Kia of South Austin
Austin, TX
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Oil change and tire rotation I had a good service on my sorento when I took to do the oil change and the tire rotation. The personal was well mannered they answer all of my quest I had a good service on my sorento when I took to do the oil change and the tire rotation. The personal was well mannered they answer all of my questions and also helped to resolve some problems with the radio. Thank you ! More
Outstanding customer Service! Everyone we worked with was very professional, courteous and friendly. The entire process was as simple as it could get. We love our new Kia Soul! Everyone we worked with was very professional, courteous and friendly. The entire process was as simple as it could get. We love our new Kia Soul! More
Love our new Cadenza Sales staff hit a home run putting us in our The car we wanted at great price . helped us through all financial options. Drove away very happy Sales staff hit a home run putting us in our The car we wanted at great price . helped us through all financial options. Drove away very happy More
Sparkling Car Shopping We just came to look but took home a brand new 2019 Sorrento - the experience from entering the premises was smooth and actually relaxing. The staff We just came to look but took home a brand new 2019 Sorrento - the experience from entering the premises was smooth and actually relaxing. The staff are so very personable and helpful and knowledgeable and made it all very pleasant. More
First Oil Change - great experience! This was my first experience with Kia service. I scheduled an early appointment knowing I had a 9:00AM customer meeting scheduled. I was confident This was my first experience with Kia service. I scheduled an early appointment knowing I had a 9:00AM customer meeting scheduled. I was confident they would let me down. This would have been impossible at Nyle Maxwell where I get my other cars serviced. I arrived early and was the second car in line. A nice lady opened the door at 7:00 and acted like I was an old friend. She got my car serviced and delivered back to me in just over an hour. She apologized for not getting the car washed but she knew I was in a hurry. She offered to wash it anytime if I were to bring it back. She was an incredible service agent. More
Exalance Could not ask for a better group to help us find what we were looking for everyone was willing to help would buy another car from kia Could not ask for a better group to help us find what we were looking for everyone was willing to help would buy another car from kia More
Excellent Customer Service I felt like a valued customer for just a simple oil change- great customer service, low cost, and the free car detailing was a great bonus. I felt like a valued customer for just a simple oil change- great customer service, low cost, and the free car detailing was a great bonus. More
Awesome customer service I bought a new 2018 Optima EX and our salesman Jacob B was awesome and extremely polite and accommodating as were all the managers and finance guy. Ou I bought a new 2018 Optima EX and our salesman Jacob B was awesome and extremely polite and accommodating as were all the managers and finance guy. Our car we looked at was sold after the test drive but our salesman found another one and drove it back to us from another dealership! I love my car! More
Did Not Purchase, but Felt Pressured I went into check out the used inventory and told them I was just there to look. I also told them I've never purchased from a dealership before and th I went into check out the used inventory and told them I was just there to look. I also told them I've never purchased from a dealership before and they proceeded to pressure me, wanted my loan quote # and credit info before I had even seen prices on the used cars I test drove. I said I was there to look for a Kia Forte Koup and he said, "but you can see this hatchback is a one of a kind" .... eyeroll More
Great experience. Car shopping is usually stressful. My experience last weekend was a pleasant surprise. Our salesperson was professional, efficient and attentive and h Car shopping is usually stressful. My experience last weekend was a pleasant surprise. Our salesperson was professional, efficient and attentive and helped create a winning deal. Highly recommend KIA of South Austin. Salesman: Robert Juarez. More