Kia of South Austin

We bought a new Kia Optima from South Point Kia. Esteban Alanis was the sales representative. We had visited other dealerships around Texas including other Kia dealerships. We were very impressed that Esteb Alanis was the sales representative. We had visited other dealerships around Texas including other Kia dealerships. We were very impressed that Esteban first of all was more knowledgeable about the car than the other sales reps at the other dealerships we visited. Also that he showed interest in gaining our business without "hounding" us with 5 calls a week! Esteban's professional and passion about Kia vehicles was the reason we made our purchase from South Point Kia. More

My husband and I had a Kia Sorento we bought used in 2006 from this dealer and loved the service we were given. We looked at other cars and dealers but came back to South Point again. The service we had wa from this dealer and loved the service we were given. We looked at other cars and dealers but came back to South Point again. The service we had was wonderful within 24 hours we had our brand new car with all we wanted. As many times as I changed my mind Enrique was so kind to me. More

5 years ago I bought a Kia Spectra from Shawn Hamze. He listened to what I wanted, got me a car at a fair price and I drove away feeling I had been treated fairly and professionally. I never had a problem listened to what I wanted, got me a car at a fair price and I drove away feeling I had been treated fairly and professionally. I never had a problem with the car and it was up to 106,000. My son's 10 year old car finally died beyond repair last week. He had been driving it since high school and had not had the experience of buying a car himself so we went to the dealership and asked for Shawn Hamze. He welcomed me back like an old family friend and made my son feel at ease going through the process of buying a car for the first time. My son gave him a price range for the car and monthly payments so he went online and found 3 vehicles that fit the requirements for the used car he wanted to buy. He showed all 3 of them to us and described the warrantees the did or didn't still have, the features and the milage. He did mention new cars in the same price range but once my son said he was not interested in a new car he focused on the used cars and didn't mention it again. We took 2 of the cars for a test drive and made the decision and the paper work started. The finance person did ask within a date range what date he wanted to make his monthly payment. THey got the payment at a range he could afford. We were in and out in about 2 hours. As we were looking around at cars I got interested in looking at one to replace my car that has 106,000 miles on it. I went back 2 days later and worked with Shawn again to find a car for me. I wanted a new car with no frills and that's what he found for me. I had a bit of a balance on my old car and they paid it off and did the paper work to take care of all the rest of it to get everything paid off and transferred. All the staff I dealt with were friendly, knowledgable and happy to help you in any way they could. I did not feel high pressure from any of them. I would definitely recommend them again. More

This dealer's customer service was superb. We have bought many vehicles from many places through-out the state and this dealer definitely ranks at the top. I worked w/ Chuy over the phone and there were no s many vehicles from many places through-out the state and this dealer definitely ranks at the top. I worked w/ Chuy over the phone and there were no surprises when I arrived. Everything was very organized - everyone from the salesman to the finance professional to the service team was very helpful & professional. I had shopped through-out Texas & their prices were the best deal. This dealer definitely fits in the class of being a great business. They make it known they want to earn your business and keep it. I will definitely recommend this dealer to others. More

The customer service was outstanding. The staff was very professional and knowledgeable. Although I had to drive from San Antonio to Austin,I would definitely recommend this dealership to everyone. professional and knowledgeable. Although I had to drive from San Antonio to Austin,I would definitely recommend this dealership to everyone. More

Enrique, James and Peggy were awesome! Got exactly the car we wanted at the price we needed! Would recommend these guys to anyone. LOVE our new Optma!! Thanks guys! Shawn Dugas car we wanted at the price we needed! Would recommend these guys to anyone. LOVE our new Optma!! Thanks guys! Shawn Dugas More

Darlene and I enjoyed our visit to Southpoint kia. We purchased a new Kia Suv And just Love It. we Are a Returning Customer, We traded in our 2007 Kia Sedona van. WE Gave a 5 Because The Dealership, purchased a new Kia Suv And just Love It. we Are a Returning Customer, We traded in our 2007 Kia Sedona van. WE Gave a 5 Because The Dealership, Salesman and all the staff did a great job. More

Shawn has assisted me with several purchases, and I have always felt that he was attentive, forthright, and helpful. Shawn goes the extra mile, working hard to see that he can arrive at a deal that satisfi always felt that he was attentive, forthright, and helpful. Shawn goes the extra mile, working hard to see that he can arrive at a deal that satisfies a buyer's criteria, in my experience. While I'm pretty set on the Kia (Soul) I've purchased at this point, when I go back or when I refer a friend, it'll be to Shawn Hamze; and it'll be to South Point Kia in Austin. More

Mr.Fernandez was so far my best car buying experience. He is a no pressure guy and does exactly what he says. I will pass his name along to anyone I come across looking for a new or used vehicle. It may be a is a no pressure guy and does exactly what he says. I will pass his name along to anyone I come across looking for a new or used vehicle. It may be a little while before my next car purchase but I'm going back to South Point Kia! More

I was on my way to Truck City in Buda as I know the father of the General Manager there. I had an appt with them and I always take my Dad with me on major purchases as I value his opinion. I called my father of the General Manager there. I had an appt with them and I always take my Dad with me on major purchases as I value his opinion. I called my father to let him know I was on my way to Truck City but he said to call Kia and get you a new car!? before you go and call me back. I called Kia and was connected with Mr. Fernandez. Over the phone, I gave him a brief scenrio about what I had to work with regarding my credit and what I had been approved from my credit union. He encouraged me to come down to Kia and that he knew he could help me get a better deal that the one Truck City was giving me for a pre-owned vehicle. I told him I would be there within the hour but if I didn't like what I was hearing or seeing I was headed to Truck City. I called my Dad back and told me to meet me at Kia. As I pulled into SouthPoint and saw the cars I was beginning to feel somewhat hopeful. A young man walked up to my rental car and asked if he could assist me...I told him I was here to see Jose Fernandez which he was standing fairly close to where I was parked. He came over and was very polite and asked me what type of car was I looking for? I told a sedan mainly but something I could afford but with a better APR that my bank and Truck City had given me. I also said my Dad seems to believe I could get a new car from you guys. But remember I have an appt with Truck City and he told me "you're not going to need that appt with Truck City" then he asked me if I was familiar with the Kia Rio and there just happened to be one of two 2012 on the lot...I told him I thought they might be to small but let me see. He showed me the Rio 5door. He was very knowledgeable about the specifics of the car. But I didn't want to get into details as I was waiting on my Dad to arrive. He didn't push me but coaxed me into sitting in the Rio the front seat area was good. He gave me to key to start it up. I was telling him my granddaughter's carseat may take up too much room and anyone with height may not be comfortable in the back. Mr. Fernandez said he was 6ft and got in the back seat to make his point that the back seat was indeed roomy. Making sure his knees were not in the driverside back with the driver side seat pushed all the way back. Finally my Dad arrived and then asked if I wanted to test drive it. I said sure..He said I could get on I35...I liked the way it fit and it was handling on the road. He talked about more of the bells and whistles that the car was equipted to do. He showed me how the back seat would lay down to give greater trunk space if needed. He told me he owned a Kia and that he and his family were please with their car. No major problems. He explained how to get greater benefit from maintaining the keep of the car at Kia. He introduced me to one Jim Raney from the maintainence department. He too was extremely nice warm and friendly to us. I was pretty much sold on the Rio. I really like the way it felt. We started paperwork and we sat down with Peggy. She too was extremely nice and very knowledgeable and easy to understand regarding the warranties. I was excited to know that I could get financing for the Rio. I didn't feel as though I was being smoozed just to make a sale but Mr. Fernandez,Ms. Peggy and Jim Raney were genuinely nice people. After the signage of paperwork, Mr. Fernandez had the car already for me. He helped me take my things from the rental car to "my" Rio. I drove off the lot extremely satisfied with my new purchase. The first brand new car for me ever...I've always had pre-owned cars and that all changed for me. Mr. Fernandez gave me a follow up call earlier today actual left me a very nice message as I missed his call. But I am happy to share my wonderful experience of NON-hard/hassle sale but of a passionate knowledgeable information with facts that I believe helped me make a great informed decision on a major purchase. I view this experience as nothing less than a wonderful blessing from God. Thank you Kia Family! More