Kia of South Austin
Austin, TX
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Hello, I think that your service department is very nice. I was greeted right away and the car waiting room was air conditioned and had a strong wifi signal. Also there was free coffee and tea. Plus, when I was greeted right away and the car waiting room was air conditioned and had a strong wifi signal. Also there was free coffee and tea. Plus, when I went downstairs to pay for the service, the keys were handed back professionally. I liked the way we were asked to pay. More
Great job. Fast and friendly staff was knowledgeable and took great care of me .I will be back again Fast and friendly staff was knowledgeable and took great care of me .I will be back again More
Jonathan was kind, nice, and efficient. As a customer for years… this was the first time I was treated this way. Thank you Jonathan! As a customer for years… this was the first time I was treated this way. Thank you Jonathan! More
Great service. My advisor David Norris Jr was great . He was very professional,explained the process and the amount of time to complete the process. My advisor David Norris Jr was great . He was very professional,explained the process and the amount of time to complete the process. More
Can't get a live person on the phone. While our purchase went really well, I called the service number listed online. I am trying to schedule a service appointment. "Brooke" keeps runn While our purchase went really well, I called the service number listed online. I am trying to schedule a service appointment. "Brooke" keeps running in circles. I can't get a live person on the phone. I hung up and called the sales number and was on hold until I hung up. HOW do they sell anything when a perosn can't even get through on the sales line? More
From the first day I visited to buy my car until the present, this dealership has been superbly friendly, the salesman was knowledgeable about the (at that time, 2021) limited inventory, and the service present, this dealership has been superbly friendly, the salesman was knowledgeable about the (at that time, 2021) limited inventory, and the service department has always treated me with respect,friendliness, and thorough explanations of services needed. I won't let any other services or mechanics touch it. More
Very low knowledgeable staff disorganized long waits for services specialized low efficiency in communication with customers vehicles not being repaired or diagnosed properly Overcharging services specialized low efficiency in communication with customers vehicles not being repaired or diagnosed properly Overcharging More