Kia of South Austin

Excellent Thomas James and Christopher Zack r excellent individuals they took my wants and concerns seriously and got what I needed without a feeling pressure Thomas James and Christopher Zack r excellent individuals they took my wants and concerns seriously and got what I needed without a feeling pressure this is a second time working with Chris and he is awesome.. for working with Thomas he was awesome also basically the business has an amazing group of people that cares about their customer this is my 4th vehicle I had with Kia.. thank you More

Tire service The service by Cody and the Service Manager, Mauricio, were excellent. We had a hiccup but Kia South Austin stepped up and took care of the issue. E The service by Cody and the Service Manager, Mauricio, were excellent. We had a hiccup but Kia South Austin stepped up and took care of the issue. Excellent customer service! More

Great customer service I bought my Kia at this dealership, and had all my maintenance done there. Over the years they have made improvements in service department: easy to I bought my Kia at this dealership, and had all my maintenance done there. Over the years they have made improvements in service department: easy to schedule service online, prompt service, fair prices and comfortable waiting room. They also offer shuttle rides if you are leaving your car for service. More

Good service experience. Cody was helpful. Good service experience. Cody was friendly and helpful. Car was ready in about an hour. Waiting area was good. In addition to the recall item I ha Good service experience. Cody was friendly and helpful. Car was ready in about an hour. Waiting area was good. In addition to the recall item I had an overall condition evaluation and a car wash. Painless visit More

Sales Ran Me Off, but Bertha Won Me Back!!! I went in looking for a car a few months ago. I did not like the way the sales men went about trying to find me a car. I am a first time car buyer, an I went in looking for a car a few months ago. I did not like the way the sales men went about trying to find me a car. I am a first time car buyer, and had no idea what I was doing. I left half way thru talking with them, as I did not feel comfortable with them. I ended up buying a car at another place, and came back to the Kia dealership for service, in hopes of a better trip. Let me start off by saying Bertha was amazing!!!! She was so kind, and kept me in the loop the whole time they were working on my car. The sales men should take a few lessons from her if they want to keep their customers. I will be back again thanks to all of her amazing and unprecedented help!! Give this girl a raise!!!! More

Service My car was service in under an hour. I like the fact they ask if I wanted a car wash instead of just asumming. Some of us don’t have the time to waste My car was service in under an hour. I like the fact they ask if I wanted a car wash instead of just asumming. Some of us don’t have the time to waste. More

Great Service and Warranty I have had excellent service when I come in and they always honor my warranty when something goes wrong with my Sorento. Frank Rodriguez helped me thi I have had excellent service when I come in and they always honor my warranty when something goes wrong with my Sorento. Frank Rodriguez helped me this last time and was very friendly, kind, and courteous. I have also worked with a lady at the front desk, who has been so awesome to work with, but sadly I can’t remember her name. I think she was pretty new when I came in about two months ago, but still provided exceptional service and even remembered me when I came back a month later. More

Repairs and recalls Frank in service was very helpful & friendly. He met me as I pulled up & wrote everything I needed done. Would like to see service include a complem Frank in service was very helpful & friendly. He met me as I pulled up & wrote everything I needed done. Would like to see service include a complementary cleaning inside as well as a wash like Southwest Kia. More

Worst experience ever! Went in with a specific down payment $800. and monthly payment (stressed no wiggle room) showed my Equifax and Equinox numbers from Credit Karma (so I Went in with a specific down payment $800. and monthly payment (stressed no wiggle room) showed my Equifax and Equinox numbers from Credit Karma (so I wouldn't have to do a credit check because it's a hard hit to my credit) to the salesperson Grady and manager Miguel which whom confirm to me that, my number was okay , can & will be worked with, that I would drive off the lot with one of the models I requested... not only did I NOT drive off with what was confirmed to me I would, my credit took a hard hit because a credit check was ran just to confirm what they already saw and knew, down payment increase to $7,000- $12,000, and monthly payments for what I was specific make and model or the vehicles these people started trying to sell me other vehicles with so many miles on it it was lies and games is all they played literally at this point I was so upset tears were running down my face they did not try to work with me at all lies lies and games More

Great experience with Grady and Kevin!!! When I walked to the dealership, I was greeted with a big smile from Grady he was super nice and professional at the same time, honestly I was there j When I walked to the dealership, I was greeted with a big smile from Grady he was super nice and professional at the same time, honestly I was there just to test drive the Stinger to have an idea on it drives so I can decide between the Kia Stinger Infinity Q50 and the Lexus GS, wish I was honest about it, and he was cool, he said ok let’s put you in one. He got me one we went for a test drive and that’s when I fell in love with the car and decided to get with out even trying the other brands, sometimes a smiley face and good experience is all what you need, and that’s what I got from that dealership, they are all professional and super nice. I would definitely recommend that dealership to anyone especially family and friends. If you are coming from a Luxury brand like myself you should keep in mind that when it comes to service they don’t offer loaners like Infinity Lexus BMW.... even on a $50.000 car, wish is they only thing I don’t like, but hopefully they will start that at least on their very expensive cars that they consider luxury cars. More