Kia of South Austin

Good Experience Esteban Is a great help. I am comfortable with him, and rely on what he tells me. He is a credit to your dealership. You also have a great employee Esteban Is a great help. I am comfortable with him, and rely on what he tells me. He is a credit to your dealership. You also have a great employee in Finance, where the final paperwork was done. I cannot remember the name of the man that helped me through all of that, but he was also exceptional. You need to reward, and keep, people like these. However, your detailing department is not what it was when I took delivery of 2 previous vehicles. This car had areas that needed further cleaning. My new car was not detailed as well as previous cars. Esteban, and the guy in Finance were GREAT! But, the detail folks let them down a bit. More

Super! Honest! Took car in for a banging noise. Was so nervous it would be something major. Walt was my service advisor. He had the car checked out and called me as Took car in for a banging noise. Was so nervous it would be something major. Walt was my service advisor. He had the car checked out and called me as soon as he knew what they found. It was just a loose bolt. Thank goodness! The service was quick, friendly and accurate. I will definitely go back! More

Superb Customer Service Although the service department is working out of a trailer, they all seemed to make the best of it. From the moment I walked in for my appointment; Although the service department is working out of a trailer, they all seemed to make the best of it. From the moment I walked in for my appointment; to the time the oil change was completed, I was treated like a VIP -- that was a pleasant surprise. No wonder Kia of South Austin is one of the top rated dealerships in Austin! More

Terrible Service Department Since 2010 I have bought 3 new veh.from this dealership.. service was a 10 until 2015. today 11 am appt. not out until 5 pm on oil change and tire rot Since 2010 I have bought 3 new veh.from this dealership.. service was a 10 until 2015. today 11 am appt. not out until 5 pm on oil change and tire rotation. More

Excellent experience Working with Kyle Livingston to purchase my Soul was an excellent experience. He was very kind and efficient. I left completely satisfied. I would def Working with Kyle Livingston to purchase my Soul was an excellent experience. He was very kind and efficient. I left completely satisfied. I would definitely recommend this dealership More

Awesome Very nice service. The service representative took care everything for me. Very professional and courteous. Timely. This is the place I want to come b Very nice service. The service representative took care everything for me. Very professional and courteous. Timely. This is the place I want to come back always More

I went in to buy a certified used car From the moment I entered, someone was immediately available to help me. They asked me specific questions about my needs and wants so that they coul From the moment I entered, someone was immediately available to help me. They asked me specific questions about my needs and wants so that they could pinpoint a vehicle that would meet those needs. I explained what I had to have and what I would like to have, and what I could do without. They offered more than one option so I could make my own comparison. The sales person was friendly and courteous, and the finance manager explained everything in detail. I asked a lot of questions, and they were very patient. More

Got a tire replaced After the tire mobility kit in my 2016 Soul didn't work, I got my car towed to the dealership to get it fixed. They quickly replaced the tire and kept After the tire mobility kit in my 2016 Soul didn't work, I got my car towed to the dealership to get it fixed. They quickly replaced the tire and kept me informed about the cost of the repair. More

Service Maintance As soon as I walked in to the service center Monica Mojica greeted me and was extremely professional and listened to my concerns. She kept me informe As soon as I walked in to the service center Monica Mojica greeted me and was extremely professional and listened to my concerns. She kept me informed through-out my wait time and ensured everything was completed on my vehicle. More

Very positive experience We were pleasantly surprised this visit. The dealership has gone thru some changes in management and personnel and they are definitely getting things We were pleasantly surprised this visit. The dealership has gone thru some changes in management and personnel and they are definitely getting things together. We ended up not even needing to purchase parts & labor. Minor issue discovered by the tech & our issue was resolved quickly. We were treated to a free car wash on top of it & everyone was pleasant & attentive. Very good experience Rating below on parts is reflective of this visit. More