Kia of South Austin
Austin, TX
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Everyone I worked with came off as really nice, but as soon as I stepped into financing, everything changed. Knowing this was my first time trying to purchase a car and first time with the financing depar soon as I stepped into financing, everything changed. Knowing this was my first time trying to purchase a car and first time with the financing department at a dealership, they tried to tell me that the best they could do on my APR was well over 4% when I qualified for 0% at Hyundai (which owns Kia and the dealership was owned by the same dealer). Also, Kia was running a special if you financed through them at 2.9% anyway. When I told them the numbers didn't look right, they played with the price on the vehicle, the APR percent, and loan term trying to convince me they could "fight to reduce my APR," that a 63 month loan term existed, and that they could get my monthly payments down to a number that was "within my budget." It's a shame they tried to take advantage of me and were so dishonest. I would not recommend going to this location for a Kia. More
Dec. 9,2012 This was our first visit to a Kia dealership and we were impressed! I went to look at cars for my mother and she had initially talked with Shawn over the phone inquiring about a Kia Soul. Thou and we were impressed! I went to look at cars for my mother and she had initially talked with Shawn over the phone inquiring about a Kia Soul. Though we had looked into different Kia dealerships, we decided on South Point Kia because they had the biggest inventory on the Soul's in which we were interested in. Shawn talked with us about what we were looking for and then brought the car up to the front door, opened it up and explained everything about this car to us. Once we decided upon the car we wanted, all the paperwork went really smoothly. I hope to maybe one day in the future to do more business with this dealership. Very impressed... More
Excellent service, Esteban is very helpful and friendly! This is my first new car and except for all the papers I had to sign this was a great experience! Esteban was able to help we through the whole proce This is my first new car and except for all the papers I had to sign this was a great experience! Esteban was able to help we through the whole process and answered all my questions! More
Shawn made the new car shopping experience pleasant. He kept us informed when he had a Soul + or ! in that we might be interested in. This process took longer than normal with the way KIA packages Souls. S kept us informed when he had a Soul + or ! in that we might be interested in. This process took longer than normal with the way KIA packages Souls. Shawn also was not pushy or trying to sell us something we did not want. When we said no, not today, he listened, knowing that, eventually, he would sell us the Soul that was right for us. More
We had a terrible experience with Capital kia , but we want a new Optima.Went on line to shop.South Point Kia responded very quick with the most information we needed.We start emailing Shawn Hamze,He was want a new Optima.Went on line to shop.South Point Kia responded very quick with the most information we needed.We start emailing Shawn Hamze,He was great.After finding the vehicle for us.We went there to lookat it. We drove it,we loved it,we bought it...No hassle, No cheesy lines,No pressure. IF you want to treated right ,go to South Point Kia. Ask for Shawn Hamze.He is fair & the best. More
Enrique was wonderful. He answered myself and my husband's questions. being the the mom of young child, I was looking for a car that was safe. Enrique was extremely knowledable on the cars and I fel husband's questions. being the the mom of young child, I was looking for a car that was safe. Enrique was extremely knowledable on the cars and I felt assured that he was advising us on the best options. I highly recommend. Enrique was not ones of those pushy sales guys as he was respectful and very professional. We also worked closely with Jonathan and he too was very knowledgeable and helpful. he was very thorough and truly classy service! More
We worked with Jay over a few visits to find the right vehicle. Jay made follow-up calls and kept working until he found just what we were looking for. vehicle. Jay made follow-up calls and kept working until he found just what we were looking for. More
Enrique Rios was knowledgeable and friendly. We came in late on a Friday night and were at the dealership an hour and a half after closing but we never felt rushed in our decisions. We were happy with the late on a Friday night and were at the dealership an hour and a half after closing but we never felt rushed in our decisions. We were happy with the service we received and felt we got a fair deal. The finance guy, Tim, was also very friendly and informative and we felt confident we had made the right decision in buying our vehicle at South Point Kia. More
I was very pleased with both of the employees with their excellent product knowledge,explanation of all Optima Plus Hybrid features, patience, kindness and great personalities. excellent product knowledge,explanation of all Optima Plus Hybrid features, patience, kindness and great personalities. More