Kia of South Austin

Making it easy When the salesman approached me I thought oh great, I just wanted to look and not be bothered. Honestly I was rude to Kyle, but he remained courteous When the salesman approached me I thought oh great, I just wanted to look and not be bothered. Honestly I was rude to Kyle, but he remained courteous and eased my apprehensiveness by just being there for questions. The finance team got down to business and I was done in a short time. The quality and options on my optima can not be matched by any other brand and the 5K I saved makes my payments easier. More

All's Well that Ends Well I scheduled my 38,000-mile checkup/oil change. Since there were additional needs, the wait was a little lengthy. However, the customer service was w I scheduled my 38,000-mile checkup/oil change. Since there were additional needs, the wait was a little lengthy. However, the customer service was wonderful...very polite,...very attentive. I encountered a problem once I returned home. I called the service department who scheduled me for an early appointment. When the mechanics discovered that there was another need but the part was not available, I was given a loaner. Again, I was treated with respect and care. I could have my oil changed at a Jiffy Lube, but I like the courtesy I received here. More

Spot on Customer Service That is the number one reason why we keep coming back to Kia of South Austin. From initial contact to maintenance and service, we have never experienc That is the number one reason why we keep coming back to Kia of South Austin. From initial contact to maintenance and service, we have never experienced the high level of personalized customer service with any other dealer, and I’ve dealt with many. My most recent experience with the service dept only cemented my decision to be a lifetime customer of Kia of South Austin, especially if I continue to work with Walter Robinson. He should teach a class on how to treat customers because he’s definitely raised the bar out of reach. A profound thank you to Walt for taking care of our Souls. More

never so pleased with the reception and service I received. I have never been that pleased with my service since buying my car until yestetday. I could not believe how wonderful the service was from Cody takin I have never been that pleased with my service since buying my car until yestetday. I could not believe how wonderful the service was from Cody taking me home to Cody picking me up later after issues were taken care of on my car. More

Fast and efficient The person in charge started his work ahead of schedule. He then directed me to the waiting room with its new seating. He informed me later of the p The person in charge started his work ahead of schedule. He then directed me to the waiting room with its new seating. He informed me later of the progress and not much later of its completion. Well done! More

Fastest oil change ever This is my 2nd KIA Soul. And the dealership is a big part of the reason. Came in for an oil change. Very fast, pleasant service. This is my 2nd KIA Soul. And the dealership is a big part of the reason. Came in for an oil change. Very fast, pleasant service. More

Repair Service Getting an appointment was easy. Service was excellent from the beginning to the end. Will definitely bring car make for future service. Extremely ple Getting an appointment was easy. Service was excellent from the beginning to the end. Will definitely bring car make for future service. Extremely pleased with overall experience. More

Excellent customer service at Kia The only way to describe my experience at Kia is absolute excellence! Jason, my service manager was fantastic in his attention to detail, communicatio The only way to describe my experience at Kia is absolute excellence! Jason, my service manager was fantastic in his attention to detail, communication, courtesy and overall effectiveness! Because of people like him and the professionalism and services, I recommend Kia South to everyone. More

Service El personal es muy amable son atentos. Durante mi visita me trataron bien,fueron respetuosos, m escucharon en cuanto a mis necesidades y preocupación, El personal es muy amable son atentos. Durante mi visita me trataron bien,fueron respetuosos, m escucharon en cuanto a mis necesidades y preocupación, respondieron todas mis preguntas amablemente, me dieron algunas opciones para mis próximos mantenimientos, en general un excelente servicio. Gracias por los cupones y por lavar mi carro se los agradezco, es una gran ayuda, gracias. More