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Kia of South Austin

Austin, TX

4.0
530 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 530 reviews

June 09, 2024

Hello, I think that your service department is very nice. I was greeted right away and the car waiting room was air conditioned and had a strong wifi signal. Also there was free coffee and tea. Plus, when More

by PBeckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jun 10, 2024 -

Kia of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Great job. Fast and friendly staff was knowledgeable and took great care of me .I will be back again More

by connie medina ,Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Rios, Kalani Asido, Derek Jackson, Shayna Sidilau
Jun 09, 2024 -

Kia of South Austin responded

Hi Albert, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Jonathan was kind, nice, and efficient. As a customer for years… this was the first time I was treated this way. Thank you Jonathan! More

by Nelson Leiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
Jun 10, 2024 -

Kia of South Austin responded

Hi Nelson, thank you so much for your positive comments about Kia of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Great service. My advisor David Norris Jr was great . He was very professional,explained the process and the amount of time to complete the process. More

by Ms Woo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Norris jr
Jun 08, 2024 -

Kia of South Austin responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 04, 2024

Can't get a live person on the phone. While our purchase went really well, I called the service number listed online. I am trying to schedule a service appointment. "Brooke" keeps runn More

by mmoddo
Service Communication
Recommend Dealer
No
Employees Worked With
Glen
Jun 07, 2024 -

Kia of South Austin responded

Thank you for your feedback. Please be assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

June 03, 2024

From the first day I visited to buy my car until the present, this dealership has been superbly friendly, the salesman was knowledgeable about the (at that time, 2021) limited inventory, and the service More

by q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Talle #44230
Jun 05, 2024 -

Kia of South Austin responded

Hi James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2024

Quick and friendly service all around. Was in and out relatively quickly and my car is running well More

by pagodas.carafes0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
May 28, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was quick and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

Very low knowledgeable staff disorganized long waits for services specialized low efficiency in communication with customers vehicles not being repaired or diagnosed properly Overcharging More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Althony,allen
May 29, 2024 -

Kia of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 25, 2024

Completed service well before expected time and at a reasonable price. Very helpful during the process. More

by TBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 27, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Efficient, respectful, and helpful. Can’t say enough about this service department. Thanks for taking care of me today! More

by Chiefcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
May 28, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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