Kia of South Austin

Great experience! Great experience, excellent customer service and appropriate repair or filter replacement. Service was completed in less than two hours. And, we had Great experience, excellent customer service and appropriate repair or filter replacement. Service was completed in less than two hours. And, we had a coupon to reduce the cost! More

Fantastic Saleswoman Overall experience was great, test drive went well, received fair trade in value, Sales woman Giany Rodriguez was friendly and knowledge, she made us Overall experience was great, test drive went well, received fair trade in value, Sales woman Giany Rodriguez was friendly and knowledge, she made us feel at home, relaxed atmosphere, I will come again. More

Service Department Amazing Evone and Bertha aleays take amazing care of my needs.Muarcio is the best Service Department Manager this dealership has had.They are an amazing team. Evone and Bertha aleays take amazing care of my needs.Muarcio is the best Service Department Manager this dealership has had.They are an amazing team.I eould never bring my car here before because of poor service.So please give them 5 stars for trying so hard to please us. Diana Dextet More

Honest and professional Jami was professional and friendly. I appreciate her ability to listen what I was wanting in a car. She was also respectful with my time. Jami was professional and friendly. I appreciate her ability to listen what I was wanting in a car. She was also respectful with my time. More

Battery replacement Price of battery was a significant surprise and why it's limited warranty is so less compared to a normal lead battery. Also, why was the initial in Price of battery was a significant surprise and why it's limited warranty is so less compared to a normal lead battery. Also, why was the initial installed battery warranty less than the replacement. More

Recall service The service of my Kia Optima was done in a timely manner and they went above and beyond with their thorough check of my vehicle. The service of my Kia Optima was done in a timely manner and they went above and beyond with their thorough check of my vehicle. More

Helpful and Professional The man that helped me was very kind and helpful. He addressed all my concerns, and when i picked my car up he immediately went and got my keys and my The man that helped me was very kind and helpful. He addressed all my concerns, and when i picked my car up he immediately went and got my keys and my car was clean and fixed. More

Pleasantly surprised I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. More

Took the new car in to change oil. I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil rem I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil removed and I was appreciative of his honesty. The oil was changed in a very timely manner and I was very satisfied with the cost. I highly recommend KIA's service department. It was my first experience with the department and I'm glad we purchased our KIA. More

Had to return after sevice I took my vehicle in for recall service a couple of weeks ago. On the way home after the service was completed the air bag light came on. I notified t I took my vehicle in for recall service a couple of weeks ago. On the way home after the service was completed the air bag light came on. I notified the service writer and she said to bring it back when I could. I took the car back and they got me right in and looked into the issue. They fixed the issue and got the issue resolved very quick. They apologized and took very good care of me. Obviously things happen during service and the question is always how do they handle it. In this case KIA of South Austin handled the issue very well. I will continue to use them for service on both my KIA's. More