Kia of South Austin

Enrique initially helped me, he was well informed and a bit aggressive about getting me to drive home a brand new car. I was almost immediately brought the car of interest for a test drive. I can admit I a bit aggressive about getting me to drive home a brand new car. I was almost immediately brought the car of interest for a test drive. I can admit I am a bit of a reckless driver so I commend Enrique for remaining calm and making me feel comfortable with all the editions that the car came with. After he quoted me I was sent to the financing department that worked to get me a great rate and closer to my monthly payment target. Although Enrique did leave to help another couple Jared was more than willing to step in and close the deal. He was very sweet and honest about all of my questions. Because this is the first car I've purchased I appreciated him giving me all the information straight and leaving me to decide for myself if it was feasible. It made purchasing the car more rewarding. Thank you guys for my lovely new Forte Koup!!! More

Shawn Hamze is an amazing car salesman. His honesty and integrity make purchasing a car from him a hassle-free / haggle-free experience. He has sold me my last 3 Kia's and is the reason why South Point Ki integrity make purchasing a car from him a hassle-free / haggle-free experience. He has sold me my last 3 Kia's and is the reason why South Point Kia is my dealership of choice. More

Enrique was very professional and aggressive but in s good way. We were prequalified with our bank buy he still tried to help with a better deal. Both my husband and I are very happy with our decision to good way. We were prequalified with our bank buy he still tried to help with a better deal. Both my husband and I are very happy with our decision to go back to Kia after visiting all the other dealerships. We already own a Kia Spectra 5 we bought in 2005 and have been very happy with it that we wanted to keep that and buy a brand new one for me. We never had any problems with our Spectra 5 and I know I will be just as happy with our new Forte More

First, Shawn Hamze is a well established employee of S.P. Kia many years, recognition and awards given to him. Very customer friendly and work's with customers to reach satisfaction by going upstairs to the Kia many years, recognition and awards given to him. Very customer friendly and work's with customers to reach satisfaction by going upstairs to the G.M. to conquer what the customers wants/needs. S.P. Kia is a good facility that promises a good outcome for it's customers, I had a new car but the wife wanted an SUV, I had no good feeling prior to arrival @ S.P. Kia that she would get her new SUV. We looked found the perfect color and options, then negotiated our way into the finance dept.. I did all the talking while getting nudged by my wife to go for the deal proposed by banks/CU. We took a break to let the Finance Dir. Ali Fawaz work a deal. Mr. Fawaz worked a deal to our satisfaction and we got many thank you' for our purchase from Mr. Hamze/Mr. Fawaz whom we thanked in return. Our success is great we have a new/er vehicle great deal, and most noticeably a great experience working with Mr. Shawn Hemze and Mr. Ali Fawaz. I would recommend speaking to Shawn for purchase. More

Shawn deserves a 5.0 in my book because this was my first car buying experience and he made it easier than I could of possible imagined. Shawn was very friendly from the beginning. He never came off a the st car buying experience and he made it easier than I could of possible imagined. Shawn was very friendly from the beginning. He never came off a the stereotypical car salesman and never pressured me into something I didn't want. He worked with me through each step and explained the process like a boss. Not only did he make my car buying experience painless but he also reimbursed me fully for some work that had to be done soon after I took the car home. It was nothing major but when I explained my situation the Shawn he got back to me in a matter of minuets and told me to bring the receipt down and I would be compensated for my troubles. This was very refreshing to feel like I wasn't being taken advantage of. Thumbs up all around. More

I am submitting this review as a follow up to a review posted earlier here: Reviewer Information Username: dklaus Date Written: 4/20/2011 2:18:09 PM Go Live Date: 5/4/2011 2:30:09 PM In November posted earlier here: Reviewer Information Username: dklaus Date Written: 4/20/2011 2:18:09 PM Go Live Date: 5/4/2011 2:30:09 PM In November Taylor Brannen, Internet Marketing Coordinator, South Point Hyundai & KIA responded to me about that previous review above and reached out to me to give them another chance. I took Taylor up on this offer and did return. I am happy to say they exceeded my expectations and wanted to make it known that I am a satisfied customer now because of the attention put forth by the South Point Kia management team and staff to make sure my customer issues were resolved. I appreciated SP Kia reaching out to me after reading my review on my previous customer service experience at SP Kia. I can joyfully say my second experience was a 180 turnaround and cannot express more how delighted I was this time. It was a great customer experience overall and I want to send my gratitude to the Service Manager Jim Raney and his staff for an excellent job and service provided to me and my 2011 Kia Optima. Outstanding is how I would rate my satisfaction. I want to thank you again for the effort put forth on this issue to make it right is very commendable and it shows me that the management team DOES listen to their customers. It gives me the confidence now to come back and do business with SP Kia knowing that the current staff and management team is making sure customer service is a top priority as it should be. Job well done. Thanks again! More

We went into South Point Kia with an "idea" of what we were looking for in a car. After test driving the Optima we knew that is exactly what we wanted. Arik and the entire fi "idea" of what we were looking for in a car. After test driving the Optima we knew that is exactly what we wanted. Arik and the entire finacial staff were very helpful in getting us the deal we were looking for. Once the car was ours Arik helped us get aquainted with the car's features. Our overall experience at South Point Kia was GREAT!! I will be recommending this dealership to anyone I know who is interested in buying a car. :) More

Wow!!! I'd like to say that this was my greatest experience in a dealership since we came from Puerto Rico to Texas. I was kind of septic about visiting another dealership due to all the negative wa experience in a dealership since we came from Puerto Rico to Texas. I was kind of septic about visiting another dealership due to all the negative ways we have been treated in the past. My husband convinced me that we go to South Point Kia in Austin since we are living in San Antonio, he had spoken to a Spanish speaking rep named Eric and explained what he wanted. When we got there, Eric greeted us politely and directed us specifically to what we asked for respecting the fact we had a budget limit and worked with us giving us a satisfactory result. Enrique was the Sales Consultant who took us through the process, a very nice person who made us feel welcome. Ali Fawaz is the Finance Director a very professional person who helped us with payment options and worked around to meet our budget...I am definitely going to recommend South Point Kia to others. AWESOME!!! YOU GUYS ROCK!!! More

After visiting the Kia dealership in North Austin and being treated so badly, I visited South Point Kia at a friend's recommendation. The folks at SP Kia were incredibly friendly and wonderful to work wi being treated so badly, I visited South Point Kia at a friend's recommendation. The folks at SP Kia were incredibly friendly and wonderful to work with. My salesman, Arik, was so polite and helpful. I would recommend not only the dealership, but also Arik to anyone in the market for a vehicle. More

I had been to three other dealerships, two of which said they couldn't even help me... The third, Dodge Auto Outlet in San Marcos Tx, was a complete NIGHTMARE... Finally, I drove up to Austin to South Point they couldn't even help me... The third, Dodge Auto Outlet in San Marcos Tx, was a complete NIGHTMARE... Finally, I drove up to Austin to South Point Kia. The sales people were very polite and professional, they even fed me breakfast. They showed me the exact car I wanted to see at the price I could afford. I drove out of there in a 2012 Kia Forte for a lower price than the USED car I had been financing and traded in. I was very pleased with the whole experiance. More