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Kia of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.0
530 Reviews
Call Dealership (512) 444-6635

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 530 reviews

September 09, 2024

We bought our EV here and have been having it serviced as needed ever since. Timely service and good communication. I’m very happy with their products and service. More

by amkeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal
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Sep 10, 2024 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

The only bad thing was is took a month before they even looked at the car before they could determine what was wrong. Once they figured that out it took only 2 days. More

by bonniemcvey
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 10, 2024 -

Kia of South Austin responded

Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kalani Asido, General Manager kasido@Kiaofsouthaustin.com

September 04, 2024

They diagnosed the battery and replaced it, car starts right up now! They also let me know my brake pads need replacing but that has to wait until next month when I have a bigger paycheck. Drop off and ch More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man sho checked me in.
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Sep 06, 2024 -

Kia of South Austin responded

Hi Lisa, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2024

Everything was great except financing took way too long it took almost 2 hrs I have exceptional credit and it was a rather small purchase More

by Larryfernandes8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzales
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Sep 06, 2024 -

Kia of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Great service department. Anthony was very helpful and took care of my car in a quick and timely manner. More

by christinabrown8383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 06, 2024 -

Kia of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 31, 2024

Always had positive experience with dealer. Not pushy and always respectful of my time and money. More

by Dane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 05, 2024 -

Kia of South Austin responded

Dane, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2024

Always great customer care and service. Crizelda service advisor was a gem to work with . More

by Sclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Rios, Kalani Asido, Derek Jackson, Shayna Sidilau
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Sep 05, 2024 -

Kia of South Austin responded

Hi, we are very happy Crizelda could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Everything you’d hope for in a relationship with a dealership. Competitive prices on the services they give, and great service with complimentary rides, places to sit during service etc. my agent was More

by delomeltrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Lady I worked with, I’m horrible with names , Kalani Asido, Derek Jackson
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Sep 05, 2024 -

Kia of South Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 30, 2024

Great service, professional and reliable staff, especially happy with all service received today on my Kia Soul. More

by Dee12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Talley
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Aug 31, 2024 -

Kia of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 27, 2024

Really great service, quick with working on my car, friendly workers. All around enjoy going to this location More

by Bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Rios, Kalani Asido, Derek Jackson, Shayna Sidilau
Report | Print
Aug 31, 2024 -

Kia of South Austin responded

Hi Bernard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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