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Kia of South Austin

Austin, TX

4.0
528 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 528 reviews

June 08, 2024

Jonathan was kind, nice, and efficient. As a customer for years… this was the first time I was treated this way. Thank you Jonathan! More

by Nelson Leiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
Jun 10, 2024 -

Kia of South Austin responded

Hi Nelson, thank you so much for your positive comments about Kia of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Great service. My advisor David Norris Jr was great . He was very professional,explained the process and the amount of time to complete the process. More

by Ms Woo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Norris jr
Jun 08, 2024 -

Kia of South Austin responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 04, 2024

Can't get a live person on the phone. While our purchase went really well, I called the service number listed online. I am trying to schedule a service appointment. "Brooke" keeps runn More

by mmoddo
Service Communication
Recommend Dealer
No
Employees Worked With
Glen
Jun 07, 2024 -

Kia of South Austin responded

Thank you for your feedback. Please be assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

June 03, 2024

From the first day I visited to buy my car until the present, this dealership has been superbly friendly, the salesman was knowledgeable about the (at that time, 2021) limited inventory, and the service More

by q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Talle #44230
Jun 05, 2024 -

Kia of South Austin responded

Hi James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2024

Quick and friendly service all around. Was in and out relatively quickly and my car is running well More

by pagodas.carafes0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
May 28, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was quick and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

Very low knowledgeable staff disorganized long waits for services specialized low efficiency in communication with customers vehicles not being repaired or diagnosed properly Overcharging More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Althony,allen
May 29, 2024 -

Kia of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 25, 2024

Completed service well before expected time and at a reasonable price. Very helpful during the process. More

by TBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 27, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Efficient, respectful, and helpful. Can’t say enough about this service department. Thanks for taking care of me today! More

by Chiefcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
May 28, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

Timing and accuracy. Luna is a friendly trusted advisor. KIA South is my preferred choice. More

by I.Parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luna Arias, Esteban Alanis
May 25, 2024 -

Kia of South Austin responded

We're delighted to learn about your positive experience and the friendly assistance provided by Luna! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Manuel Simental and his service team are first class and have great attention to detail. JP in parts ordered some assessories, was very friendly and fast getting them in. Thank you all. RB More

by Tell Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Simental, JP, Salvador Ortega, Anthony Sahdov, Luna, all super.
May 28, 2024 -

Kia of South Austin responded

Thank you for your kind words! We're delighted to hear that Manuel and our service team provided first-class service with great attention to detail. We're also glad that JP in parts was friendly and efficient in ordering accessories for you. Your satisfaction is our priority, and we appreciate your feedback.

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