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Kia of South Austin

Austin, TX

Overview
Reviews
Vehicles
3.9
481 Reviews
Call Dealership (512) 444-6635

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 481 reviews

October 28, 2023

Great service. Rudy M went above and beyond what needed to be done. I will return. More

by producerbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Montalvo
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Oct 31, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Rudy went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 27, 2023

Bought a 2024 Kia carnival in June , radio stop working on September 4 , got appointment on October 27, when got to my appointment they said they have to keep it for 2/3 weeks even though it is a 4 hrs. Jo More

by mjreve31
Recommend Dealer
No
Employees Worked With
Service department
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Oct 30, 2023 -

Kia of South Austin responded

Thank you for your feedback about the long wait time to have your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Kalani Asido, General Manager kasido@Kiaofsouthaustin.com

Helpful
October 26, 2023

Friendly employees who deliver what they promise. If you wait for your car to be serviced, the waiting area is clean & well stocked with hot beverages & water. Appointment times are honored. More

by lenoreweiland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luna Arias
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Oct 26, 2023 -

lenoreweiland responded

Great dealership to buy a car and an equally great place to have your car serviced! Was treated respectfully by all employees of Kia!

Oct 27, 2023 -

Kia of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
October 23, 2023

Anthony from the Service department did excellent job during my recent maintenance visit for my 2023 KIA Sportage. From checking in to checking out the service was 10/10. More

by al_valenciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sahdov
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Nov 02, 2023 -

Kia of South Austin responded

It's wonderful to hear that Anthony from the Service department did an excellent job during your recent maintenance visit for your 2023 KIA Sportage and that the entire service experience was a 10/10. Providing top-notch service from check-in to check-out is a fantastic outcome. Your positive feedback is much appreciated!

Helpful
October 21, 2023

I suggest you go with Aaron Schulman, when visiting the South Austin Kia dealership. He is fast proficient and gets your into the ride you want! More

by Jsonger1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schulman, Jared Castille, Jose Fernandez, Enrique Rios, Arik Bachsian, Esteban Alanis, Kris Chakravorty, Jay Anderson, Kalani Asido, Derek Jackson, Shayna Sidilau
Report | Print
Oct 24, 2023 -

Kia of South Austin responded

It's great to hear you had a positive experience with Aaron at Kia of South Austin. Finding a fast, proficient, and knowledgeable salesperson who helps you get the vehicle you want can make the car-buying process smoother. Congratulations on your new vehicle!

Helpful
October 16, 2023

Professional and courteous, very clear and on time. I give them a high rating for service More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador
Report | Print
Oct 18, 2023 -

Kia of South Austin responded

Thank you for your high rating and positive feedback! We're delighted to hear that you experienced professional and courteous service that was clear and on time. Your satisfaction is important to us, and we're here to provide excellent service. We appreciate your choice to do business with us and look forward to serving you again in the future!

Helpful
October 16, 2023

Great customer service, didn’t have to wait to be helped. Even was given a complimentary car wash! More

by Matthew Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Graves
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Oct 17, 2023 -

Kia of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 28, 2023

I took my car in for an oil change and I let my service advisor I need to pick up my kids from school after my oil change. I also let my srvice advisor know a concern i hassle on my car and he made sure to More

by Dalila Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Althony Allen , Esteban Alanis
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Oct 04, 2023 -

Kia of South Austin responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that we went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Helpful
September 26, 2023

I had a 7am appointment for a new battery and an oil change, was then asked to allow them to keep my car for an additional day because they didn’t honor my appointment time. This shop is not concerned a More

by Kvlong93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Sanchez
Report | Print
Sep 27, 2023 -

Kia of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
September 23, 2023

Doing a great job. Excellent customer service. Always a superb experience. Keep up the great work. More

by ryanmusgrove25
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Talley
Report | Print
Sep 26, 2023 -

Kia of South Austin responded

It's truly wonderful to hear that you had an amazing experience with Kia of South Austin. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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