Kia of South Austin
Austin, TX
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This was the most positive, professional, yet friendly and personal experience that I have ever had in the sales field. Before I stepped out of my vehicle, Enrique and Jarred were outside to greet me. E and personal experience that I have ever had in the sales field. Before I stepped out of my vehicle, Enrique and Jarred were outside to greet me. Each step of the way, Enrique worked as if effortlessly to make sure that I would have exactly the vehicle that fit not only my needs and budget, but my personal need....was I going to enjoy driving my purchase! Equally impressive is that each individual working on a particular area, from Mr. Crow and the financial supervisor (I regret that I cannot remember his name), introduced themselves and reasured me that they were there to assist and answer any question that I had. The entire process was error-free, positive and efficient. What a team!!! They should be the training team for every dealership that is failing!!! Thank you! More
We highly recommend buying a car from Southpoint Kia. We can't say enough about how great they treat you. Buying a new or used car can be stressful and intimidating with all the car choices and dealers avai can't say enough about how great they treat you. Buying a new or used car can be stressful and intimidating with all the car choices and dealers available not to mention all the ways you can finance. From the minute we met Sales Rep, Enrique Rios, to the time we drove away with a new car for my daughter, our experience there was very positive. Enrique is so impressive in his knowledge about the new and used cars on the lot. He knew all the features of every car we asked about. He was extra knowledgeable about warranties, rebates, interest rates. Enrique made us feel comfortable and was literally a breath of fresh air compared to the other salesmen we had dealt with at other places. My husband is a very hard sale and wants to make sure he is getting the best deal. He is very happy with the car my daughter purchased and all the negotiations. We will recommend and follow Enrique to any car dealer he works at to purchase all our future cars from him. More
I naught a car about 2 months ago from arik and at frost we loved him he was so friendly and it felt like he really cared about us and our two children!!! But when it came down to buying the car everything we loved him he was so friendly and it felt like he really cared about us and our two children!!! But when it came down to buying the car everything went wrong we were in the finance office about to sign and we found out he had lied to us about 4 different thongs! Bit they fixed everything and we were a little happy .. so I came in to gey an oil change Bc arik had said that our first oil change was free and the nicest lady said me that it was $32 something and I told her that we were told it was free so she fixed and got me a FREE. detail .. so as I'm sitting here I start to ask questions and everything he had told us was wrong .. so I just want people to be aware that arik is VERY miss leading and he pretends to care but its all a lie .. I recommend Steven prat!! More
From the moment we arrived and were greeted till the end of our purchase we were treated in a friendly, professional manner. Enrique really knows his cars and answered all of our questions. We felt like w of our purchase we were treated in a friendly, professional manner. Enrique really knows his cars and answered all of our questions. We felt like we were given full disclosure about everything we asked and more. He made us feel as if he had all of the time in the world for us. No rushing. No problems. Very curteous and professional. We recommend Enrique and South point Kia 100%. More
Outstanding service from Enrique. Friendly , provided all the detailed information and answerred all the related questions. Also vey objective and did not do any type of brute forcing to seel the vehicle. Ou the detailed information and answerred all the related questions. Also vey objective and did not do any type of brute forcing to seel the vehicle. Outstanding service! More
I was in the market for a new car. The staff was helpful and friendly without being pushy during the entire process. The atmosphere was very laid back. I did not feel pressured in any way while making my pu and friendly without being pushy during the entire process. The atmosphere was very laid back. I did not feel pressured in any way while making my purchase. I would recommend this dealership to everyone. More
After searching for a new car for several weeks, I had decided on the Kia Soul. I visited several dealerships in the Austin and Sana Antonio areas, and found South Point Kia to be the best. I gave them my decided on the Kia Soul. I visited several dealerships in the Austin and Sana Antonio areas, and found South Point Kia to be the best. I gave them my business because Esteban was willing to work with me and my needs and didn't pressure me to make a purchase I did not want. I will be personally recommending them to my friends. More
Shawn Hamze of SouthPoint Kia is awesome. Very customer Shawn Hamze of SouthPoint Kia is awesome. Very customer friendly . Found the perfect color and options, then negotiated our way into the finance dept Shawn Hamze of SouthPoint Kia is awesome. Very customer friendly . Found the perfect color and options, then negotiated our way into the finance dept. Finance Dir. Mr. Ali Fawaz worked a deal to my satisfaction and got many thank you' for our purchase from Mr. Hamze/Mr. Fawaz whom I thanked in return. By fare this is was a great experience working with Mr. Shawn Hemze and Mr. Ali Fawaz. I would recommend speaking to Shawn for future purchases. More
I came here after a horrible experience with Capitol Kia. I had gotten my own financing approved through my credit union (UFCU). Capitol could do absolutely nothing to meet my needs and even bad mouthed Sout I had gotten my own financing approved through my credit union (UFCU). Capitol could do absolutely nothing to meet my needs and even bad mouthed South Point as I told them that is where I was headed. Well I pulled up to South Point and parked directly in front of my sales man (Jason Morris). As I got out of my car, HE WAITED FOR ME TO APPROACH HIM! Once I did, I told him that I had been pre-approved through my bank, I told him the terms I needed, the car I wanted and how much I needed for trade in on my current vehicle. Without any kind of dispute or haggling, Jason's reply was "lets go pick out your car." I already knew exactly which car I wanted so I picked it out and told him if he can meet MY TERMS then we have a deal. We went to his office where I filled out minimal paper work. In a little less than 10 minutes, Jason returned with an approval of MY TERMS. No going back and forth between me and his manager. He didn't come back 5 times with a different amount that was still not what I needed. Jason came back one time and one time only with the approval that I NEEDED and was able to get what I needed on my trade in, which was $2000 more than Capitol Kia said was their "absolute highest" offer was. After signing all the paper work and agreements (finalizing the sale) I was literally about to drive off the lot in my new car, when all of the sudden the finance manager (Jamie Morris) comes running up to me. He told me that he needed me to resign the paperwork because he had made some changes... Instantly I thought I was about to get Jerked around. As I was going over the new purchase agreement, I realized the only thing that had changed was the total price, it had gone down by $1,005. I asked for further explanation and Jamie's response was, "I was about to put the deal through when I realized that I could do better." The sale was completely final and I was about to pull off the lot when he stopped me, just to save me an extra $1,005 on the total price of the car. Something that he did not have to do and I never would of known otherwise, but he did it anyways. I can't say enough good things about my overall experience, salesman (Jason Morris), finance manager (Jamie Morris) or South Point Kia in general. I really wish I would have gone here first instead of wasting my time at Capitol. South Point really made me feel comfortable, as well as did Jason. I didn't feel pressured at all and it was the best overall experience I've ever had buying or shopping for a new car! I highly recommend this dealership to anyone in need of a new or used car. Especially if you are trying to trade in and get out from under something. They are straight shooters that aren't going to sell you something you don't want just for a sale. They want the sale, but it is evident that they want you to be satisfied more. GREAT JOB SOUTH POINT KIA AND THANK YOU FOR MY NEW CAR, I LOVE IT!!! More
Shawn was EXTREMLY helpful & informative! He made sure that I was comfortable with my choice, & also took the time to sit in my new car with me to show me how everything works. He also helped me to t sure that I was comfortable with my choice, & also took the time to sit in my new car with me to show me how everything works. He also helped me to transfer things from my trade in to my new vehicle. This was BY FAR the BEST buying experence that I've ever had!!! I will recommend this dealer to anyone looking for a new car!! More