Kia of South Austin

Thanks Nefta!!! My only feeedbaxk is the finance person Tim told me the limited warranty was 3 yr 36k miles and it’s not . I felt very worried about declining the ext My only feeedbaxk is the finance person Tim told me the limited warranty was 3 yr 36k miles and it’s not . I felt very worried about declining the extra warranty until my salesperson and my friend both pointed out the 5 yr /60k . I’m not going to reduce my rating as Nefta and Eli and Gemma far exceeded my expectations! More

Wait on Minor Car Service It was my first service visit since the new building was finished so nice to not have to pull up to trailer & search offices for a service advisor who It was my first service visit since the new building was finished so nice to not have to pull up to trailer & search offices for a service advisor who always seemed put out. The service advisor who greeted me was polite & answered all my questions & the same upon my departure. Since I bought my car here in 2015 this dealership has had the worst service managers, advisors, etc. I have ever experienced until now! What an improvement. Didn't wait too long for oil change, etc. & state inspection & new waiting room was clean & nice & appreciated the free snacks although he coffee was terrible! But of course I'll be back for the service! More

Spectacular customer service everytime! Went in for my first oil change on my recently purchased Kia Forte, and time spent for the oil change and a couple of recalls was only an hour and 15 Went in for my first oil change on my recently purchased Kia Forte, and time spent for the oil change and a couple of recalls was only an hour and 15 minutes - I thought that was awesome! Staff in Service were informative, friendly and aimed to please - even talked me in to looking at the new Stinger - which I'm probably gonna go back and get! While I was there I got to see the gentlemen that I originally worked with - Esteban Alanis (sales) and Anthony Hill (numbers) - and was greeted like I was part of their family. These guys aren't just about the sell; they're in it for the long haul and are genuine in their mission to keep you as a life long customer. Must go see and experience the spectacular customer service! Sincerely - Jeanette C More

Servicios Good service. Todo el personal por el cual fui atendida desde el momento que hice la cita para los servicios que necesitaba mi vehículo fueron muy ama Good service. Todo el personal por el cual fui atendida desde el momento que hice la cita para los servicios que necesitaba mi vehículo fueron muy amables. More

Excellent service. Very satisfied I have bought several cars in the last 6 or 7 years from this dealership and I always had a great experience. They are excellent in their customer ser I have bought several cars in the last 6 or 7 years from this dealership and I always had a great experience. They are excellent in their customer service More

Great service! George is an awesome addition to the Kia of South Austin Service department! Would highly recommend him for any of your service needs! He will be my g George is an awesome addition to the Kia of South Austin Service department! Would highly recommend him for any of your service needs! He will be my go to person from now on! More

Quick Oil Change and Check Up I took my 2017 KIA Soul in for its 5000 mile oil change and check up. The service was quicker than I expected and they washed my car to boot. I took my 2017 KIA Soul in for its 5000 mile oil change and check up. The service was quicker than I expected and they washed my car to boot. More

Happy Customer We found Anthony Hill and Ted Li to be knowledgeable and helpful. We are very happy with our new Kia Optima. Our only comment was that since the car c We found Anthony Hill and Ted Li to be knowledgeable and helpful. We are very happy with our new Kia Optima. Our only comment was that since the car came from another dealership it would have been helpful to have had a phone call or two keeping us abreast of its arrival and subsequent preparation for pickup. More

Excellent Customer Service This week I had to take in both mine and my wife’s Kia Souls for oil changes. They were scheduled early morning on consecutive days. John took great c This week I had to take in both mine and my wife’s Kia Souls for oil changes. They were scheduled early morning on consecutive days. John took great care of both our cars and had me on the road so I could go to work both times without a fuss. I’ve had excellent experiences at Kia of South Austin, and this week was no exception. I’ve worked with John just a couple of times and I’m already sold on his high level of customer service skills. I encourage anyone with a Kia vehicle or who is shopping for a car, to visit Kia of South Austin and like me you’ll wonder why you hadn’t gone there sooner. I look forward to working with John for a long time. More

Successful visit! Our salesperson was informed and professional. The sales team and finance team made it easy to make a deal. Thanks for the help. Love our new car! Our salesperson was informed and professional. The sales team and finance team made it easy to make a deal. Thanks for the help. Love our new car! More