy Roberts
Sep 12, 2024 -

Kia of Streetsboro responded

Thank you for the 5-star rating, Jason W.! We're thrilled to hear about your positive experience with us and how our team went above and beyond to assist you. We appreciate your kind words and are delighted that you're enjoying your new K4 EX with its advanced features. It's fantastic to know that we could provide you with a great deal that met your needs. We're glad you're happy with your purchase and the service you received. Thank you for choosing us for the third time, and we look forward to serving you again in the future.

September 06, 2024

Stay away. They practice bait n switch techniques. Dishonest. Unapologetic. Go to Ken Ganley Kia. More

by DRC1096
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Angelo
Sep 09, 2024 -

Kia of Streetsboro responded

Hello My name is Arnold and I am the Customer Service Manager here at Kia of Streetsboro. Please accept my sincere apologies for your recent negative experience. Our goal is always the total satisfaction of our customers. I’d like to discuss what occurred and how we might make it up to you. At your convenience, please contact us directly at 330-439-5721. We value our customers’ opinions, and thank you for bringing this to our attention. Respectfully, Arnold Customer Service Manager 330-439-5721

August 22, 2024

Horrible sell lemon car won't honor service warranty service repair or refinance into cheaper deal More

by charissaclairewhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Malik Fossett
Aug 22, 2024 -

Kia of Streetsboro responded

Hello My name is Arnold and I am the Customer Service Manager here at Kia of Streetsboro. Please accept my sincere apologies for your recent negative experience. Our goal is always the total satisfaction of our customers. I’d like to discuss what occurred and how we might make it up to you. At your convenience, please contact us directly at 330-439-5721. We value our customers’ opinions, and thank you for bringing this to our attention. Respectfully, Arnold Customer Service Manager 330-439-5721

August 14, 2024

I had the pleasure to work with Cleo Nettles. He made sure to listen to my concerns, wants and needs. Pushed beyond his power to make sure I was able to walk away with the car my heart was set on More

by Graycii89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleo nettles Jr
Aug 14, 2024 -

Kia of Streetsboro responded

Thank you for your 5 star rating! We are glad to know that your experience with Cleo Nettles was exceptional. It's wonderful that he listened to your concerns and ensured that you got the car you wanted so badly. We appreciate your recommendation and hope to see you again soon. Thanks again!

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