Kia of South Austin

Best Experience In Years Professional, friendly, and knowledgeable staff. This was undoubtedly one of the best buying experiences I've had in many years. Will not hesitate to Professional, friendly, and knowledgeable staff. This was undoubtedly one of the best buying experiences I've had in many years. Will not hesitate to recommend to family and friends. More

Professionalism at its finest I was treated with respect with a quick no hassle turnaround. Dave(David) kept me in the loop and allowed for a seamless experience. Thank you I was treated with respect with a quick no hassle turnaround. Dave(David) kept me in the loop and allowed for a seamless experience. Thank you More

Great Service Department The staff in the service department was very helpful and nice. They explained what was going on with my car and the recalls needed. They did not try t The staff in the service department was very helpful and nice. They explained what was going on with my car and the recalls needed. They did not try to pressure me into any service other than what the vehicle required. They did make a simple mistake but they were very honest about it and took care of it right away. More

Service Visit Service department did a good job on my car. Service manager Frank is always helpful, polite, professional and knowledgeable. It was a very busy day t Service department did a good job on my car. Service manager Frank is always helpful, polite, professional and knowledgeable. It was a very busy day there, and yet he took time to be personable and helpful. More

Great Service Cody Kemmerling does an exceptional job with providing estimates, follow-up and making sure your vehicle is delivered within a timely manner. Great j Cody Kemmerling does an exceptional job with providing estimates, follow-up and making sure your vehicle is delivered within a timely manner. Great job Cody! More

Preferred service provider I always take my Soul into Kia of South Austin for regular service. This was my first visit since the remodel was complete. As usual, the service lead I always take my Soul into Kia of South Austin for regular service. This was my first visit since the remodel was complete. As usual, the service leads were polite. I had to wait a few minutes to get my car “checked-in” but it wasn’t a long. I waited while they serviced my car. My service manager came to speak to me about what was recommended based on mileage. I opted for 2 of the items and delayed the third. At the end of my service I received a very clear report with notes on what was done and future recommendations. It was a very clear report. Minor quibble - I miss the free drinks and snacks that used to be available in the waiting area. That waiting area is nicely updated and has good Wi-Fi though. More

Excellent service. Easy to deal with. Trustworthy. I had a last minute service issue and showed up at the dealership unannounced. Within 90 minutes, the problem was diagnosed and resolved. Trustworth I had a last minute service issue and showed up at the dealership unannounced. Within 90 minutes, the problem was diagnosed and resolved. Trustworthy service. Excellent care. Reasonable costs. I could not have asked for more. It was perfect. This is now my go-to dealership. More

Excellent Thomas James and Christopher Zack r excellent individuals they took my wants and concerns seriously and got what I needed without a feeling pressure Thomas James and Christopher Zack r excellent individuals they took my wants and concerns seriously and got what I needed without a feeling pressure this is a second time working with Chris and he is awesome.. for working with Thomas he was awesome also basically the business has an amazing group of people that cares about their customer this is my 4th vehicle I had with Kia.. thank you More

Tire service The service by Cody and the Service Manager, Mauricio, were excellent. We had a hiccup but Kia South Austin stepped up and took care of the issue. E The service by Cody and the Service Manager, Mauricio, were excellent. We had a hiccup but Kia South Austin stepped up and took care of the issue. Excellent customer service! More

Great customer service I bought my Kia at this dealership, and had all my maintenance done there. Over the years they have made improvements in service department: easy to I bought my Kia at this dealership, and had all my maintenance done there. Over the years they have made improvements in service department: easy to schedule service online, prompt service, fair prices and comfortable waiting room. They also offer shuttle rides if you are leaving your car for service. More