Kia of South Austin

We appreciated the great service we received from Camilo when we bought our Sorento. There was no pressure, no hidden agenda - only great, honest service. Camilo did his best to show us the SUV and answer a when we bought our Sorento. There was no pressure, no hidden agenda - only great, honest service. Camilo did his best to show us the SUV and answer all of our questions. We definitely recommend Camilo to anyone needing to buy a vehicle. Joe in Finance also did a great job on the loan application, warranty and other paperwork. More

Excellent and timely service. I have always been pleased with the service at Kia South Austin. I have always been pleased with the service at Kia South Austin. More

Went in for a quick oil. Change didn’t last longer than two hours. I had great customer service with Salvador. I will definitely be back again. Change didn’t last longer than two hours. I had great customer service with Salvador. I will definitely be back again. More

Great service, the service advisor was nice and friendly. The service was quick an informative The service was quick an informative More

They need more room, the man that helped me was great I wish I could remember his name. wish I could remember his name. More

On Saturday, January 13, I dropped off my Kia Soul for service after it had been stolen and recovered. Nearly two weeks later, they contacted me asking me to override my insurance so they could charge me service after it had been stolen and recovered. Nearly two weeks later, they contacted me asking me to override my insurance so they could charge me for extra work, explaining that no parts could be ordered and no work begin until I agree to their unapproved work. Nearly one month after they received my car, on Thursday, February 8, they told me they reached an agreement with insurance and would order parts/begin work and they promised the car ready by Saturday, February 10. On Saturday, they let me know they were still waiting for one part, which would come Wednesday, and they would have the car ready that day. My contact at Kia South Austin was Johnathan Talley. According to reports from my insurance agent, he was never in the office when she called or stopped by. And after he told me I could finally pick up my car on Valentines Day, he failed to communicate with his staff that I was paying through insurance, who had left them a check, so the lady at the desk tried to charge me the full amount. When I collected my car, there was a damp rag and a large piece of cardboard in the back seat that had not been present when I left the car with them. More

Sal our service rep was awesome. Great communication. I always knew exactly where the car was in the process and was repaired in a timely manner. Great communication. I always knew exactly where the car was in the process and was repaired in a timely manner. More

Fast servicing and nice people! I arrived early and they accommodated doing my appointment right away. I arrived early and they accommodated doing my appointment right away. More

Rudy the service advisor was great on everything good communication and great attitude, the place was clean communication and great attitude, the place was clean More

Rudy the Service Advisor was helpful and courteous. He walked me to the waiting area and made sure I knew what was available to me while I waited for my SUV, which was Nice! He walked me to the waiting area and made sure I knew what was available to me while I waited for my SUV, which was Nice! More