Kia of South Austin | Page 43

Great service Took the car in because we couldn't get the headlights to adjust properly. Dropped it off on Saturday, picked it up Monday. Turns out the assembly had Took the car in because we couldn't get the headlights to adjust properly. Dropped it off on Saturday, picked it up Monday. Turns out the assembly had been repaired previously but installed incorrectly. The service guys fixed the previously botched repair AND didn't charge me for what they did do. They said, "No problem, it should have been done correctly the first time." Now that's what I call quality customer service. We will certainly use them again. My only complaint with this dealership is that when I called to check on the car I was on hold for just shy of 20 minutes before someone was able to take my call. More

Car was repaired in a timely manner. Thank you Eddie for your time I appreciate it and working on my car and getting it back to me with in 24 hours have a great day Thank you Eddie for your time I appreciate it and working on my car and getting it back to me with in 24 hours have a great day More

Recall service Service was friendly efficient Walt was veery easy to work with snd Personable. Transport to and from home was so valuable Omar the driver was Service was friendly efficient Walt was veery easy to work with snd Personable. Transport to and from home was so valuable Omar the driver was very thoughtful and a careful driver More

Great Service! Walt was a wonderful surprise. This was my first service visit to Kia. The service experience was just as wonderful as the sales experience was. If yo Walt was a wonderful surprise. This was my first service visit to Kia. The service experience was just as wonderful as the sales experience was. If you haven't yet selected a Service rep, Walt is your man! Thanks for making my experience smooth, Walt! More

Good vibes I came in today and saw Devin Kuretski and he did a great job. Great personality. Seems honest and I like that. Looking for the best deal. I came in today and saw Devin Kuretski and he did a great job. Great personality. Seems honest and I like that. Looking for the best deal. More

Extremely helpful and friendly Every visit I have had to Kia of South Austin is a wonderful experience. They treat me like like I'm family. I have always been given the best attenti Every visit I have had to Kia of South Austin is a wonderful experience. They treat me like like I'm family. I have always been given the best attention and service. I love my Sorento and the team members at Kia of south Austin. More

Service department I had a wonderful experience with the service department. All the staff were professional, efficient and fast. I will definitely good to this locatio I had a wonderful experience with the service department. All the staff were professional, efficient and fast. I will definitely good to this location again. More

Fantastic!! Fantastic deal and Esteban is an awesome salesman! Very professional and friendly service without any pressure. I will recommend this dealership and w Fantastic deal and Esteban is an awesome salesman! Very professional and friendly service without any pressure. I will recommend this dealership and will return again one day. More

Commitment to servicing us...wow! Glenn, our service rep, listened patiently while we tried to explain what the noise sounded like coming from our 2015 Kia....and guess what?? HE GOT Glenn, our service rep, listened patiently while we tried to explain what the noise sounded like coming from our 2015 Kia....and guess what?? HE GOT IT!! He understood, he spoke with the service mechanic, he took the initiative to bring car up front (just another test drive) and he took care of us! This is the best service we have ever received. Thank you Kia! More

45,000 mile service I made the appointment online. Walt took my request, and called me with updates. The car was ready on time and runs much better now. I made the appointment online. Walt took my request, and called me with updates. The car was ready on time and runs much better now. More